Hi,
I've just found this thread
I have only used Rails once, but never again. I was out looking to buy the Bachmann Class 150 Dynamis set. Living here in Australia, its all about postage costs, so I requested postage quotes from a few retailers, and in the case of Rails, I put in an order through their website, as it states during the check out procedure: "We want to give you the best value for money for your postage so we will hold your order and contact you with the best price.". Well a few days passed, and then I noticed they had taken some money from my account, so asked them what was going on. They replied saying my order would be with me shortly. They had gone ahead with the order, using a courier service which cost £53.14 just for the shipping. I was, and still am very unhappy with them. All they said was that they were 'not sure what went wrong'
They will never get the chance to do that again with me!
Jon