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JohnMartin90125

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Posts posted by JohnMartin90125

  1. I did it twice and after that I'd had enough of the delays & the lack of explanation/information/truth from the droids at the call centre when I repeatedly had to chase my orders.

     

    In the unlikely event of the series including anything of further interest to me, if it isn't in my local shop or available as a swap on here then I'd rather go without!

     

    Which is what I'm doing.  Droids is not a word that I would use to describe them.  Customer Service Trolls is the only one I can put here without a number of ****.

     

    Anyone thinking that Hornby's handling of their Black Friday orders was appalling (which it clearly was) have had it easy when it came to dealing with the dishonesty of the trolls at Amercon.

  2. That 0-6-2T Thomas looks so wrong and so right at the same time.  The not-J94 looks good as well, pity I sold my last locos ages ago with that 0-6-0 chassis, useful one that.

     

    Some of the many things on my workbench* include a (nameless) Connie/Polly/Nelly and the later one with the Margate telephone or telex number on it or whatever.  Got some Polly nameplates (had a kitten arrive on Christmas Day 1977 that was named Polly so that's the name for one of the engines - and why not?)  Only thing is with a necessary respray is that the original style nameplates won't look right, have to get some etched ones to suit the paintwork (any ideas of who does them would be welcome or am I thinking of replica paper lables?)

     

    As we are on the subject of stuff from the spares box...

     

    Current-style 0-4-0 chassis needs about a centimetre taking out for Connie & Co where the cylinders would have been, luckily the crude blanking insert used gives a more-or-less spot on cutting guide.  There is too much overhang if cutting a notch out and as the body is already 'stretched', looks stupid so needs the chassis shortening, which I tried ages ago.  However, if the front steps are broken off the body, a chassis with the cylinders makes an excellent alternative.  The spring clip for the motor sits tight against the body and holds everything in place but something better needs to be fashioned.

     

    If using the original chassis, at least the later version with the Scalextric motor would make it a bit more DCC friendly than the X04 motor version.  Another quick fix would be the gubbins from a "German" tank enging (R254/R256) which with square axles, means no wheel quartering but may need an extra pick up which isn't a difficult job.

     

    Won't be as an extreme reworking as others do, they have been in bits for a few years now.  Frustrating at the moment when I want to do stuff and can't.

     

    Finally, the current-style 0-4-0 can go under a Dock Shunter body as well, a trim here and there.  Seem to recall that they may have been an NBL shunter with a higher bonnet and connecting rods (Cadbury Bournville perhaps).  Might be worth a try.

     

     

    *For workbench, read a cardboard box.  Somewhere.

    • Like 3
  3. 5' 6" diameter over cladding would be about right for the Immingham / Atlantic / Tiny boiler barrel.

     

     

    Utter waste of time today phoning GBL AGAIN about the continued non-arrival of my order for 2 x Issue 16. All they can tell me is that it is still being "processed" by the warehouse (which I was told definitely had stock of Issue 16 ten days ago so I don't know what the **** they are ****ing about at). They can't guarantee a dispatch date. "Procedure" does not allow them to put me through to a manager or get one of the incompetent specimens out of his office to speak to me on the phone. If I want to complain, it has to be in writing, no doubt to be placed in another long queue that nobody will bother to deal with for quite some time - if ever.

     

    GBL's customer "service" trolls also ignore e-mails and conventional letters so chargeback is one method of getting your money back from them, the other being a Direct Debit Idemnity.  Like others and myself, you clearly have not received the level of service you have the reasonable right to expect.  Anyone wanting help with this, I will draft a generic letter which can be used to claiming money back from your bank or card issuer under their legal and contractual requirements.  PM me and will send a PDF of it, it can be printed on cardboard as it will be stiff!

     

    Deliberately poor customer service does seem to be a business model deployed by many companies these days.  Employees refusing to put their full (or real) names is also a ploy to make things difficult when it comes to complaining about the vexation from these *******s and in legal proceedings.

     

    I have had enough of being lied to by Amercon customer services.  They obviously enjoy offending people.  These employees know what they are doing is wrong, so that makes them just as guilty as the company who employs them.  My condition is bad enough without the rotten behaviour of these ******* ********.

     

     

    I am more than well aware of the amount of people with Autism, Asperger's Syndrome and so on who are keen on model railways, some of whom have subscribed to this series.  The behaviour of GBL's utterly rotten customer "services" does not help those with said conditions.  They take more than the enjoyment out of the hobby.  It can be very upsetting.

  4. Hi,

    As the thread in which I have mentioned a problem with a so called 'box shifter' has been locked I hope that Andy will allow me to make this comment here in order to allow others who may have read that thread to know the satisfactory outcome.

    Messrs Hattons, following my talking to one of the senior Managers, accepted that they should replace the missing items without further delay and then take the matter up themselves with Yodel. This they did and I recieved the items the following day by Royal Mail.

    This has more than restored my faith in Hattons themselves - whome I have never before had reason to critisise over many purchases and it will be my pleasure to continue to purchase from them in future.

    Some three weeks later (last thursday in fact) the original parcel turned up having been passed from Yodel to Royal Mail. No signature was needed so in fact no actual evidence of my having recieved it exists.

    Thus I have now ended up with two packs of items having paid for one.

    However as I had no intention of 'pulling a fast one' on Hattons I rang them and advised them of the situation so that they were brought up to speed on the matter.

    I have come to a satisfactory agreement with Hattons regarding payment for the extra items so both parties are fully satisfied at the final outcome.

    I know it is all too easy to critisise a retailer, and in some cases perhaps rather too quickly before the problem is sorted out - and in my case this I admit to doing.

    However in my case Messrs Hattons acted in a way I feel was ultimatly beyond critism and I would like to be able to let this be known to fellow users of RMWeb.

    Regards

     

     

    Unfortunately for those of us who have critised Hattons in the past on this forum, abuse can come quick and fast from trolls, hope you haven't had some of the nastyness I was subjected to. I'll never have anything to do with Hattons again, which I won't go into here.

     

    Haven't had a problem with Yodel, not used them much.  Hermes have been fine whenever I used them for sending things but don't like stuff being left on the door step. I avoid Royal Mail as they are not only a rip off and unreliable but are partners with atos, so never use them for parcels and send faxes or e-mails instead of posting letters!

  5. I started an "Evil Thomas" some time ago, bought one cheap with the teeth stripped on the gear set, probably a result of a youngster forcing it like a push-a-long, looked fairly new.

     

    For the preparation, I sprayed some oven cleaner on it which took the number off a treat and left the red bufferbeams fully untouched.  Can't remember if it was Mr Muscle or another one that the brand name escapes me but this has inspired me to have a go at finishing that (how many projects have we all started, eh?)

  6. Hi john. Pink appeared to be the norm from the late 1950s - there many photos in Modern Locomotives illustrated issues that show this and I can remember seeing locos in Doncaster works in the late 1960/ early 70s in this. Members of class 56 built there had a mid-green undercoat I recall. HTH.

     

    Thanks I thought it was pink then I saw the pic of the 56s in MLI (I think it was) and had the feeling the class 50s were green as well, too tired to go looking now.

     

    Eight more sleeps before Dr Who comes back. Is the emperor dalek nervous? :jester:

  7. Back to modelling, my Deltic is still in bits with only the underframe and bogies done and the body in white primer, the intention was to do it blue when I do the 9F but had a thought of doing it in workshop condition during the painting for something different.

     

    Anyone know what colour primer/undercoat BR used for their blue diesels?  What colour pictures I have in things like Modern Locomotives Illustrated seem to have different colours used, white and grey not being amongst them.

     

    Just don't mention Porterbrook purple. 9016 looked rather silly in purple (I probably did as well in my goth days as well).

    • Like 1
  8. You should have told your bank as well, then "the plebs at GBL" wouldn't have been able to get any more money out of your account.

    I believe there is some sort of guarantee that if after a cancellation more is taken it will be re-imbursed.

     

    Keith

     

    Was slow at getting off the mark with that one I must admit. If I want to cancel a magazine subscription, I normally do that immediately before telling the magazine so that I know they can't take another penny.

     

    I did get another unhelpful reply tonight from the same expletive deleted as the last time with the same previous lies as before.  I told the him to have a look at this forum to see how much rubbish they are sending out as the lying troll is claiming that only the odd one here and there has minor issues.  Yeah, right.

     

    Whilst we, as modellers can be fussy, imagine what it would be like (and how much it would cost them) if we all sent everything back that had faults instead of what we are doing by, effectively, fixing them and buying loads more as well.  One would have thought that a little dignity and respect would have been in order instead of the pathetic lies and excuses these somethingholes are coming out with.  Still no reply as to the Evening Star as in my earlier pictures and still no reply as to the incorrect models received.

     

    What is it with magazines that think they can provide deliberately poor customer service and treat the customer like dirt when we effectively pay their wages?  :banghead:

  9. Thanks to The Weathering Man for an extremely good review of the Castle, both the prototypes and in model form.  Let's hope at least one of the magazines offers him a paid job as a reviewer.  It would be a refreshing change from some of the reviews that add as negative points as "nothing of note" as to avoid upsetting the companies who make the stuff.

     

    Many thanks to Corbs who has offered to send me a replacement for the missing valve gear as he is motorising his 9F.  1970s blue 9F will be started soon - maybe I could add weight to it with all the tomatoes we lost in the storm, neither of us like chutney so have dozens of green tomatoes to try and think of something to do with.

     

     

    Uries 15 sums up GBL's customer service rather well.  It is probably a good job I can't use the telephone, my blood boils with incandescent rage at their e-mail responses so I'd be turning the air blue with them, probably even embarrass Roy "Chubby" Brown with what I would be coming out with!  There are lies, damned lies and statistics customer services!

     

    I wonder if we should give an appropriate award for their standard of customer service?  Am thinking of a used cat litter tray for them (sent to them without postage so they would have to pay extra to receive it, of course).

     

    Direct Debit Idemnities me thinks.  Having told the plebs at GBL to cancel my subscription, they took no notice of this and have noticed another payment taken from our bank account on Monday.  Since GBL customer service is so bad, I think that those of us who have complained to this company should send a summary of problems to our banks/building societies, highlighting the rotten behaviour of customer services and get their money back that way as there seems to be no way in hell that GBL customer services are going to treat us fairly, competently or with any degree of common decency.  Then again, GBL are effectively bootleggers, pinching someone else's design work.

  10. Sounds great! What about 'Blood 5', a play on Black 5 and the reddish colour? ;)

     

    Need to get my backside in gear and set up a spraybox again, I'm coming round to the idea that slapping some decent paint on these will improve them no end. Maybe I can mask up the blue bastard tomorrow morning before work....

     

    Maybe Bloody 5, going by the track record (no pun intended) of GBL supplying incomplete, badly assembled models and inept customer service to subscribers. Or could say to people it is a Black 5 but I should get a load of shares in Specsavers first to make a few bob.

     

    Is blue bastard a technical term then ;-)

     

    Being Irish, I am naturally pale blue especially when I was unloading wagons in the snow so it isn't a technical term :crazy:

  11. My GBL Jinty wasn't a good example and along with the missing bufferbeam (a bit of red paint on the front so was it dropped or something before packaging it?) and some odd marks on the body. Plastic flow lines was my first guess but the pattern dosen't seem right to me.

     

    post-23118-0-68805900-1407248944_thumb.jpg

  12. Thanks John! That's what this is about for me, fun and practice!

     

    Have you seen this chap is making a 9F into a 'might have been' BR Blue version?

    http://www.rmweb.co.uk/community/index.php?/topic/87351-1970s-9f/

     

    Just looked at it, thanks for the link. Aim to do one but would have to be a straight repaint (with copius amount of artistic licence or when we were doing photography at college, bulls***ing!)

     

    BR maroon Stanier 5MT is on the cards as well (can't really call it a Black 5, can't call it a Red 5 as they were Jubilees) so suggestions what to call it would be welcome - other than a Brown 5 as that would be rather naughty.

  13. Wonderful stuff. I sent a few suggestions to that Ficticious Liveries site some years ago and a quite a few were done, such as the Merseyrail 73s in Silver. I also suggested a 9F in blue but didn't like what I saw, large logo. Might not be able to do these fab cut and shuts like you have but it is enjoyable seeing something different as opposed to accurate down to the last rivet. Some fun.

    • Like 1
  14. You do seem to be having all the rotten luck, John. But then there's a lot of it being spread about, it seems.

     

    I know I'm not alone in receiving rubbish from this magazine - you should have seen some of the rubbish in my local Asda (I don't mean the Chosen By You range, either although said range of "food" would problably have the same degree of taste as a lump of badly painted plastic).

     

    If you can imagine an ice cream man with a bottle of raspberry sauce in one hand and a cornet in the other. hang on a minute, have I worked out who is actually making these models? No joke, the splatters on some GBL stuff I saw looks like the bufferbeams had paint just thrown at them without masking and so thick and heavy, would have been impossible to work with. Maybe what I thought was globs of glue over my Jinty's boiler was actually chopped nuts? I'm just gutted I didn't get a flake stuck in mine or some hundreds and thousands!

     

     

    One safety valve aside, I have two 9Fs that scrubbed up rather well (apart from the two photographed earlier by yours truly). I need to redo the smokebox door for the 28xx and weather it but at the end of the day, whilst we are choosing to detail, redecorate and convert, there isn't any excuse for a lot of the crap that we have been sent and I do wonder if subscribers are being sent some of the worst items in the hope that it would be too much effort to return them?

     

    Still no response from their customer service as to why I received another 28xx and another Black 5 instead of two 9Fs. I think for most people, one GBL 28xx is more than enough!

  15. Mine have also just turned up. No damage apart from a slight snap in both Castle tender upright handrails. A bit of over painting on the Jinty rear bufferbeam is the only significant finish issue apart from the expected silver wheels on the Castle.

     

    I feel that the Castle looks a bit out because of the moulded boiler handrails. Replacing them would probably make a significant difference. It's almost identical to the Castle that Hornby used for Hogwarts Castle. Tell tale signs are the inside cylinder block and the slot in the front bufferbeam. That version also doesn't have splasher beading.

     

    I'm quite pleased with them. I do however feel for John Martin who seems to of had quite a bit of bad luck with these.

     

    Regards Jason.

     

    Thanks, Jason. I'm not expecting perfection from these GBL things, I mean, virtually every model has had a chipped or missing buffer which seemed to be petty so didn't bother telling them, bent cab handrails,missing screws - you know the sort of thing.

     

    Here's the original Evening Star they sent a couple of months ago (sorry about the blured picture but you'll get the point). The smoke deflector was glued in like that so with my limited abilities, it had to go back to them as I couldn't budge it without the risk of damage, plenty of superglue I presume for the discolouration to happen, buckled wheels as well. Found the pictures on the SD card in amongst pictures of my wife's cakes, which made me feel pretty hungry!

     

     

    First through the unopened package, frosting on the tender frame...

     

    post-23118-0-60949800-1407163819_thumb.jpg

     

     

     

    Close up after taking out the package... [EDIT: blurred eyesight, it was taken THROUGH the package of course and yes, I did a preview before posting - doh!]

     

    post-23118-0-76577100-1407163831_thumb.jpg

     

     

     

    On the tender underside, we see a load of what looks like superglue and a buckled wheel/axle. Keeper plate wasn't fully secured either even though there was a ton of glue on it!

     

    post-23118-0-82947100-1407163843_thumb.jpg

     

     

     

    A not very well fitted smoke deflector (sorry about the blurred image). At least the one from the newsagent behind it wasn't too bad, the bit of black paint on the wheels and valve gear alone done wonders for the model, if they done that instead of all the silver, most of the models would have looked a damned sight better.

     

    post-23118-0-65377100-1407163853_thumb.jpg

     

     

    One day, I'll get something that isn't crap!!!! At least I cancelled my subscription to them. Today's was the last straw. Maybe I'm paranoid but after cancelling it after all the rubbish models (end even worse customer service) I can't help thinking that they deliberately sent me this bad example of a Castle (and were too mean to send an N Scale dust magnet!

  16. Woken up unexpectedly this morning by the arrival of the Castle.

    I've had a quick look and it's a weird model, hard at the moment (pre-coffee) to sort the strangeness of the model from the underlying quality. Photos follow soon.

     

    I was also unexpectedly woken this morning by the arrival of a Castle (and a Jinty). I'm not doing a full on review of the Castle but expecting disapointment I was, did not expect what I receieved. They say that a picture paints a thousand words, just three are required: for f***'s sake.

     

    post-23118-0-23212300-1407139065_thumb.jpg

     

    Here's an overall shot with some self-explanatory detail shots. No "free" unwanted dust magnets N guage model as promised, presumably that has gone the same way as customer service has...

     

    post-23118-0-68766600-1407139238_thumb.jpg

     

    post-23118-0-96180800-1407139295_thumb.jpg

     

    post-23118-0-95323400-1407139348_thumb.jpg

     

    Saving the "best" to last...

     

    post-23118-0-47993100-1407139399_thumb.jpg

  17. Hi All,

    Following the various comments on this thread about various problems with GBL models including examples of very poor 'customer service' I have this morning spoken to the subscription dept.

    The person to who I spoke has made a note of several questions posed and following speaking to his supervisor has promissed to forward the questions to the publisher.

    The questions to which comprehensive answers have been requested are as follows.

     

    (1)  Why are customers holding subscriptions not recieving copies either before or soon after the release in the shops.

     

    (2)  Why are models getting to shops that are clearly faulty with parts missing.

     

    (3)  ditto. for customers who have placed orders direct for models.

     

    (4)  What provision is there for the return of faulty models and where should such models be sent and what will the publisher do about customers costs for the return of such faulty models bearing in mind that a model with missing parts is 'not of merchantable quality and fit for purpose' as defined by Law.

     

    (5)  Why have some customers recieved very poor or near non existant 'customer service'

     

    (6)  Why are direct orders from customers taking an excesive time to fullfill and in some cases being supplied incorrectly.

     

    As above, the person has promissed to forward these questions to the publisher with the request that answers are supplied to me by email.

    I will of course keep everyone up to date with what, if any, response is forthcoming from the publisher.

    I think it will be interesting to see what the publisher has to say in answer to these questions - but to be honest i'm not going to hold my breath for an answer despite the fact that i've made it clear that I will see what interest Trading Standards might like to take as regards certain matters relating to the GBL range should no answer be forthcoming.

     

    Regards

     

    Many thanks for taking the effort to do this for us. Non of us are expecting perfection at these prices but many of the issues aren't even about the models! These days, saying [whoever] is sorry is just another way of telling someone to Foxtrot Oscar.

     

     

    Hi Darrel,

    Ref smokebox numbers.

    Can you PM your address and i'll have them in the post first thing Monday morning.

    Was delayed slightly in printing them as had to refill laser toner!.

    Regards

     

    I'll drop you a line shortly as I need to work out how many number transfers I will use of each in case I have to make do with what is left. A previous project saw a number of 4's and 7's being used and am about to use some more, got sidetracked as I found my previously mislaid Black 5s that I started - a quick one, did 44781 receive economy black and the yellow cabside stripe?

     

     

    Hi,

    Firstly, before I detail the situation as to the paints I need to make it clear that this is the official position taken by the railways and is quoted from extensive research I was involved in personally in the 1970's in an official capacity.

    LMS Maroon was the same colour as that of the Midland Railway, the paint being produced (much of it by Joseph Mason Ltd of Derby) to the former Midland Railway colour patterns - but see below.

    When the British Transport Commision decided in 1955 that British Railways should adopt a new maroon livery  the paint colour was matched once again to the old Midland Railway colour panels held at Derby Works. The 'new' maroon livery comenced application in 1956.

     

    It is therefore true to say that the colour used was the same for many years.

    However several other factors came into play such that the colour as percieved at the lineside DID appear different at various periods.

     

    Firstly lets deal with the names. 'Crimson' and 'Maroon' are to a great extent used interchangeably - especially in the railway livery field.

    'Crimson Lake' does not refer to anything other than 'Crimson' as a colour - the 'Lake' refering to the method of production.

    Another factor to keep in mind is that pigments used to produce this family of colours have always been very translucent - this lessened over the years which is very relevent to this discussion.

     

    Now to the percieved colours.

    The Midland Railway spent a lot of money and time on its livery application with the result that a combination of this, the nature of the pigment/paint of the period, the undercoating process and particularly the nature of and application of the varnish had a very marked effect on the depth and richness of the colour as percieved at the lineside.

    During LMS days a number of other factors came to bear.

    The painting process was reduced to save money, the pimentation of paint changed as paint chemistry improved and again the varnish changed.

    These factors together resulted in a clear difference being visible from the lineside despite the fact that the paint had been matched to the previous Midland patterns.

    Moving now to BR days and again the whole process is repeated as paint technology moved on and the desire to reduce costs of materials and labour continued.

    The BR maroon was again matched to the old panels but never looked the same as the Midland Railway application.

     

    Obviously once the colour was out in service we have to allow for weathering, wear and tear and above all else the differing colour perception of individuals.

    The model paint manufacturers produce several 'shades' of Midland Railway/LMS/BR maroon to allow us to capture the correct 'look' on our models for a given era.

    This is because we are neither using paint made from the old materials or in the old way or are we able to replicate the old multi coat painting processes such as that employed by the Midland Railway.

     

    The use by the National Railway Museum of the same colour for all three is both right and wrong - right because the colour of the basic paint remained very much the same through the years (although minor variations did creep in during all eras due to several factors) and yet wrong because to (say) use British Railways era paint on a Midland Railway liveried locomotive or coach will not quite give the correct 'look' to the finished paint. This is of course understandable in that as stated above its simply not possible in most cases to now produce paint to old 'recipes'. Although a close copy of the old application process is still possible the differences in materials will make just that little difference to the final result.

    However the above said it is perfectly acceptable in the context of what the museum must do and indeed is the best that will be acheived this long after the old paints and processes passed into history.

    I hope that the above might be of some interest to some of you.

     

    Regards

     

    I know what you mean about colour perception. When I was a kid, when travelling to Liverpool on the train, we had to get off at James Street when they were doing the Loop Line, the buses were mostly dark green "over there". Preserved examples look much, much lighter in the same way there is a massive difference between the darker green used under Maunsell than the lighter one used by Bullied. One of the reasons mentioned was that buildings back in the early/mid 70s were filthy and made everything look dark, before everything was sandblasted which reflected more light around everything. Years spent printing colour photographs made me even more aware of colour perception.

     

    Should the cab on the Midland Railway compound be a different shade to the body? Hornby's 1980s rendition had it as a vastly different shade whereas Bachmann's had it the same shade as the body. As Hornby didn't produce the MR Compound with a choice of numbers on a seperate sheet, which one got it right I wonder?

  18. John, are you dealing with them via email? I found them to be very quick at replying and helpful.

     

    I am dealing with them by e-mail. At first they seemed on the ball and as you say, pretty quick however I think they must have reduced the amount of staff allocated to deal with GBL matters, from what I gather, many bit parts have a sudden drop in custom after the first few issues and so to reduce costs, they probably did away with staff. It's not as if I can pick up a telephone anymore and sort it out that way.

     

    Unfortunately, deliberately poor customer service is a business model these days. The company my wife works for provides customer service for insurance/assurance companies. Their company has picked up many contracts due to the dissatisfaction with the customer service previously provided by Capita (aka 'Crapita' in certain parts of the media) so when it was annouced that Capita picked up some of atos work, the dread, fear and loathing of that company truely made me sick.

     

    You seem to have been pretty fortunate with your dealings with them - which I hope comes as a great relief as it has been commented on by others that the customer service is not to to expectations one would reasonably expect. One does not expect rudeness and 'replies' regarding a merger/takeover of an insurance business when dealing with an issue surrounding a toy train! Kinda feel sorry for the people involved in the insurance companies involved if the same dim-witted individual is dealing with something probably considerably more complex than "I haven't received my parcel yet" or "my parcel is damaged/faulty item supplied". Then again, the dim-witted one probably stuggles with replies as it must be hard to type an e-mail when said individual probably thinks that shoes go on one's hands and not on one's feet...

  19. Worth adding that a GBL model's body makes life simpler than the Bachmann original, if the source of a cheap mechanism to power it is a split chassis model. The Bach K3 has a cast metal footplate for weight, and would require very careful insulation to prevent it shorting out the split chassis halves. Whereas there are no such problems with the all plastic GBL body.

     

    That used to be the training (seriously, it was what people expected of doctors in the past, 100% confidence in their godlike powers), but was phased out in the 1970s, replaced by a more reasonable approach. But the last of the 'old guard' are still working, and I can promise you that this attitude is visited on all indiscriminately.

     

    And even the more reasonable approach that has replaced it fails to cope well with folks suffering conditions like short term memory loss, such as Alzheimer syndrome. The current crop of medics are so pumped full of patient confidentiality, that if someone with short term memory loss asks for a private consultation they get it. Leaving the poor carer (who is responsible for the patient's welfare!) with no more clue than the patient what was said in the consultation! You have to treat this as unintended comedy, otherwise you would tear your hair out.

     

    Patient confidentiality is only used when it suits them or to evade dealing with complaints of malpractice. After objecting to a student being present at a private consultation (after telling them in advance that no students should be present or allowed near my medical records, I was abused by a vile, indian doctor. I am sick of the NHS.

     

    Anyway, back to GBL stuff (but something that sickened me all the same)...

     

    As we have seen, customer service from the magazine company is utter crap. I ordered two 9Fs from them, one was sent which my wife collected this morning. Cylinders and valve gear missing as will be seen from the picture (the model above is also a GBL one which I repainted the wheels and valve gear, otherwise unaltered.  Let's see what these useless trolls at customer service do about this..

    post-23118-0-44438800-1406826932_thumb.jpg

  20. Or you can just read the NRM advert in Model Rail and see the answer right now!

     

     

    Well said. Why spoil Locomotion's big moment?

     

    MR 'broke' Hornby's Christmas embargo a few years back which did spoil the (then) Christmas fun although it could have been due to the chaotic Christmas post, think the mags were sent out earlier than usual to subscribers. Don't know if this happened with other mags as I only subscribed to the one mag at the time.

     

    Was thinking of giving a clue that it may come in a box but you didn't hear that from me.

  21. A few posts ago I said that the situation being suffered by subscription holders seemed to indicate a less than efficient organisation.

    Cannot help but add that Dick's letter from the publisher seems very much to confirm that view.

    Regards

     

    It's when customer services lie about something that really get's my back up, that and preformatted text replies which have little, if anything, to do with what was enquired about in the first place. Is this why they don't put full (or real) names on enquires, to make it hard to complain about? I had to insist that one of the magazine customer service people have no involvement as she was so bad at her job, sending me details of someone else's enquires about insurance mergers. :punish: One just waffled on without addressing the issue and can't even spell his name properly :banghead:

     

    Q: How hard is it to reply to "I haven't received my parcel yet. When am I likely to receive it?" :banghead:

     

    My wife was considering a subscription to the same company's Great Bakes" but changed her mind after seeing the utter crap that flowed from customer services and the irregular and very late delivery of GBL. Back to normality although I do like looking at these silly little emoticon things!

     

     

     

    The list of models in the magazine contains the following still to come:-

     

    GWR 'King', LSWR 'T9', HST Power Car, 'Rocket', GWR Castle (next), BR 4MT 2-6-4T, SR 'N', 'Western', LMS Princess. (not the Trix Twin* or Tri-ang ones I trust!) and LNER J39.

     

     

    ----------

     Thanks, Il Grifone,

    Apart from the Compound, we must not forget the V2 still mentioned on the back of the card sheet!

     

    Or do we assume that might not happen?

     

    Will we see a Lima King or Hornby 1978 version without the boiler being undercut? Never seen a Lima King in the flesh, so to speak. Margate HST and Western (easier to come by than Lima perhaps), 80s Princess is my reckoning.

     

    Have a Hornby Western from Childhood days that I rebuilt from bits. Don't want another one, it was not one of Margate's finest diesels although the Class 25 was rather good and looks more like one than Bachmann's, not refereing to the finer detail and printing but Hornby capture the look better. With a few brands having a go at it over the years and only recently Dapol seem to have got it right (must be made by someone else then!!!)

     

    Hi,

    Re 'Jinty' quality : different factory and assembly team, same as first two and Schools I reckon.

    Prepare for a rough pull up when a 'Castle's' on the front!. 

    Regards.

     

    A big steaming pile of Deltic quality then. As I mentioned earlier, the Castle just doesn't look right at all, obviously not expecting perfection. It's just a pity the way things panned out that Jinty wasn't my final subscription model. Maybe I'll look to Barry for inspiration.

  22. May even pretend that when the 71s were withdrawn they were sent up north like the 73/0s were and pressed into departmental service (well, I'll run what I like!)

     

    As two blue FYE versions are listed, is one going to be weathered or is this planned for later on?

  23.  

    Colours of wagons is another difficulty, as most photo's I have are in black and white. I have seen a colour slide of the hoppers, which were powder blue, similar to the Mainline ones, with lettering in yellow, I am not aware of two sizes, there was only one as far as I know, I think it's an 8 ton, again I can't check all my stuff as I'm away at the moment, but I do know I have a builders black and white photo of one as it left the works.

     

    I have not ever seen any evidence of yellow bodies on the hoppers, early wooden coal wagons were blue with yellow lettering. As you note the vans were bauxite. 

     

    It was the ex-works picture I saw, may be the same one you mentioned. With the Dapol one being yellow with blue lettering, did whoever get the colours for body and print mixed up? Wouldn't surprise me.

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