I had some very poor service from Hattons 2 weeks ago. Ordered a number of items that were all in stock which were delivered after 10 days and that was only i sent chaser emails asking where my order was. They fobbed me off with some rubbish that warehouse packing materials were causing an issue. They promised a shipping date which didnt happen, a second email from me promised that the order would be sent which they honoured. Needless to say that will be my last order from them. There are better more competitive retailers out there - one of them based in Bristol and another in Cornwall.