RMweb Gold chuffinghell Posted July 6, 2018 RMweb Gold Share Posted July 6, 2018 As some of you know (and some have given me abuse for) I’ve had to send a couple of Hatton’s Andrew Barclay’s back and I’m now awaiting my third But I must say that I cannot fault Hatton’s one bit, their customer service is second to none!......even for fussy customers Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted July 6, 2018 RMweb Gold Share Posted July 6, 2018 As some of you know (and some have given me abuse for) I’ve had to send a couple of Hatton’s Andrew Barclay’s back and I’m now awaiting my third But I must say that I cannot fault Hatton’s one bit, their customer service is second to none!......even for fussy customers I think maybe abuse is too strong a word. In one instance certainly a helping of sarcasm. Link to post Share on other sites More sharing options...
TexChem Posted July 16, 2018 Share Posted July 16, 2018 I too have been exceedingly happy with their customer service. Ordered some pre-owned wagons - a three pack and only one of the three turned up in Texas. Called and spoke with very nice gentlemen who investigated and found the other two wagons still in the sleeve in the storage bin. Apologized and sent the remaining two wagons which were received a few days later. I have been ordering from this store for longer than I care to remember and this was the first time there was an error and it was handled with class. Job well done. 1 Link to post Share on other sites More sharing options...
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