Michael Delamar Posted January 23, 2010 Share Posted January 23, 2010 Alan carr puts it best here, 8mins 10 secs in........ Mike Link to post Share on other sites More sharing options...
Guest Max Stafford Posted January 23, 2010 Share Posted January 23, 2010 Andy. Why do I feel like a thick b*****d...? :icon_redface: Dave. Link to post Share on other sites More sharing options...
Bloodnok Posted January 27, 2010 Share Posted January 27, 2010 Andy, have you noticed an increase in this happening since moving to the new software? On the previous forum the message itself wasn't included in the email so you had to click through to the site to read it at all - that surely must have helped make it more obvious? Last time I was involved in running a forum I noticed this correlation - make people go to the forum to read the message and you don't get these errant messages, but you do get complaints that the message doesn't copy the contents of the message "like some other forums do". Turn that on, and all of a sudden, you start getting people's PM replies to whatever the forum thinks it's email address is. The "most user friendly" solution I could come up with was to make the reply-to address of the notification the actual email address of the sender, as registered on the forum. That way, hitting 'reply' in their email client works as intended. But that, of course, needs the permission of the person sending the PM to expose their email address to the recipient. Shouldn't be too much of a problem, as they want to talk to the person they are sending a PM to, but you only need one person to get upset about it for it to become an issue... Link to post Share on other sites More sharing options...
craigwelsh Posted January 27, 2010 Share Posted January 27, 2010 The "most user friendly" solution I could come up with was to make the reply-to address of the notification the actual email address of the sender, as registered on the forum. That way, hitting 'reply' in their email client works as intended. But that, of course, needs the permission of the person sending the PM to expose their email address to the recipient. Shouldn't be too much of a problem, as they want to talk to the person they are sending a PM to, but you only need one person to get upset about it for it to become an issue... I don't think many share their email on here apart from the admin reason, I would prefer to keep pm's to the pm system. You'd ideally want these sent by a 'noreply@rmweb.co.uk' address that gets a sender failed.. Link to post Share on other sites More sharing options...
JZjr Posted January 27, 2010 Share Posted January 27, 2010 Maybe just sending an e-mail saying 'You have a new Private Message, visit RMweb.co.uk to read it'. This way the recipient will now know what the PM says and there is no need to reply until its read... is this possible with the forum software? Link to post Share on other sites More sharing options...
Andy Y Posted January 27, 2010 Author Share Posted January 27, 2010 It's a pain to do so Fred; I may get round to it when we've moved server. Still the emails come, it's so tempting to ask if they kept the box the computer came in sometimes. Link to post Share on other sites More sharing options...
JZjr Posted January 27, 2010 Share Posted January 27, 2010 Ok, fair enough! I'm sure people will start to understand soon enough. Link to post Share on other sites More sharing options...
samkiller42 Posted January 27, 2010 Share Posted January 27, 2010 Maybe you could include a small audio file, in the voice of one of the automated platform announcers saying: "I'm sorry to announce that the button above labelled 'Reply' will not work with this email. I'm very sorry for the inconvenience this will cause" Ok maybe not, but it sounded good in one's head. Sam Link to post Share on other sites More sharing options...
Coombe Barton Posted January 27, 2010 Share Posted January 27, 2010 A possible Haiku If you hit reply Your mail will go to limbo Please RTFM Link to post Share on other sites More sharing options...
DavidH Posted January 28, 2010 Share Posted January 28, 2010 Frustrating though it is, I think we should all give the senders of these messages a break - not everyone knows how to program forums, set up networks, load software, configure this and that ... Link to post Share on other sites More sharing options...
Bloodnok Posted January 28, 2010 Share Posted January 28, 2010 I don't think many share their email on here apart from the admin reason, I would prefer to keep pm's to the pm system. I have a different opinion of sharing my email address on a webpage to using it as a reply-to on a notification email that something I did (i.e. sending a PM) triggered. I'm highly unlikely to get large quantities of spam from the latter. You'd ideally want these sent by a 'noreply@rmweb.co.uk' address that gets a sender failed. That's not good - it's a valid address, which you'd have to have a server sitting on, bouncing messages. That's frowned on in email terms now. Either blackhole them (silently drop them in the bin) or use something like personal-message-notification@rmweb.do.not.reply.invalid - where the top level domain is obviously invalid. This will fail locally in the client, hopefully with a much more helpful error message than an apparently successful delivery followed by a cryptic message arriving sometime later. At the very least, they'll be aware that something is wrong with the address they are trying to send to, and might then read the message a bit more and find the link... Link to post Share on other sites More sharing options...
Pennine MC Posted January 30, 2010 Share Posted January 30, 2010 Frustrating though it is, I think we should all give the senders of these messages a break - not everyone knows how to program forums, set up networks, load software, configure this and that ... And as was said earlier, it appears that not everybody can read something in plain English that says DO NOT REPLY DIRECTLY TO THIS EMAIL... :icon_confused: Sorry, but I still fail to see what this has to do with someone's IT knowledge. You might as well say it's OK to drive through a red light just because you dont know how your car's brake cylinders work Link to post Share on other sites More sharing options...
Michael Delamar Posted February 3, 2010 Share Posted February 3, 2010 Sorry Andy I did this today, I replied to a notification thinking it was an email from someone as I had asked people to email me, had a few emails and a couple of pm notifications and went and pressed it, I realised as soon as I pressed the button, and I thought to myself "you tit!" sorry Mike Link to post Share on other sites More sharing options...
RMweb Gold john dew Posted March 22, 2010 RMweb Gold Share Posted March 22, 2010 I dont know whether this is the correct place to apologise.........but I have done it twice today I am sorry and will undoubtedly remember next time In extenuation I dont get many PMs on this Forum and unlike the other forum that I am on the body of the PM is set out in the PM notification......you dont even have to go into RM Web to access it..........I am afraid the warning at the bottom got overlooked like all the legal caveats you get at the bottom of many emails. Anyway Mea Culpa.............I do apologise......I truly hate being dumb and causing other people trouble Regards from Vancouver Link to post Share on other sites More sharing options...
Andy Y Posted March 23, 2010 Author Share Posted March 23, 2010 I truly hate being dumb and causing other people trouble No problems John, it doesn't actually cause me any problems, I just worry that the intended recipient doesn't get the message. Link to post Share on other sites More sharing options...
coachmann Posted March 23, 2010 Share Posted March 23, 2010 Perhaps at a tangent here but slightly related for all that, I opened my PM's today and notice the sender (a friend) has the word 'Block' in red below his picture. What does it signify? (His messages are getting through). Larry Link to post Share on other sites More sharing options...
RMweb Gold martin_wynne Posted March 23, 2010 RMweb Gold Share Posted March 23, 2010 Perhaps at a tangent here but slightly related for all that, I opened my PM's today and notice the sender (a friend) has the word 'Block' in red below his picture. What does it signify? (His messages are getting through). Hi Larry, There is actually no such thing as a conventional PM on RMweb. What there is instead is a "conversation" which is in effect a private topic limited to a few invited participants (the current limit is 5). Members of a conversation can invite others to join in, up to the limit -- there is a link on the left for this. Of course, most of the time you invite only one other to join your private conversation by sending them the first message, so the effect is the same as exchanging private messages. If you are the originator of a "conversation", i.e. you sent the first message in it, you have the power to control who is permitted to post to it. If you or someone else invited Kermit the Frog to join in, and then you don't like his contributions, you can click Block under his name. He will no longer be able to post to your conversation. If you change your mind, you can then click Unblock under his name. Of course, if there are only two members in a conversation, blocking the other member makes for a rather one-sided discussion. regards, Martin. Link to post Share on other sites More sharing options...
RMweb Gold Oldddudders Posted March 23, 2010 RMweb Gold Share Posted March 23, 2010 Of course, if there are only two members in a conversation, blocking the other member makes for a rather one-sided discussion. Perfect! I can pontificate away, and no-one will tell me wot a prat I am! Link to post Share on other sites More sharing options...
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