duff man Posted June 14, 2017 Share Posted June 14, 2017 Hi All. Just wanted to post a big thank you to Gaugemaster and congradulate them on there excellent service. I had a self inflicted problem with my prodigy advance which is now over 2 years old, Gaugemaster informed me that I needed to return it to them which I did on Saturday June 10th by post. I was absolutely surprised when My system was returned to me today only 3 working days later completely repaired and here is the best bit with complements of gaugemaster controls. Good old customer service at its best from a well satisfied customer. Craig. Link to post Share on other sites More sharing options...
JJGraphics Posted June 15, 2017 Share Posted June 15, 2017 Hi All. Just wanted to post a big thank you to Gaugemaster and congradulate them on there excellent service. I had a self inflicted problem with my prodigy advance which is now over 2 years old, Gaugemaster informed me that I needed to return it to them which I did on Saturday June 10th by post. I was absolutely surprised when My system was returned to me today only 3 working days later completely repaired and here is the best bit with complements of gaugemaster controls. Good old customer service at its best from a well satisfied customer. Craig. Agree! Have also experienced this kind of excellent service from GaugeMaster. If only everything worked like that . . . John Link to post Share on other sites More sharing options...
Gilbertfrog Posted June 15, 2017 Share Posted June 15, 2017 Agree! Have also experienced this kind of excellent service from GaugeMaster. If only everything worked like that . . . John i too have witnessed Gaugemaster's very good service. A newbie with DCC, I wasn't sure whether it was the Prodigy or the chip...spoke to them, being only 40mins away, I took it down to them and dropped off. Went for a spot of lunch nearby and on my return it was fixed....a problem with the chip...brilliant service. Link to post Share on other sites More sharing options...
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