john flann Posted February 25, 2016 Share Posted February 25, 2016 I wasn't aware of this shop until recently; I required some Ratio signals and other items and customarily for these I shopped at a large and well known establishment on the south coast of England. I've never been entirely satisfied with the service as I find their website confusing and their postal arrangements and charges costly. They, not having what I wanted I searched and was directed to Model Railways Direct and received excellent and prompt service at a reasonable cost. I ordered on February 9 and the goods were delivered yesterday, February 24 to a small town in the Rocky Mountains, of northern Utah, USA. All very commendable. I have no connection with the firm other than as a satisfied customer. 5 Link to post Share on other sites More sharing options...
srihaggis Posted February 25, 2016 Share Posted February 25, 2016 (edited) I've used them a couple of times my self to buy lenz decoders as they always seem to have good stock levels compared to other places, competitive pricing & always great service, speedy delivery. Edited February 25, 2016 by srihaggis Link to post Share on other sites More sharing options...
RMweb Gold RFS Posted February 25, 2016 RMweb Gold Share Posted February 25, 2016 A little while ago I ordered a loco from them at 3pm, and had the postie knocking on my door with the parcel at 9am the next day. 1 Link to post Share on other sites More sharing options...
RMweb Premium jjb1970 Posted February 26, 2016 RMweb Premium Share Posted February 26, 2016 Their web site is a model of a logical and easy to navigate layout, it is a shame more model shops don't adopt a similar style. I have always had excellent service from them, prices are competitive and the web site makes finding what you want very simple. Link to post Share on other sites More sharing options...
Talltim Posted February 26, 2016 Share Posted February 26, 2016 Their web site is a model of a logical and easy to navigate layout, it is a shame more model shops don't adopt a similar style. I have always had excellent service from them, prices are competitive and the web site makes finding what you want very simple.I can't say it any better than above Link to post Share on other sites More sharing options...
sandwich station Posted February 27, 2016 Share Posted February 27, 2016 I've used them 5 or 6 times in the past and have always received a good service to Australia. Link to post Share on other sites More sharing options...
Ivatt46403 Posted February 27, 2016 Share Posted February 27, 2016 They're very friendly in person too! With a very nice tidy shop in Portishead. Link to post Share on other sites More sharing options...
RMweb Gold Tim Hall Posted February 27, 2016 RMweb Gold Share Posted February 27, 2016 They're very friendly in person too! With a very nice tidy shop in Portishead. Very odd area to find something like it, though. Down new, narrow roads between modern houses to find just it and a Post Office, I seem to remember. Link to post Share on other sites More sharing options...
Ivatt46403 Posted February 28, 2016 Share Posted February 28, 2016 Very odd area to find something like it, though. Down new, narrow roads between modern houses to find just it and a Post Office, I seem to remember. Yeah it's funny isn't it - they've been there since it was built I believe. Oddly there are lots of model shops in victorian residential streets but it somewho feels strange for one to be in the middle of a brand new estate! Marcus. Link to post Share on other sites More sharing options...
Coppercap Posted February 28, 2016 Share Posted February 28, 2016 (edited) Very odd area to find something like it, though. Down new, narrow roads between modern houses to find just it and a Post Office, I seem to remember. Used to be even odder - it was previously a specialist chocolatier next door! Incidentally, I find collecting pre-ordered items from the shop always works out more expensive than having them posted........I don't need to explain why, do I? Edited February 28, 2016 by Coppercap 2 Link to post Share on other sites More sharing options...
RMweb Gold tractionman Posted March 29, 2016 RMweb Gold Share Posted March 29, 2016 Just to report, great service from Model Railways Direct, having been tempted by their sales I ordered a few things on Friday, they were shipped on Saturday, and arrived with me this morning, Tuesday, in NI, and over a BH weekend too! All the stuff was very well packed and, as mentioned above, all straightforward to place an order through their very good, easy-to-navigate web-site - lots of email updates on the order came through to me too, so keeping customers up-dated. cheers, Keith Link to post Share on other sites More sharing options...
RMweb Premium Legend Posted March 29, 2016 RMweb Premium Share Posted March 29, 2016 Yes similar experience . I came across them because of sale items last year. Have to say goods were low price, Arrived within days. Have just used them again to get some track . Great service, very satisfied Link to post Share on other sites More sharing options...
grahame Posted March 29, 2016 Share Posted March 29, 2016 I've used them for a while now - good service, good prices, easy to use and they accept PayPal (long before Hattons did). G. Link to post Share on other sites More sharing options...
leopardml2341 Posted October 31, 2016 Share Posted October 31, 2016 Ordered a loco 18:27 Friday, arrived before 10 today, can't say better than that noting that there was a weekend in the way Link to post Share on other sites More sharing options...
RMweb Premium Al51 Posted October 31, 2016 RMweb Premium Share Posted October 31, 2016 Ordered a loco 18:27 Friday, arrived before 10 today, can't say better than that noting that there was a weekend in the way I received the same great service, put an order in Friday evening at 22:21 (an EMU and a couple of Brake Vans) and received them this morning (Monday). Al 1 Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted October 31, 2016 RMweb Premium Share Posted October 31, 2016 (edited) Dare I mention the huge number of bargains I have just been trying to resist on their email Autumn Sale list I received yesterday. Really attractive reductions on loads of stuff. I've had to lock my wallet away and get SWMBO to hide the key. Philth. Edited October 31, 2016 by Mallard60022 Link to post Share on other sites More sharing options...
Lundy Posted December 6, 2016 Share Posted December 6, 2016 I regularly use Model Railways Direct by calling into the shop during a work break. They are always very helpful and nearly always have everything I want. It's nice to see a shop that only sells model railway items and always carries such a wide range of stock. The largest I've seen so far. Link to post Share on other sites More sharing options...
37114 Posted December 6, 2016 Share Posted December 6, 2016 Another happy customer here, oddly every time I have been there I have gone a different way through the housing estate! Link to post Share on other sites More sharing options...
RMweb Gold CovDriver Posted January 26, 2017 RMweb Gold Share Posted January 26, 2017 Another very happy customer here as they had an offer I couldn't really resist yesterday thanks to the bargains thread on here. I ordered a Hornby class 56 in colas livery with sound fitted at around 11am yesterday and it arrived today and was waiting for me as I came home from work at 5pm today now that's great service 1 Link to post Share on other sites More sharing options...
RMweb Gold tractionman Posted September 4, 2017 RMweb Gold Share Posted September 4, 2017 Having posted on Friday morning on the bargains thread about MRD Autumn Sale, I ordered the new Bachmann Sanding Plant and also the LMS Fairburn on Friday evening, received a despatch note on Saturday by email and then postie delivered this morning (1st class RM)--excellent service and prices! cheers, Keith 1 Link to post Share on other sites More sharing options...
PanzerJohn Posted September 4, 2017 Share Posted September 4, 2017 Top class dealer. Link to post Share on other sites More sharing options...
Tim Lewis Posted September 5, 2017 Share Posted September 5, 2017 Likewise, ordered a couple of things late on Friday, got a shipping notification Saturday and they arrived in Monday's post. Very good service. Link to post Share on other sites More sharing options...
Coppercap Posted September 5, 2017 Share Posted September 5, 2017 Paying them a visit later today to collect something I ordered in the sale (and no doubt will see some 'extras' while I'm in the shop... ). 1 Link to post Share on other sites More sharing options...
rob D2 Posted September 7, 2017 Share Posted September 7, 2017 Despite Satnav, and the address I couldn't find it when I tried... 1 Link to post Share on other sites More sharing options...
40F Posted September 7, 2017 Share Posted September 7, 2017 (edited) Despite Satnav, and the address I couldn't find it when I tried... I always ask if I can`t find it or Google it Edited September 7, 2017 by 40F Link to post Share on other sites More sharing options...
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