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Hattons Model Railways of Widnes (formerly Liverpool).





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#1926 andyman7

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Posted Yesterday, 08:28

Which clause?

That's the whole point - Hattons don't send me marketing emails, and they've only ever contacted me about orders I've made, so sending me an email that arrives at 00.40 on the date when new legislation takes effect saying that they need my consent to continue to contact me seems a misinterpretation of the law on their part!


Edited by andyman7, Yesterday, 08:31 .

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#1927 Andy Y

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Posted Yesterday, 08:53

I received the emails much earlier so it could have been delayed in the ether or an automated system was batch-sending and took a time to get through what would have been tens of thousands of recipients. It's not worth trying to make an issue of.
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#1928 40F

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Posted Yesterday, 09:08

That's the whole point - Hattons don't send me marketing emails, and they've only ever contacted me about orders I've made, so sending me an email that arrives at 00.40 on the date when new legislation takes effect saying that they need my consent to continue to contact me seems a misinterpretation of the law on their part!

 

 

What`s the big deal ?????????????????????????????????????


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#1929 Jonboy

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Posted Yesterday, 09:15

The only emails I get from hattons are automated product alerts, to which I normally think “why would I have signed up for an alert on that product?”

Not sure if its a sign I shouldn’t drink and sign up, or manufactures changing model numbers...

#1930 sandwich station

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Posted Yesterday, 09:27

That's the whole point - Hattons don't send me marketing emails, and they've only ever contacted me about orders I've made, so sending me an email that arrives at 00.40 on the date when new legislation takes effect saying that they need my consent to continue to contact me seems a misinterpretation of the law on their part!

 

If it's that much of an issue, don't give them consent. :)


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#1931 John Tomlinson

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Posted Yesterday, 10:10

Sorry to have to say this, but I was in the area last week and decided to visit Hatton's place. Coming from the Ellesmere Port direction the satnav pointed us to the old Runcorn Bridge. Having prepaid the toll of £2, approached the bridge to find it.......closed! It was on Sunday, and maybe that's normal. It did mean a detour over the new bridge which added a few extra miles to Hatton's but we did finally arrive. Have to say the shop was a disappointment, very little on show and not a large range. Now I appreciate they're main thrust is mail order and I suspect if I was looking for something specific the staff could have looked it up on their computer and got it from the warehouse, but for someone who just wants to browse, it was a disappointment.

 

Whatever you do in future, don't make my mistake of driving over the new bridge and thinking it's free because there's no-one in a box collecting money.

 

I did this in the first week it was open, and three weeks later received a Penalty Notice from Halton Council, for £20 plus the original £2. I hadn't realised that as a casual user you need to go on line to pay the toll within 24 hours of using the bridge. Duh!!!

 

John.


Edited by John Tomlinson, Yesterday, 10:11 .

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#1932 johnd

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Posted Yesterday, 10:34

Whatever you do in future, don't make my mistake of driving over the new bridge and thinking it's free because there's no-one in a box collecting money.

 

I did this in the first week it was open, and three weeks later received a Penalty Notice from Halton Council, for £20 plus the original £2. I hadn't realised that as a casual user you need to go on line to pay the toll within 24 hours of using the bridge. Duh!!!

 

John.

Now if you know your going to an area that has NO internet availability or even mobile phone network for the next 24 hours or so ( camping proper style ) how on earth can you avoid the penalty charge.

 

Is it possible to pay in advance ? If you know you are going to use the bridge and the old bridge when they have finished playing with it.

 

Just curious.



#1933 John Tomlinson

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Posted Yesterday, 11:00

Now if you know your going to an area that has NO internet availability or even mobile phone network for the next 24 hours or so ( camping proper style ) how on earth can you avoid the penalty charge.

 

Is it possible to pay in advance ? If you know you are going to use the bridge and the old bridge when they have finished playing with it.

 

Just curious.

 

I'm afraid I don't know, I don't live around there and have just had the one experience!

 

Perhaps a local person can help?

 

John.



#1934 Andy Y

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Posted Yesterday, 11:18

Is it possible to pay in advance ?

 

Yes it is.


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#1935 andyman7

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Posted Today, 10:59

That's the whole point - Hattons don't send me marketing emails, and they've only ever contacted me about orders I've made, so sending me an email that arrives at 00.40 on the date when new legislation takes effect saying that they need my consent to continue to contact me seems a misinterpretation of the law on their part!

 

 

I received the emails much earlier so it could have been delayed in the ether or an automated system was batch-sending and took a time to get through what would have been tens of thousands of recipients. It's not worth trying to make an issue of.

 

 

What`s the big deal ?????????????????????????????????????

 

 

If it's that much of an issue, don't give them consent. :)

It made me smile, it didn't bother me, it was posted out of amusement. Usual perils of people reading different motives into postings. I'm very happy to continue my 35 year relationship with Hattons  :declare:


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#1936 stewartingram

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Posted Today, 12:04

But surely we have signed up to the weekly e-mail (if we are interested that is). So they have to check we still want to do that.

Also as past customers we would be on there database so that is another reason.

 

 

Stewart


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#1937 davefromacrossthepond

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Posted Today, 12:14

I'm guessing that Hattons took a "better safe than sorry" view.