Guest spet0114 Posted November 24, 2017 Share Posted November 24, 2017 Hi Folks, Quick question - has anyone got experience of how long the RM team take to respond to an email? I contacted them on Wednesday, via the email account listed in the most recent issue and have heard nothing back to date. Is this usual, or are they all too busy with Warley? Any thoughts? CheersAdrian Link to post Share on other sites More sharing options...
Stevelewis Posted November 24, 2017 Share Posted November 24, 2017 (edited) Easier just to telephone the number is in the Magazine,, instant response! If there is no one available they do phone back. Edited November 24, 2017 by Stevelewis Link to post Share on other sites More sharing options...
5050 Posted November 24, 2017 Share Posted November 24, 2017 Probably all at Warley, they do have a large presence there. Link to post Share on other sites More sharing options...
Guest spet0114 Posted November 24, 2017 Share Posted November 24, 2017 Easier just to telephone the number is in the Magazine,, instant response! If there is no one available they do phone back. Quite hard to attach a document to a telephone call.... Link to post Share on other sites More sharing options...
grahame Posted November 24, 2017 Share Posted November 24, 2017 Quite hard to attach a document to a telephone call.... No, but they could put it in the post (they're good at posting things - probably better than dealing with electronic communications) or say where you could find it. G Link to post Share on other sites More sharing options...
Stevelewis Posted November 24, 2017 Share Posted November 24, 2017 (edited) Quite hard to attach a document to a telephone call.... Had you been more specific in your initial request for information and mentioned that you needed to attach a document I would have suggested that it could perhaps be faxed (01297 20229) There are still quite a number of fax machines in use! Edited November 24, 2017 by Stevelewis Link to post Share on other sites More sharing options...
RMweb Premium ELTEL Posted November 24, 2017 RMweb Premium Share Posted November 24, 2017 I emailed RM yesterday and had a response within the hour, but as others have said a lot of them will be at Warley. Eltel Link to post Share on other sites More sharing options...
LBRJ Posted November 25, 2017 Share Posted November 25, 2017 I have had a few dealings with RM/ Peco, back in the day and found that the telephone and postal system worked very well for us You could say that Peco has Merit - but thats an atrocious joke Link to post Share on other sites More sharing options...
Guest spet0114 Posted November 25, 2017 Share Posted November 25, 2017 Had you been more specific in your initial request for information and mentioned that you needed to attach a document I would have suggested that it could perhaps be faxed (01297 20229) There are still quite a number of fax machines in use! Had you read my original post with care, you'd have noticed that my original request for information was very specific. I asked how long they typically took to answer an email. Other folk have answered this question. You seem intent on answering different questions that no-one has asked, such as how best to contact them. Whilst this information is doubtless of interest to others, I personally find it irrelevant. 1 Link to post Share on other sites More sharing options...
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