gary20

Thanks Oliver If we paid a deposit, should we pay the outstanding now or wait for the email. Many thanks Gary

A very similar experience Chev32. I'm in Canada, I ordered a C1 in LNER livery, paid deposit and then balance some time back. I raised the question in this forum about receiving and email notification that that the Order had been posted. I was advised no email, but that I would receive an update and tracking number if I inboxed my details. No response. I contacted Locomotion directly by their website to enquire if it had been posted and for any tracking info. No response. I will phone them tomorrow to see what they can advise. Gary

Thanks Sandra Your customer service is second to none. I have inboxed my details and look forward to receiving the tracking information once posted. Thanks again for all that you do Gary

Thank you Sandra Will you be forwarding email notifications once these are sent out. I'm abroad and its always a long wait awaiting the post, just the peace of mind from an email advising its been sent would help. Best wishes Gary