RMweb Gold Scottish Modeller Posted February 10, 2018 RMweb Gold Share Posted February 10, 2018 (edited) Hi all, Well - it's officail..... _____________________________________________________ After 52 years in the Model Railway Business, I'm going to retire sometime this year, and spend time travelling and relaxing with my wife Elspeth, who works long, hard, unpaid hours for Modelmaster. There would BE no business without her! I'm not printing any more decals or transfers, so when items sell out, they're gone forever, but I'll still complete very limited production of 7mm Scale Waterslide Decals already in the pipeline.So, let's get the stock moving, with 25% off 4mm Nameplates & Decalsfor a day or two! jim@modelmaster.uk Edited February 14, 2018 by Scottish Modeller 1 Link to post Share on other sites More sharing options...
RMweb Gold TheSignalEngineer Posted February 10, 2018 RMweb Gold Share Posted February 10, 2018 Better get that nameplate I need ordered and check if I'm short of anything for the Kit Stash. Link to post Share on other sites More sharing options...
stewartingram Posted February 11, 2018 Share Posted February 11, 2018 Has anyone let Coopercraft know, so that he can take it over & keep it going.....? Stewart Link to post Share on other sites More sharing options...
John Tomlinson Posted February 11, 2018 Share Posted February 11, 2018 Reading the note suggests that the etched nameplates will continue, as it only refers to decals and transfers. It would be nice to have this confirmed. John. Link to post Share on other sites More sharing options...
Grovenor Posted February 11, 2018 Share Posted February 11, 2018 Nameplates are also shown as 25% off. Regards Link to post Share on other sites More sharing options...
RMweb Gold Dunsignalling Posted February 11, 2018 RMweb Gold Share Posted February 11, 2018 Has anyone let Coopercraft know, so that he can take it over & keep it going.....? Stewart Given the breadth of Modelmaster's output devoted to the range of Parkside wagon kits, maybe Peco would be a better idea......... John. Link to post Share on other sites More sharing options...
Bilbo Posted February 11, 2018 Share Posted February 11, 2018 I thought he was revising his strategy from things he had said previously.Its a real shame as they were great to deal with and extremely helpful. He doesn't say he has plans to sell the business but I really hope he does have that in mind because it will be a massive loss if it just disappears. Link to post Share on other sites More sharing options...
Guy Rixon Posted February 11, 2018 Share Posted February 11, 2018 If he doesn't want to sell, or can't get a buyer, it would be a splendid gesture to donate the artwork to the community under, say, a Creative Commons licence. 2 Link to post Share on other sites More sharing options...
Butler Henderson Posted February 11, 2018 Share Posted February 11, 2018 Not sure what to believe - I had emails in the last year saying discount week, discounts will end, discount week, no more discounts, discount week, discount week.... Link to post Share on other sites More sharing options...
RMweb Gold Scottish Modeller Posted February 12, 2018 Author RMweb Gold Share Posted February 12, 2018 Hi all, It seems Jim at Modelmaster has had second thoughts about retiring.... ________________________________________________________ There were two reasons I announced last week I was going to retire later this year.One was that I felt I wasn't giving a good enough service (criticism about not answering emails, complaints about not getting orders by return, etc.,) and the other was that I wanted time to write books & build my very own model railway. But, it's not really what I want to do. I've spoken to a lot of customers and trade people over the weekend, and it seems I'm being hasty about my decision. Out of all the orders sent last year we had less than a handful of complaints, and everbody ended up happy at the end of the day. We do respond to complaints, and take them seriously when they arise . As for the trolls who are having a rant about me on a certain website for not answering emails, I changed my email address last month to allow customers to access me more easily, (jim@modelmaster.uk) so they've no case to answer. If I don't answer quickly now, it's because I'm researching their question before replying. Nobody could answer 7,995 emails received over eight months, which was the total traffic going through sales@modelmaster.uk, so please, either be patient, or use the phone. If I employ someone just to answer emails, the prices would have to go up by 40%. Orders by return would be great! - but how would I be able to hand finish and inspect every nameplate, and check the registration on every sik screen printed decal sheet before it goes out? We're selling quality and accuracy, not laser printed cheap transfers or crude etchings. I've been persuaded by discussions with customers and others NOT to retire at present, and I think that Elspeth is relieved about that, as I'd just be under her feet too often! (I will take holidays in future though.)I might consider retiral again in a few years, though!The discount offer finishes at midnight jim@modelmaster.uk01292 289770MODELMASTER UK are Specialists in Model Railway & Road Transport Decals (Waterslide Transfers), and Etched Metal Nameplates for Model Locomotives in all scales up to 7" Gauge, but particularly 2, 3, 4 & 7mm Scales. We also publish books and design & manufacture resin bodied Tramcar Kits. 9 Link to post Share on other sites More sharing options...
micklner Posted February 13, 2018 Share Posted February 13, 2018 Bizarre !! Link to post Share on other sites More sharing options...
wirey33 Posted February 13, 2018 Share Posted February 13, 2018 One of the finest Sales & marketing campaigns I've ever seen. Link to post Share on other sites More sharing options...
RMweb Gold Dunsignalling Posted February 13, 2018 RMweb Gold Share Posted February 13, 2018 Panic over then? Link to post Share on other sites More sharing options...
40F Posted February 13, 2018 Share Posted February 13, 2018 Don`t forget nowadays people ask a question at 10.00 and want a fully comprehensive answer at 10.00.01. Patience is no longer a virtue 1 Link to post Share on other sites More sharing options...
John Tomlinson Posted February 13, 2018 Share Posted February 13, 2018 What excellent news. I've always found Jim to be exceptionally helpful, and all success to him in his non-retirement! John. Link to post Share on other sites More sharing options...
Mad McCann Posted February 13, 2018 Share Posted February 13, 2018 Well, having received the second email last night I promptly despatched £22 worth of encouragement to Jim to keep going! There’s no such thing as ‘bad publicity’! :-) D4 Link to post Share on other sites More sharing options...
RMweb Premium njee20 Posted February 13, 2018 RMweb Premium Share Posted February 13, 2018 (edited) Weird. Not a company I was familiar with, as they don't offer anything I want, but if he wants to raise awareness he's managed that! Always find professional communications that are tinged with emotion like that a very curious thing. Edited February 13, 2018 by njee20 Link to post Share on other sites More sharing options...
John Tomlinson Posted February 13, 2018 Share Posted February 13, 2018 Weird. Not a company I was familiar with, as they don't offer anything I want, but if he wants to raise awareness he's managed that! Always find professional communications that are tinged with emotion like that a very curious thing. Maybe that's because the man is a commited enthusiast, as well as someone making a living from his hobby, a not uncommon phenomenon in model railways. By contrast, when I was working the job was purely professional, and my interest in it ceased the day I walked through the door for the last time. John. Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted February 13, 2018 RMweb Premium Share Posted February 13, 2018 (edited) Phew! Now to get the renumbering sets I should have ordered a long time back. "You don't know what you've got 'till it's gone" rings true so stop bleating on and thank the man for his determination. Phil P.S. Thanks Jim. Edited February 13, 2018 by Mallard60022 1 Link to post Share on other sites More sharing options...
RMweb Premium corneliuslundie Posted February 13, 2018 RMweb Premium Share Posted February 13, 2018 Just a thought, but could Scottish Modeller change the title of the thread to reflect the change of circumstances. Jonathan Link to post Share on other sites More sharing options...
RMweb Gold The Johnster Posted February 13, 2018 RMweb Gold Share Posted February 13, 2018 (edited) And I thought I was cynical. Has it occurred to anyone that the guy wanted to retire from a life denying his own wants and needs to sell stuff to us at prices that would hardly make him a rival to Bill Gates, and then changed his mind in response to our reaction to it. Come on, guys, cut him a bit of slack! I am glad his stuff is to be available for a while yet, but suggesting this is a marketing stunt is a bit much. Edited February 13, 2018 by The Johnster 1 Link to post Share on other sites More sharing options...
RMweb Gold TheSignalEngineer Posted February 13, 2018 RMweb Gold Share Posted February 13, 2018 (edited) Fotunately saw the first message about the discount. Was going to order last week but didn't have time. Placed order when I was reviewing what I needed after i got back from Doncaster on Saturday. Arrived 10.30am on Tuesday morning. Can't moan about that. Edited for predictive text Edited February 13, 2018 by TheSignalEngineer Link to post Share on other sites More sharing options...
RMweb Gold Scottish Modeller Posted February 14, 2018 Author RMweb Gold Share Posted February 14, 2018 Just a thought, but could Scottish Modeller change the title of the thread to reflect the change of circumstances. Jonathan Hi there, Done.... 1 Link to post Share on other sites More sharing options...
RMweb Gold Phil Bullock Posted February 14, 2018 RMweb Gold Share Posted February 14, 2018 Great news Jim! Many thanks - very happy user of your services in the past and will no doubt be again.... Phil Link to post Share on other sites More sharing options...
rob D2 Posted February 16, 2018 Share Posted February 16, 2018 “ closing down sale, 10% off “ Link to post Share on other sites More sharing options...
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