Andy Y Posted April 4, 2011 Share Posted April 4, 2011 As you may have gathered I have been far from happy with the way the Market software was performing in three specific areas: The number of bids placed was not being correctly displayed. There were payment problems with multiple items. Sellers were not receiving notification emails when an item had been purchased. Attempts were made to resolve this which proved ineffectual so a decision was made to use different software which functioned correctly. I’ve carried out quite a bit of testing over the last few days and the new software seems to handle the above a lot better! I have written to members who had already registered to advise of the changes and the following- The new area will now be known as RMweb Marketplace and can be found at http://www.rmweb.co.uk/marketplace As it’s new software and a new database it will be necessary to re-register. The existing Market software will remain open for 7 days to enable any transaction in process to be finalised. Anyone who has advertised on the old Market or made any sales will not be charged any fees. One of the important things I’ve noted is that if you are placing multiple items on a Buy it Now type sale that you must select ‘Dutch’ as the Auction type so that you can place a quantity of greater than one for sale. You will still have control of the fixed sale price (or offers if you choose to accept them) and Dutch auction in this context does not mean that prices have to be reduced until a buyer arises (as is a common misconception about Dutch Auctions). If you’re listing a Buy Now type sale it will be possible to pre-define if you’re prepared to accept offers and you can define the minimum and maximum ranges for that. If an offer is made which falls within that range you’ll receive a notification email from which you can act accordingly. I’m a lot happier with this software and I hope you will be too but if any issues are spotted please don’t hesitate to let me know so I can investigate further. The fee structure remains the same and is as follows: End of Auction Fee - Paid by Seller 5.00% Highlighted Item Fee GBP 1.00 Bold Item Fee GBP 0.25 Category Featured Fee GBP 1.00 Home Page Featured Fee GBP 1.50 Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted April 4, 2011 RMweb Gold Share Posted April 4, 2011 Looks good Andy so far, can't believe you're selling Evening Star though One thing, I have a couple of items on the old software, have transferred one over, can they be deleted off the old site? Link to post Share on other sites More sharing options...
Andy Y Posted April 4, 2011 Author Share Posted April 4, 2011 I can do that for you, no problem as I'm not sure if you have the capacity to delete or close early on the old site. Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted April 4, 2011 RMweb Gold Share Posted April 4, 2011 Thanks Andy, I'll move the other item over and then let you know cheers Link to post Share on other sites More sharing options...
RMweb Gold 96701 Posted April 6, 2011 RMweb Gold Share Posted April 6, 2011 I have a Samsung monitor set on auto and struggle to read the white writing on the lime green background on the category featured listing. Is there any chance of a change of colour / contrast to those combinations, please? Link to post Share on other sites More sharing options...
Kenton Posted April 6, 2011 Share Posted April 6, 2011 As it’s new software and a new database it will be necessary to re-register. Can't get past registration this time - Rather too much personal information, including some which simply should not be required, is being asked for. Pity Link to post Share on other sites More sharing options...
Andy Y Posted April 6, 2011 Author Share Posted April 6, 2011 Thanks for the feedback Phil. I can see where the style sheet needs to be changed but I can't get it to clear the cached file on the server. I'll work on it. Link to post Share on other sites More sharing options...
Andy Y Posted April 6, 2011 Author Share Posted April 6, 2011 including some which simply should not be required, is being asked for. Back to the DOB question? Or phone number? I can't see any problem with anything else. The first we have already discussed and you know how to get around that. The phone number is only disclosed to someone you carry out a transaction with. I wouldn't want personal reluctance to dissuade prospective users from using the site because a personal perception was given but not qualified by stating which elements were a concern. Link to post Share on other sites More sharing options...
Kenton Posted April 6, 2011 Share Posted April 6, 2011 I wouldn't want personal reluctance to dissuade prospective users from using the site because a personal perception was given but not qualified by stating which elements were a concern. Sorry Andy, should have been more specific. What was happening was that each additional field that required information that I was not prepared to submit (as IMO not required) I was being taken back to the beginning saying that the information was required and at the same time it appeared to loose all the information already entered. That having to retype everything (other than my name) was annoying me. Still as usual with this type of form there is a way around most things and my DoB, for example, remains private. It is nothing specific to RMWeb but a general view that such forms have no right to collect data that is not relevant to the process they concern. I realise that you are held ransom by the software chosen and still think Marketplace is a positive step forward. All I want now is something to come up that I'm interested in buying Link to post Share on other sites More sharing options...
RMweb Gold The Stationmaster Posted April 6, 2011 RMweb Gold Share Posted April 6, 2011 For some reason it keeps rejecting me - can't be the 'not entirely accurate' information in various boxes near the top - is it because I don't enter a Paypal email address I wonder (because I haven't got one and don't want one as it happens)? What do I put in there I wonder? Link to post Share on other sites More sharing options...
Andy Y Posted April 6, 2011 Author Share Posted April 6, 2011 It shouldn't be the Paypal address; I tested registration without it and all that means is that you can't offer it as a payment option if you're selling. It's more likely to be the Registration PIN which is part of the registration form; sometimes it's not clear what are Os and 0s. Link to post Share on other sites More sharing options...
RMweb Premium Ian J. Posted April 6, 2011 RMweb Premium Share Posted April 6, 2011 ...sometimes it's not clear what are Os and 0s. Sorry, I just can't resist: http://www.youtube.com/watch?v=qu9MptWyCB8 Link to post Share on other sites More sharing options...
RMweb Gold The Stationmaster Posted April 6, 2011 RMweb Gold Share Posted April 6, 2011 It shouldn't be the Paypal address; I tested registration without it and all that means is that you can't offer it as a payment option if you're selling. It's more likely to be the Registration PIN which is part of the registration form; sometimes it's not clear what are Os and 0s. Thanks Andy - I have subsequently traced the problem (operator stupidity - failure to tick the 'I Agree' box) and all is now well. Link to post Share on other sites More sharing options...
Red Baron Posted April 6, 2011 Share Posted April 6, 2011 Question re logging in, Is it not possible to send a persistent cookie so we don't have to log in at each visit? Tony. me too / +1 / agree / yes please* delete as applicable... Link to post Share on other sites More sharing options...
Andy Y Posted April 6, 2011 Author Share Posted April 6, 2011 I'm just checking up on some of the cookie/session issues at the moment. When you login are you logging in at the left hand side or by clicking on the Login tab at the top? The latter - http://www.rmweb.co.uk/marketplace/login.php - gives the option to 'remember' you via a cookie. Link to post Share on other sites More sharing options...
Bernard Lamb Posted April 7, 2011 Share Posted April 7, 2011 I accept that entering DOB can be a sensitive issue, but on a buying and selling web site is it not required for certain items that are age restricted? Bernard Link to post Share on other sites More sharing options...
Andy Y Posted April 7, 2011 Author Share Posted April 7, 2011 The main reason is to prove that that the seller or buyer can be deemed as legally responsible in honouring a contract, it's a means of proving someone is over 16 rather than just a tickbox to say they are. It's something where proof could be demonstrated if necessary. Link to post Share on other sites More sharing options...
Andy Y Posted April 7, 2011 Author Share Posted April 7, 2011 As an aside it's interesting to note that there are several members who, shall we say, were very active in the For Sale area and have yet to register for the new site(s). I don't think 5% is a lot to ask. Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted April 7, 2011 RMweb Gold Share Posted April 7, 2011 I don't think 5% is a lot to ask. well it's half what eBay charge and you don't have to use Paypal 10th June 1965, that was easy ...... Link to post Share on other sites More sharing options...
Kenton Posted April 7, 2011 Share Posted April 7, 2011 The main reason is to prove that that the seller or buyer can be deemed as legally responsible in honouring a contract, it's a means of proving someone is over 16 rather than just a tickbox to say they are. It's something where proof could be demonstrated if necessary. "Prove" - I don't think so! As you can enter any value for this field (and we all know that the under-16's are more computer savvy than most of an older generation) I think they could get past this one. Even if one entered the correct date in such a field there would be no way to check that it is correct (just as with nearly all the other information "required") The DoB field does not even perform some basic checks. I entered 1 Jan 1800 without any come back to say I might be dead at over 200 years old! All the other fields can also be usurped even the email cannot be fully proven - though there would be no point in not entering that correctly if you were to take part in the Marketplace. Link to post Share on other sites More sharing options...
S.A.C Martin Posted April 7, 2011 Share Posted April 7, 2011 As an aside it's interesting to note that there are several members who, shall we say, were very active in the For Sale area and have yet to register for the new site(s). I don't think 5% is a lot to ask. For my own part, I haven't signed up yet as I'm broke! Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted April 7, 2011 RMweb Gold Share Posted April 7, 2011 For my own part, I haven't signed up yet as I'm broke! you can always sell something Link to post Share on other sites More sharing options...
S.A.C Martin Posted April 7, 2011 Share Posted April 7, 2011 you can always sell something Very true! I'll have a rummage around. Link to post Share on other sites More sharing options...
RMweb Gold The Stationmaster Posted April 7, 2011 RMweb Gold Share Posted April 7, 2011 "Prove" - I don't think so! As you can enter any value for this field (and we all know that the under-16's are more computer savvy than most of an older generation) I think they could get past this one. Even if one entered the correct date in such a field there would be no way to check that it is correct (just as with nearly all the other information "required") The DoB field does not even perform some basic checks. I entered 1 Jan 1800 without any come back to say I might be dead at over 200 years old! All the other fields can also be usurped even the email cannot be fully proven - though there would be no point in not entering that correctly if you were to take part in the Marketplace. Speaking as a '104 year old' who lives in 'Station House on a branchline' I quite agree with you But I did enter the correct email address for the rather obvious reason you've already noted. As far as the charges/fees, or whatever you care to call them, are concerned they are far better than reasonable (not a hint!) and are going to a far better cause than any other means of online or auction selling plus you are guaranteed to be going straight to the market you are hopefully selling into and as we are among friends so to speak you can ideally set realistic prices (or take a caning on a new thread in Wheeltappers if you don't). Link to post Share on other sites More sharing options...
S.A.C Martin Posted April 7, 2011 Share Posted April 7, 2011 Not sure what the fuss is about with regards hotmail addresses - mine has worked first time out of the box, activation email and all. Now signed up. Now what to sell, what to sell... Anybody fancy a BR County? Link to post Share on other sites More sharing options...
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