Hello,
I paid my deposit for the APT using my Lloyds Visa Debit card, which I had written off long ago.
But last night I spent about an hour on the Lloyds Bank contact us messenger service via the banking app, and they have come to the conclusion that I can now dispute the payment.
I'm not getting my hope up, but if you don't ask...
They said:
The last things I need to advise you of, with regard to this dispute, are:
Disputes email - DebitCardDisputes@lloydsbanking.com (where you will send evidence)
You disputes ref - X-XXXXXXX
You have 14 days to submit the evidence to us.
It takes us 5 working days to review evidence once it is received.
If further information is required, we'll be in touch
Following the investigation, if we are able to pay a refund it will be paid directly into your account
Ensure you add the above disputes reference to the "subject line" of any email you send us.
EVIDENCE NEEDED:
covering letter detailing the circumstances of the purchase and the reason for the dispute
AND
Copies of any documentation that evidence their contact with the retailer, including any invoices.
AND
An email from the retailer
OR
A screenshot from the retailer's website
OR
Details from the Insolvency service.