More years ago than I can compute, my Dad took me and my (TrixTwin collection of) model railways to Hattons then based in that originally grubby little shop in Smithdown Road and exchanged it for some Graham Farish stock and track. While I had happily raced the Trix 0-4-0 loco around the track laid out on the dining room table so that it would leap off the track at the end of the straight sections and on to the (carpeted) floor so I could replace it and start the process again, the Graham Farish Prarie rarely, if ever, started without a prod (because of the two pole motor). The layout my father started with Peco Individulay was never finished but it did start me on a hobby for a lifetime.
God Bless Norman for starting Hattons in the first place because model railways has given me a lifetime of alternating frustration and pleasure - a bit like the other loves of my life . . .