Macbear Posted May 12, 2017 Share Posted May 12, 2017 Wow! I ordered some track and fittings yesterday afternoon. They arrived at noon today [Royal Mail do just one delivery here]. The packing was expertly done. Comments about competitive pricing doesn't just apply to products but also to P&P. I'm a fan. Thankyou to other RMweb users for comments earlier in this thread which pointed me to Track-Shack. Macbear. Link to post Share on other sites More sharing options...
Dancess Posted May 12, 2017 Share Posted May 12, 2017 Pity they don't deliver outside of UK. Link to post Share on other sites More sharing options...
bridge69 Posted June 11, 2017 Share Posted June 11, 2017 (edited) Ordered some bits, & bobs, they arrived next day. Filled me kitchen with poly packing. Really well packed, no damage to ends of flexi track . First class service. Thank you. Edited June 11, 2017 by bridge69 1 Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted June 11, 2017 RMweb Premium Share Posted June 11, 2017 (edited) Shame on you, there is no such thing as an EX GEORDIE. You missed out the crucial part! Ex-PAT Geordie, not ex-Geordie. As in, I don't live in the UK any more. Still a proud Geordie - or at least a Sand-dancer. Edited June 11, 2017 by New Haven Neil Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted June 22, 2017 RMweb Gold Share Posted June 22, 2017 Another hurrah for keen ,competitive pricing combined with the surest,swiftest and free delivery.Ordered a rake of 4 new Bachmann Thompson Vestibule coaches at the lowest retail price that I personally could find (they are not cheap) on Monday and they arrive beautifully packed on Tuesday morning. If Neil is part of this,many thanks to him and his colleagues.And the coaches are every bit as good as those of us who appreciate quality judge. Quality product.....quality service...what more do you need ? 2 Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted June 22, 2017 RMweb Premium Share Posted June 22, 2017 Yes I am Ian, I'm the technical manager there. Thank you for your kind words - we do try hard to give great customer service and keen prices. 4 Link to post Share on other sites More sharing options...
RMweb Gold pirouets Posted July 13, 2017 RMweb Gold Share Posted July 13, 2017 Tried them for the 1st time this week and order placed on Sunday night and arrived on Tuesday - great service and will be using again. I was tempted to post I had placed an order on Sunday night and the clock is ticking but thought that would be a bit cheeky. May be next time. Link to post Share on other sites More sharing options...
RMweb Premium Kris Posted July 26, 2017 Author RMweb Premium Share Posted July 26, 2017 Another quick delivery. Ordered yesterday afternoon, delivered before 10 this morning. Fantastic. Link to post Share on other sites More sharing options...
Stevelewis Posted August 15, 2017 Share Posted August 15, 2017 Placed small order Monday 3-30PM delivered post free 8-15AM Tuesday, The usual exceptional service. 3 Items on the order , a loco , a wagon and a scenic item. Overall the saving on all three items was around 12.5% ( taking into account the free postage) compared with the next best online retailer price. If I had just ordered the loco on its own the saving would have been 15.5% So it goes to show that not only is the service good, but also the prices! Link to post Share on other sites More sharing options...
tractor_37260 Posted August 31, 2017 Share Posted August 31, 2017 Just how do they do it ! Ordered yesterday after lunch - arrived today mid-day, you can't better that - with great prices and FREE postage also 10/10 highly recommended ! Link to post Share on other sites More sharing options...
woodenhead Posted August 31, 2017 Share Posted August 31, 2017 They all have three legs Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted August 31, 2017 RMweb Premium Share Posted August 31, 2017 Almost exclusively my dealer of choice if they have what I require. Excellent Customer service. Phil Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted August 31, 2017 RMweb Premium Share Posted August 31, 2017 They all have three legs Err...... steadyyyyy ..... LOL! Actually I only have one that works properly! Link to post Share on other sites More sharing options...
rob D2 Posted September 6, 2017 Share Posted September 6, 2017 (edited) 24 hrs from ordering to delivery - including follow up call when I filled the order in wrong ! Great prices, but more importantly , great service , Well done ! Edited September 6, 2017 by rob D2 Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted September 6, 2017 RMweb Premium Share Posted September 6, 2017 Oh, that was me! Glad you got your stuff OK. 3 Link to post Share on other sites More sharing options...
woodenhead Posted September 6, 2017 Share Posted September 6, 2017 Order complete, clock is ticking, come to me my lovely. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted September 6, 2017 RMweb Premium Share Posted September 6, 2017 We're not open until 9 tomorrow..... :-) Link to post Share on other sites More sharing options...
woodenhead Posted September 6, 2017 Share Posted September 6, 2017 I let you have the evening off, but first thing tomorrow..... I need to be on Saturday Link to post Share on other sites More sharing options...
woodenhead Posted September 8, 2017 Share Posted September 8, 2017 Parcel arrived this morning courtesy of Royal Mail and all is good in the world - free next day delivery as described. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted September 8, 2017 RMweb Premium Share Posted September 8, 2017 Phew - #wipes brow# Link to post Share on other sites More sharing options...
RMweb Gold 81C Posted September 8, 2017 RMweb Gold Share Posted September 8, 2017 You missed out the crucial part! Ex-PAT Geordie, not ex-Geordie. As in, I don't live in the UK any more. Still a proud Geordie - or at least a Sand-dancer. Neil how did you know his name was Pat ???. Link to post Share on other sites More sharing options...
Shroomy Posted September 13, 2017 Share Posted September 13, 2017 How's that foot one Neil ? Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted September 13, 2017 RMweb Premium Share Posted September 13, 2017 Slowly healing! More surgery in February. It's a 2 year job :-( Link to post Share on other sites More sharing options...
J50 Posted September 13, 2017 Share Posted September 13, 2017 I do the majority of my model rail shopping with trackshack as they are brilliant all round fast postage and great communication and customer service. Link to post Share on other sites More sharing options...
Shroomy Posted September 14, 2017 Share Posted September 14, 2017 Slowly healing! More surgery in February. It's a 2 year job :-(Oh gawd they were right about you Neil you do like to habit the job out then lolGood luck with the recovery Link to post Share on other sites More sharing options...
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