My point - which I explain below, if a business can't match the levels of quality and design of the competitors, then price yourself accordingly.
Because from my recent experiences the issues with Hornby are related to their design. A chassis block where you can't fit in a sound decoder and speaker is very short sighted imo. Still using 8 pin decoder standards. Plastic pantographs which fall to pieces before you even open the box is a bad consumer experience on Christmas day. Bogies with insufficient play to cope with gradients. My feeling is they haven't had enough iterations in testing.
On the other hand I don't see any compromises at all in the Class 92 from Accurascale, except the pantograph head is fixed unlike the Bachmann model. The model does everything - even works on dirty track. Unfortunately you have a lemon but that is due to assembly or component issues, not issues with design.
Also there seems to be unwillingness to go back and correct fixable errors. Heljan did that with the Class 86 and they are now about to announce a 3rd production run. However I don't see any suggestion future APT trailers will have smaller capacitors.
These are facts, it's not about bashing Hornby. I have a lot of Hornby models I am happy with but I would no longer put in a pre-order for any future releases until I saw them reviewed on here or elsewhere.