RMweb Premium richierich Posted January 11, 2018 RMweb Premium Share Posted January 11, 2018 Just been on the Bachmann web site, and they seem to have uploaded a web site. But really lacks functionality. It was good to be able to see lists of each range and whether they still had any in stock. But thats no longer available. Link to post Share on other sites More sharing options...
40F Posted January 11, 2018 Share Posted January 11, 2018 I think you find it will return as they state they are still tinkering with it. Link to post Share on other sites More sharing options...
Widnes Model Centre Posted January 11, 2018 Share Posted January 11, 2018 Just been on the Bachmann web site, and they seem to have uploaded a web site. But really lacks functionality. It was good to be able to see lists of each range and whether they still had any in stock. But thats no longer available. Not checked it out yet, but we were at Bachmann launch on Sunday. New web site will be all singing all dancing, incorporating Pocketbond. Not sure if we are meant to see the new site as we understand it is being upgraded and ready by the 12th of January. Keep checking it. Link to post Share on other sites More sharing options...
Edwardian Posted January 11, 2018 Share Posted January 11, 2018 It appears to lack the catalogue. A rather fundamental omission! Not, perhaps, the ideal way to go about it, but I am sure that all the necessary content be there shortly! Link to post Share on other sites More sharing options...
RMweb Gold tetsudofan Posted January 11, 2018 RMweb Gold Share Posted January 11, 2018 All very weird..... lots of stuff about Pocketbond but, apart from New Release details and Collectors Club, can't find anything about trains..... Very disappointed. Keith Link to post Share on other sites More sharing options...
RMweb Gold Graham_Muz Posted January 11, 2018 RMweb Gold Share Posted January 11, 2018 The new website was intended to go live to coincide with the new range announcements but technicalities prevented this from happening. The details of the announcements can be found in the mean time at http://news.Bachmann.co.uk/ Link to post Share on other sites More sharing options...
Ron Ron Ron Posted January 11, 2018 Share Posted January 11, 2018 ....but technicalities prevented this from happening. Those technicalities wouldn't be the Christmas and New Year holidays perhaps? . Link to post Share on other sites More sharing options...
locoholic Posted January 11, 2018 Share Posted January 11, 2018 (edited) I would imagine the Bachmann IT Dept is quite a stressful place to be just now! Edited January 11, 2018 by locoholic Link to post Share on other sites More sharing options...
Andy Y Posted January 11, 2018 Share Posted January 11, 2018 The launch of the new site has taken longer than planned and what you see at present is a temporary site. Our brand new website is currently being worked on and is scheduled to be launched in the Spring. The site will feature a responsive, new design and will combine many of the existing features of the previous site, with lots of extra features and more informative product pages to benefit each visitor. In the meantime, if you visit www.Bachmann.co.uk you will be redirected to a temporary site with the latest news stories from Bachmann Europe. Thank you for your patience, we look forward to revealing our new site very soon. We'll keep you posted. Link to post Share on other sites More sharing options...
RMweb Premium Kris Posted January 11, 2018 RMweb Premium Share Posted January 11, 2018 The launch of the new site has taken longer than planned and what you see at present is a temporary site. We'll keep you posted. Reading that Andy, it looks like the temporary site will be present for some weeks. Link to post Share on other sites More sharing options...
Bomag Posted January 11, 2018 Share Posted January 11, 2018 Is there a reason given why they did not just maintain the old one until the new one was finished? Link to post Share on other sites More sharing options...
Western Dave Posted January 11, 2018 Share Posted January 11, 2018 (edited) Is there a reason given why they did not just maintain the old one until the new one was finished?I can tell you as someone who operates 3 ecommerce websites and have done so for over 12 years now with many “tweaks” upgrades, new modules, complete rebuilds and much more in between I have every sympathy with them at this time, there are so many variables and despite the “wise words and promises” of the “experts” (web designers) they will be pulling their hair out. You can set up a shadow site and test it all you want but nothing is proven until it’s actually live and even simple tasks like pointing the Site DNS to the correct IP address can take 24 hours. Like Andy says have patience and there are plenty of other places to obtain the information we are looking for, after all it’s not like Bachmann deliberately want a limited function website Edited January 11, 2018 by Western Dave Link to post Share on other sites More sharing options...
AlunKimber Posted January 13, 2018 Share Posted January 13, 2018 I'm desperately missing my reference source "http://www.Bachmann.co.uk/pdfs/branchline_products_by_item_no_rev11.pdf".Did any kind person download it and could send to me? Cheers Alun Link to post Share on other sites More sharing options...
ejstubbs Posted January 13, 2018 Share Posted January 13, 2018 (edited) I'm desperately missing my reference source "http://www.Bachmann.co.uk/pdfs/branchline_products_by_item_no_rev11.pdf".Did any kind person download it and could send to me? Sorry, thought I might have had a copy but I was mistaken. They seem to have a placeholder for it, or something like it, on the new site here: http://service.Bachmann.co.uk/past-products/ Whether that ever gets filled is another matter. Call me skeptical, but I've seen far too many web sites that worked perfectly well, albeit with a slightly antiquated look'n'feel, get replaced with an incomplete but "still in progress" whizzy new version which somehow never gets properly populated and sorely lacks some of the very useful functions. features or information that the old one used to have. The downloadable service sheets page is obviously incomplete - several current models aren't listed. Whether they will get round to putting service sheets for defunct models (or at least ones that they haven't made for a fair wee while, like the parallel boiler scot) on the new site remains to be seen. I'm glad that I managed to grab the ones for models I own before the web site was mucked about with. Another option might the Internet Archive: https://web.archive.org/web/sitemap/Bachmann.co.uk. They seem to have a copy of http://Bachmann.co.uk/pdfs/branchline_products_by_item_no.pdf from 2011 (which I think is when the list was last updated - AFAIK they didn't keep it religiously up-to-date) but I can't work out how to download it (it doesn't help that the Wayback Machine search engine appears to be borked just now). UPDATE: Got it! Online, anyway: https://web.archive.org/web/20171112221118/http://www.Bachmann.co.uk/pdfs/branchline_products_by_item_no_rev11.pdf - still trying to work out how to download the pdf. UPDATE AGAIN: D'oh! I just needed to right click, open it in Preview and save it from there. Copy about to be PMed to you. Edited January 13, 2018 by ejstubbs 1 Link to post Share on other sites More sharing options...
Ron Ron Ron Posted January 13, 2018 Share Posted January 13, 2018 I'm desperately missing my reference source "http://www.Bachmann.co.uk/pdfs/branchline_products_by_item_no_rev11.pdf".Did any kind person download it and could send to me? Cheers Alun https://web.archive.org/web/20171112221118/http://www.Bachmann.co.uk/pdfs/branchline_products_by_item_no_rev11.pdf Sadly, it has not been kept updated for the last 5 years. . Link to post Share on other sites More sharing options...
AlunKimber Posted January 13, 2018 Share Posted January 13, 2018 https://web.archive.org/web/20171112221118/http://www.Bachmann.co.uk/pdfs/branchline_products_by_item_no_rev11.pdf Sadly, it has not been kept updated for the last 5 years. . Ron Ron Ron. Most appreciated Thanks Alun Link to post Share on other sites More sharing options...
RMweb Premium phil-b259 Posted January 13, 2018 RMweb Premium Share Posted January 13, 2018 Is there a reason given why they did not just maintain the old one until the new one was finished? Most likely they were expecting the new one to work when launched. When it didn't it was too much hassle to go back and reinstate the old site - far better to focus resources on fixing what was wrong on the new one. Incidentally you will notice that January is a key time for things (be they websites or physical stores) to be shut for refurbishment etc as it is the quietest trading period of the whole calender year. Link to post Share on other sites More sharing options...
rob D2 Posted January 13, 2018 Share Posted January 13, 2018 " if it ain't broke don't fix it " I liked the layout of the last one , let's hope the new one is better and not an excuse to give IT something to do as seems to be the case with every upgrade I get for anything made by apple Link to post Share on other sites More sharing options...
Butler Henderson Posted January 14, 2018 Share Posted January 14, 2018 The new website was intended to go live to coincide with the new range announcements but technicalities prevented this from happening. The details of the announcements can be found in the mean time at http://news.Bachmann.co.uk/Extra pages were added their last Friday on Scenecraft http://news.Bachmann.co.uk/2018/01/scenecraft-2018/ and narrow gauge http://news.Bachmann.co.uk/2018/01/narrow-gauge-galore-Bachmann/ Link to post Share on other sites More sharing options...
34theletterbetweenB&D Posted January 16, 2018 Share Posted January 16, 2018 Snot until a resource disappears that you really appreciate how useful it was. The optimist in me is still hoping that Bachmann use this opportunity to further improve by having all the loco assembly diagrams available to download, etc.. Link to post Share on other sites More sharing options...
Ron Ron Ron Posted January 16, 2018 Share Posted January 16, 2018 Snot until a resource disappears that you really appreciate how useful it was. The optimist in me is still hoping that Bachmann use this opportunity to further improve by having all the loco assembly diagrams available to download, etc.. They appear to be already on there...... http://service.Bachmann.co.uk/downloadable-service-documents/ http://service.Bachmann.co.uk/instruction-sheets/ The index pages are rubbish though. . 1 Link to post Share on other sites More sharing options...
34theletterbetweenB&D Posted January 16, 2018 Share Posted January 16, 2018 ...The optimist in me is still hoping that Bachmann use this opportunity to further improve by having all the loco assembly diagrams available to download, etc.. Well, the new 'service and support' section has an incomplete selection of diagrams that have never previously been available. let's hope they continue to populate it with every diagram... Link to post Share on other sites More sharing options...
locoholic Posted January 30, 2018 Share Posted January 30, 2018 I wonder if the lack of a proper Bachmann website is losing them money? It seems extraordinary in this day and age for a company to be without a fully functioning website for several months. Their old website was better then Hornby's - I wonder why they felt the need to tinker with something that was already fit for purpose? Link to post Share on other sites More sharing options...
truffy Posted January 30, 2018 Share Posted January 30, 2018 I wonder if the lack of a proper Bachmann website is losing them money? It seems extraordinary in this day and age for a company to be without a fully functioning website for several months. Their old website was better then Hornby's - I wonder why they felt the need to tinker with something that was already fit for purpose? IMO there were several problems with their old site, not least in that it looked old-fashioned (scrolling in a frame, anyone?). But, I agree with above comments that the old site should have been kept in place until the new one was properly up and running. Doubt that it would have lost them any (meaningful) sales though. Link to post Share on other sites More sharing options...
Andy Y Posted January 30, 2018 Share Posted January 30, 2018 I wonder if the lack of a proper Bachmann website is losing them money? Bachmann don't sell direct through their website so it's not like it is when Argos/Amazon/Tesco goes south for a day. The only transactions of any form are via the Collectors' Club which is functioning perfectly - http://Bachmann-collectorsclub.co.uk/. Trade orders can still be made with Bachmann so, no, it isn't losing them money. Everything will be sorted in due course. Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now