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njee20

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Blog Comments posted by njee20

  1. Yes, the Ombudsman is the final stage, but you should definitely revisit the credit card company, not necessarily as a complaint in the first case, but I'd quickly escalate if necessary.

     

    If you go to the Ombudsman they get charged £550 regardless of outcome, so most companies will avoid that wherever possible!

    • Agree 2
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