Jump to content
 

Hatton’s Customer Service


chuffinghell
 Share

Recommended Posts

  • RMweb Gold

As some of you know (and some have given me abuse for) I’ve had to send a couple of Hatton’s Andrew Barclay’s back and I’m now awaiting my third

 

But I must say that I cannot fault Hatton’s one bit, their customer service is second to none!......even for fussy customers

Link to post
Share on other sites

  • RMweb Gold

As some of you know (and some have given me abuse for) I’ve had to send a couple of Hatton’s Andrew Barclay’s back and I’m now awaiting my third

But I must say that I cannot fault Hatton’s one bit, their customer service is second to none!......even for fussy customers

I think maybe abuse is too strong a word. In one instance certainly a helping of sarcasm.

Link to post
Share on other sites

  • 2 weeks later...

I too have been exceedingly happy with their customer service.  Ordered some pre-owned wagons - a three pack and only one of the three turned up in Texas.  Called and spoke with very nice gentlemen who investigated and found the other two wagons still in the sleeve in the storage bin.  Apologized and sent the remaining two wagons which were received a few days later.

 

I have been ordering from this store for longer than I care to remember and this was the first time there was an error and it was handled with class.

 

Job well done.

  • Like 1
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...