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TheTurfBurner

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Posts posted by TheTurfBurner

  1. Aware of all the adverse comments, and seriously not expecting to get anything, I ordered two plates from Modelmaster on 29 July. Received e-mail notification of dispatch on 3 September and the plates arrived in the post today.

     

    For those who have been waiting, all may not yet be lost.

    • Like 2
  2. Had a 'phone call from the owner to Kytes Lights to advise the premises have been flooded and it could be two months before he is up and running again.

     

    The web site has yet to be updated but, for the present, he is unable to fulfill or take orders.

     

    A sad things and obviously he has my sympathy (and support in the future).

    • Friendly/supportive 3
  3. 6 hours ago, melmerby said:

    I take it the current signals still work using a momentary push switch to change position?

    I think I'm a little further on. Electrofrog points with a main line through a station and a loop. If the main is isolated at both ends, the signals go crazy - but if only isolated at one end, they are fine. 

     

    No idea yet of the cause as the signals and track are not connected in any way. But at least I have a "work around". 

  4. 3 hours ago, melmerby said:

    I take it the current signals still work using a momentary push switch to change position?

    It's the junction and bracket signals that are the problem, and I'm just using the Dapol supplied switch. 

  5. On 11/05/2021 at 20:27, jhb171achil said:

    On a related note, I wonder if any illustrations exist of the original Lisburn station in Ulster Railway days? Probably something like that at Moira?

    There is/was a painting of Lisburn station in UR days in the Ulster Folk & Transport Museum, transport gallery. If I recall correctly, it shows a single storey Italianate structure on both up and island platforms, although I recall there was some doubt as to the painting’s accuracy.

    • Like 1
    • Informative/Useful 1
  6. My 4mm Dapol GWR signals have developed a life of their own. Installed only a couple of weeks ago, they move “ON” and “OFF” without input from me. I suspect electrical interference, but have no clue where from or how to overcome.

    It’s a simple DC layout with the signals running off a 12v DC transformer which is separate to the transformers operating points and track.

    Any thoughts?

  7. 15 hours ago, Lambeg Man said:

    Hi Jon,

     

    I attach a copy of a map that I have no memory of where it came from or what the date of it is. You will see that the turntable seen in pat141's map is now a capstan turntable at the rear of the goods shed. The actual engine turntable is shown but not the crossovers to the east of the bridge. Also shown as I now see is the pathway through the smaller arch and the 'Lodge House' at the entrance to Wallace Park.

     

    image.png.be9f0205e06372517ea373e39647dde5.png

     

     

     

    A couple of points - first, the cabin is on the up side. I think it moved circa 1914, which helps to date the map to late 19th/early 20th Century. Also, there is no sign of the stables which backed on to Antrim Road/Antrim Street (I think the railway bridge is the boundary between Street and Road). Excepting the wagon turntable at the back of the goods store and the turntable at far right (which must have been for turning locos off the Gt Vic Street locals - later used for turning the Banbridge railbus), this basic layout was essentially unchanged until the NIR era. One more thing, the line to the south of the goods store must have been later extended as the "third road", which was used for wagon storage long before it was extended again to Knockmore Junction in the early 1970s. Other than the above, this is the layout as I remember it from the early 1970s. 

     

    • Informative/Useful 2
  8. 14 hours ago, Joseph_Pestell said:

    As to Paul Dunne (CooperCraft), I don't think that he lacks ability. He is failing currently because he is not coping with the stress.

     

    This has nothing to do with "stress" - Dunn is a crook who takes customer's money and gives nothing in return. Neither the products ordered nor a refund will ever be seen. 

     

    If you look back in the pinned and now closed CooperCraft thread, you will see he has simply ignored all actions I have taken against him. He also knows how to "play the game", having refused entry to the Somerset Bailiffs and simply lied when contacted by the Consumer Affairs Editor of The Daily Telegraph.

     

    If there is anybody out there who still thinks Dunn has simply fallen on hard times, read this: https://www.trustpilot.com/review/www.cooper-craft.co.uk

     

    And please add to the Trust Pilot comments if you have been defrauded by this person.

     

    I am logging off and will make no further comment on this thread.

  9. Does anyone know if Coopercraft is still in business/  The reason that I ask is that my wife placed an order with them well before Christmas (my Christmas present) and the payment was cleared.  However the kit never arrived and when she emauiled them there was no response.  So, has anyone had contact with them lately?  Are they still around?

     

    All the best,

    Ken

     

     

    Sorry to hear of your problems with Cooper-Craft.

    I had not intended to post on this subject again. However, as I have been trying unsuccessfully for the last three years to put Cooper-Craft out of its misery, I feel my failure is partly responsible for your loss. So, rather than you wade through 90+ pages of mostly irrelevant posts in the locked Cooper-Craft thread, this – with the benefit of hindsight – is how I would tackle Dunn now.

    1.       There is generally a 90-day limit on making a claim on your debit/credit card provider or PayPal. Also, the Consumer Credit Act only gives protection if the amount is over £100. You are beyond the time limit, and I don’t know how much you are owed, but contacting your card provider (or PayPal) may still be worthwhile. If you have been a long-standing customer of your card provider, they may make a goodwill gesture (it will only be a small fraction of the profit they have made on you in the past). In any event, it adds to Dunn’s bad credit record.

    2.       The only tactic which seems to work with Dunn is constant telephone harassment. ‘Phone him – ‘phone him NOW – and refuse to hang up until he confirms a full refund has been made. Do not accept weekly or monthly instalment – nothing will be received. And if there is no money in your account within two days, ‘phone him again. And again. And again – until he finally cracks, or no longer answers your calls. Try the old “nasty debt collector” tactic of telephoning at 1am – it is generally assumed to be bad news at that time of night and will probably be answered. I was never able to get through, but you may be luckier.

    3.       Make a report on Trust Pilot: https://www.trustpilot.com/review/www.cooper-craft.co.uk It’s just possible others searching the web for Cooper-Craft will see these reports before they buy from the site.

    4.       Report him to Trading Standards through the Consumer Advice Bureau web site: https://ssl.datamotion.com/form.aspx?co=3438&frm=general&to=flare.fromforms You will hear nothing directly from Trading Standards, but after three months make a Freedom of Information Request to Devon Somerset and Torbay Trading Standards, County Hall, Topsham Road, Exeter EX2 4QD. I’m currently awaiting their response.

    5.       Consider paying £25 to get a Small Claims Court Judgement against Dunn – search on-line for the procedure. DO NOT pay the additional to “send the bailiffs in” as Dunn will refuse them entry and there is nothing more the bailiffs can do. If you do obtain a Judgement, the advantage is – if Dunn falls under a bus – Judgement creditors have to be paid before Probate can be issued. You may get paid – eventually. Also, Judgements listed against Dunn make it impossible for him to obtain credit – so, if he wants to buy a car, or even a washing machine, on HP – he can’t!

    6.       And lastly – search on line for “no win – no fee” Debt Collectors. They do not have to be based in Somerset as most of what they do will be over the telephone, but they are the collectors of last resort. If their pressure can’t get money out of Dunn, nobody will.

    Sadly, you have fallen into the hands of a crook and as I have discovered, consumer protection is weighted in favour of the rogue and against the consumer.

    Best of luck. The moderators should now lock this thread.

    • Like 1
  10. I asked RMWeb to reopen to Cooper-Craft thread so I could post an update, and this will be my last update as there is nothing more to say.


    Needless to say, despite his promise to Ms Gorst-Williams, I have received not a penny from Dunn. Nor has he made any effort to contact me although, as I agreed with Ms Gorst-Williams, I am willing to vary the terms of repayment if it would help his financial situation. However, if Dunn will not contact me, I can only assume he is not a man of his word and take what action I can for recovery.


    Ms Gorst-Williams has been advised of the situation.


    I wrote to the Financial Ombudsman about WorldPay and their inaction in closing Dunn’s WorldPay account, although he is clearly in breach of WorldPay’s Terms & Conditions. The Financial Ombudsman replied that, as I am not a WorldPay customer, they cannot take any action. Once again, an official body established to protect consumer rights proves utterly worthless in the face of a rogue.


    On another RMWeb thread, I discovered Scalefour had a link from their site to the Cooper-Craft web site. I contacted Scalefour and they kindly agreed to remove this link – which they have done. My thanks to Scalefour for that.


    However, I saw from the Scalefour site that Cooper-Craft was attending Scalefour North in Wakefield on 14-15 April. Accordingly, I advised Scalefour North I was instructing the Somerset Bailiffs to ask their colleagues in Wakefield to attend the Scalefour North event and demand my money from Dunn. I see the Cooper-Craft name has now been struck through on the Scalefour North site. One very tiny victory and the Bailiffs have been advised.


    As has been clear for some time, Dunn is utterly untrustworthy. The only step left to me is the employment of a debt collection agency. I WILL get something back from this man. Although much less than I am owed. A web search has found an agency who act on a “no win – no fee” basis, so they have an incentive to “pester” Dunn until something is paid.


    However, before that, I am writing to the Editor of his local newspaper – the Somerset County Gazette – and will tell him my sorry tale. The people of Somerset probably already know all about Dunn, but having a reporter camped on his doorstep will hardly be good for business.


    At no time have I sought to put Dunn out of business. But his failure to do the right thing by his customers together with a broken promise to Ms Gorst-Williams gives me little option but to seriously hurt his ability to trade. He has no one to blame but himself.


    Please do not respond to this post as I am signing out of RMWeb after I have posted this message and will not see your reply.


    Best regards and thanks for your past support.

    • Like 4
  11. Andy has opened this thread for one post only so I can give an update.


    I contacted Citizens Advice on 30 January asking if they could obtain an update from Trading Standards regarding what action, if any, Trading Standards had taken against Dunn. Citizens Advice replied they were unable to give any information due to Trading Standards “protocols” and if I wanted to know what was happening, I had to make a Freedom of Information application to Somerset Council. As I found this utterly bizarre, I decided to ask Jessica Gorst-Williams, My Money Editor of The Daily Telegraph to use her influence to have Cooper-Craft’s WordPay facility withdrawn, and/or have the web site shut down.


    I had a telephone call from Ms Gorst-Williams this evening. She contacted Dunn by telephone and he has agreed to repay me at the sum of £10 per week. Ms Gorst-Williams commented she found Dunn to be very unsophisticated. He also seemed utterly unaware of his situation (despite my ‘phone calls, e-mails, letters and Court papers) and has his head firmly buried in the sand.


    It appears he has virtually no assets and is solely dependent on income from Cooper-Craft.


    It remains to be seen if I will receive anything. However, it is clear that the chances for full recovery are very slim – as are the chances for anybody else receiving anything from this man. Also, there would appear to be no prospect for Cooper-Craft getting back to business, and probably no chance of its assets (such as they are) being sold to anybody interested in reviving the brand.


    Ms Gorst-Williams did not contact WorldPay or Sinclaire Knight (his web site provider), so the web site remains up and can still take money. However, from what I have been told by Ms Gorst-Williams, it is doubtful Dunn knows how to close his WorldPay account or kill his web site. Hopefully, the comments on RM Web and Trust Pilot will prevent others parting with money they will probably never see again.


  12. Before I close down for the holidays and return to snoozing in front of the fire, there are some points I want to clarify which have become lost in the fog of the last 50 odd pages.

    I can accept that Dunn may not have received some or all of my e-mails from 9 April 2015. I can also accept he may not have received my pro forma “Letter before a Small Claims Court claim” dated 9 April 2017. However, I find it difficult to accept he did not receive Notice of Claim sent to him by the Small Claims Court on 23 May 2017. The Court gave Dunn until 11 June to reply – he did not do so and accordingly Judgement was entered on 5 July 2017.

    Believe it or not, I am a reasonable person(!) I wrote again to Dunn on 31 August 2017 giving him a final opportunity to pay the amount owed – plus legal costs to date – by 18 September. I specifically said I “have no desire to damage your business”, but made it clear I would proceed to enforcement if I did not hear from him by 18 September.

    Dunn did not reply. Accordingly, a “Request for Warrant of Control” was issued on 2 October 2017 and Dunn was visited by the Bailiffs on two occasions during October. On both occasions, he refused the Bailiffs access to his premises. Also, as the Bailiff informed me in our telephone conversation on Friday last, Dunn “refused to pay” (the Bailiff’s words, not mine). Dunn did not say “I have no money and can’t pay”. He did not say “my machines are broken, but I’ll sort this as soon as I can”. He, in the words of the Bailiff “refused to pay”.

    The matter is now with Trading Standards and Action Fraud. I doubt anything will happen soon, but you will be kept informed.

    As for Dunn attending shows in 2018, I am not going to drive for 5 hours to confront him, get nothing and then drive 5 hours home. I am also very aware, as Dunn clearly knows how to play the Court system, he could easily organise the appearance of a “confrontation” at a show which would probably have me ejected under police escort. Far better to leave these matters to the professionals. Should I become aware he is going to a show, I’ll contact the Somerset Bailiff and ask if his colleagues in the show’s area could call on Dunn’s stand. They know the law, have proper Court identification and are much better placed to effect a successful outcome.

    • Like 14
  13. Like you the amount I've lost is not large, but I've phoned and e-mailed without any answer that's what get's me it's almost as if he's just having a laugh

    Please - report Dunn to Trading Standards using: https://ssl.datamotion.com/form.aspx?co=3438&frm=general&to=flare.fromforms

     

    And also TrustPilot at :https://www.trustpilot.com/review/www.cooper-craft.co.uk

     

    It will only take a few minutes - perhaps while the turkey is cooking - but the more complaints to Trading Standards, the better the chances they will take action to close this rogue trader down. 

  14. Nothing currently available covering the 1970s, but https://www.amazon.co.uk/CIE-IR-Changing-Irelands-Railways/dp/0711034761/ref=sr_1_1?s=books&ie=UTF8&qid=1514057990&sr=1-1&keywords=from+cie+to+IR is a good starting point. Presently out of print, but available "used". There is also Michael McMahon's "Irish Railway Rambler", also out-of-print, but available "used": https://www.amazon.co.uk/Irish-Railway-Rambler-Photographs-Michael/dp/1780730756/ref=sr_1_1?s=books&ie=UTF8&qid=1514059284&sr=1-1&keywords=irish+railway+rambler It's more 1980s, so may be a little out of your period.

     

    Or (shameless plug) you can go to : https://www.geograph.org.uk/profile/61944 and click on "Railways". When you find the Irish, most are grouped under a "Shared Description". Click on that and it brings up all the shots under that Shared Description, irrespective of the photographer. It's hard to describe how the site works, but you will soon get the hang of it.

     

    Also, browse the Irish transport section in Martin Bott's site: http://clweb02.chrislands.com/clshops/StoreNumber_4849/?page=shop/browse&category_id=9 It's mostly steam, but may have something of interest.

  15. Brief update. Had an e-mail from Action Fraud late yesterday afternoon which basically says “we are very busy at the moment, but will let you know what action we are taking (if any) as soon as possible”.


    Unless there are development with World Pay, that is probably it until the New Year. So, I wish all who have supported me over the past year or so (and even those who think I am a wealthy, heartless j**k) a very Merry Christmas and a Happy 2018.

    • Like 4
  16.  

    Perhaps if a few of us reading this thread placed orders with deposits with Bill, then (having received goods) neglected to pay the invoice?

     

    An action which I would NOT condone. 

     

    This is about an alleged "rogue trader" who takes money via his web site and gives NOTHING in return. He accordingly makes life difficult for the 99% of honest small traders in this hobby, who we should continue to support.

     

    Legal avenues have yet to be exhausted. As this is not Facebook, I decline to debate the whys and wherefores of my actions - but will keep you advised of developments. 

    • Like 11
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