Sig-naTrak Tony

Hi Nick, Thanks for your enquiry and I'm sorry to hear your power supply has developed a fault. If you could please package and send the power supply and cables (including the mains lead with plug) back to Fraser we can investigate this and if required replace the power supply under warranty. There is no need to include the ACE-2 unit itself or other components unless it is also faulty. Please include a copy of your proof of purchase if purchased from a retailer, a copy of the serial number (written on the bottom of the ace itself) and purchase date/order number (if purchased from Sig-naTrak directly), a description of the fault, and your name, address and contact details to Sig-naTrak by GFB Designs 13 Hooper Close Dunswell Hull HU6 9FG I hope this helps resolve your issue, but if not please do get back in touch on here or by emailing info@signatrak.co.uk and Fraser or I will do our best to assist you further. Regards Tony

Sam, it was your comment about how trade works quoting a 6 year old post that was the point I was making. Ron is fully aware of how trade works, as are many other members of the forum, and a discussion about Gaugemaster's trade tactics on a forum thread about a manufacturers product that isn't sold by Gaugemaster isn't constructive; especially 6 years later. Regards, Tony

Im also sure that's also a 6 year old post thats been pulled from way back.

I am not actively stalking the thread, but I am still here 'on behalf of' Fraser and Sig-naTrak. I don't have a day-to-day involvement with the business any more due to my day job, but I am still around to give support and advice, and also act as a go-between to Fraser who isn't active on here. How can I help?

Thanks Barnaby, Due to the uncertainty in the aviation world, Fraser has had lots of full-time-work related issues in the last 12-18 months including a prolonged period of retraining for a new airline and aircraft, and moving from Stockport to London after the demise of his previous employer. With the current 'climate' he has now been able to commit time to Sig-naTrak development during the current lockdown situation and while development is continuing on multiple products, the ACE firmware is very high on the priority list as a development we have been talking about for quite some time now. Sorry I can't give a realistic date, but the noise they make as they fly past has been as frustrating to us as it has undoubtedly been for you guys. Regards, T

It was Fraser who spoke to you today, but I'm glad we have been able to get it sorted and I'll pass on your thanks and regards.

Hi Zoro, If you could drop us an email at info@signatrak.co.uk I would like to investigate this further with you. Regards, Tony

Good evening all. There are no actual shortages or ACE-2's, DRIVER handsets, or the primary CML Range (DAC20/SIGM20/DTM30). The manufacturing reduction has been caused by Fraser's day job moving at short notice following the demise of the airline he worked for earlier in the year. Fraser has now working for another airline but has had to completely re-certify for a new aircraft whilst temporarily relocating to another part of the country. Thisnis the reason for the delays in manufacturing and shipping (because he is busy training). We are still maintaining stocks at our authorised resellers, and will be at TINGS next weekend. Orders placed on our website are taking about 10 days at the moment, but we have had to be conservative with our shipping schedule during this time. I hope this helps clarify a few points. Regards,Tony

I must stress that I was pointing towards the ECoS for the integrated touch screen and custom moulded case and so on that was being discussed. "Associated Costs" was directly aimed at the other side of the tablet ... so connection to your layout, software and so on (such as the £120 for the PiSprog option and the setting up of it). I feel that I am being put on the defensive about the ACE at the moment. While I am sure that is not the intention, I think it's time to say unequivocally that the form factor of the ACE is not likely to change in the foreseeable future. An expensive case moulding or flush iPad style screens are not really an option with the small volumes that we are producing. Those touch screens are designed to use a mated touch panel and display, which we are not doing with a 4 inch display and 7 inch touch panel. While the look of the ACE may not be ideal, it was a matter of finding a suitable case that could hold all the components, including the ports on the back in the most user-friendly manner. The case we use has an angled top for better viewing, all the others we looked at were "oblong" in shape and gave poor visibility of the screen with reflections from lights, and having to lean over to see the screen. The DRIVER handset does not suit everybody, and we accept that. We knew this when it was built, but at the same time they are working well for lots of people. We have always said that we will continue to develop the ACE, and we are continuing to do so - albeit slowly of late and this has also been explained in previous posts. This will include the following interfaces that we are in the process of developing at the moment ... LocoNet interface Will allow you to plug in the Digitrax (and compatible) throttle handsets including the Zepher and DT40x series to the ACE. Will allow you to plug the ACE into an existing LocoNet cabled layout and use Digitrax UPx series panels with IR and use the wireless handsets to control the ACE Will allow you to use the ACE on an existing Digitrax Command Station as a throttle ExpressNet interfaceWill allow you to plug compatible XpressNet throttles into the ACE. Radio Control interface This module will allow you to use radio fitted "DRIVER" handsets with the ACE without the need to be connected to the ace with physical wires. We also hope to develop an enhanced throttle for use with the Radio interface that will also allow you to change loco and throw points and accessories. Enhanced USB Interface ProtocolThis will allow users to connect to the PC and use the ACE through JMRI/RR&C/RocRail and possibly also the Hornby Railmaster and Bachmann Dynamis software. Once we have the USB interface working, you would be able to use the iPad and Android WiThrottle/EngineDriver software with the ACE. As you can imagine, we are a very small team and operating as a part-time "hobby" business at the moment. If we were able to leave our day jobs behind and concentrate on this full time we would, but unfortunately mortgages, rent, and general life means that we are unable to do so.

JDW, It was nice to talk with you over the weekend and am pleased your initial experience with the ACE have been positive. Variable-speed key auto repeat is on the wish list for V4 functionality, as is the communication interface API for USB and OPTIONS port IO control for PC control and the LocoNet and ExpressNet interfaces. This will also open up the ability to use more complicated throttle handsets.

The style of touch panel that is used on the ACE, which is a resistive rather than capacitive screen, must have a border as it has a 'dead zone' around the edge of the screen. I must also point out that tge ACE only has a 4 inch screen, the rest of the 7 inch touch panel being a static button section which was on all active screens anyway and reduced the cost of the screen. Unfortunately, a custom moulding with a nice bezel would (as previously stated) add a large tooling and moulding cost for the volume we anticipate producing and as the screen we use is not compatible with a flat panel capacitive iPad/Tablet style screen. If you are after an iPad style controller, I would have to suggest that an iPad or Android tablet (with its associated costs) plus some form of interface for it via WiFi or Bluetooth to your layout would suite your needs better than the ACE. Have you considered the ESU ECoS controller?

Hi Guys, sorry for the delay in getting back to you all with these questions, but I hope the following will answer them all as best I can. The last year has been a learning curve for Fraser and I. Fraser has been manufacturing the ACE in-house and this has taken its toll on the development of further products and enhancements to the ACE itself. The new "ACE-2" unit that was mentioned is being sub-contract manufactured (still in the UK though) and, the cost of this outsourced manufacturing was going to always add increase the price of the ACE. To try and absorb this, we have incorporated the USB module on-board which reduced the cost of producing a second board, and made the price of the ACE+USB and ACE2 comparable in terms of functionality and cost. Also, the cost of individual components have increased exponentially in the last two years since we purchased the components to make the first batches of the ACE. There has been a delay due to the sourcing of display modules, and finding a suitable manufacturer in the UK. Yes on both counts here. We are intending to develop the LocoNet add-on to allow for the use of the CML boards, and also more enhanced throttles to allow for point control and switching to control another loco without returning to the ACE panel first (such as the DT40x type handset). The benefit of this will be that the ACE will also then work as a Throttle which it should be possible to plug into a DCS150 type command station unit to get the touchscreen interface. There was no mention of the ACE-2 as it was to be announced in March, but as the "March edition" of most mags are released in Feb, this has caught us out. There are currently no firmware updates planned for the initial release of the ACE-2, and the only change from a user point of view will be the built in USB port. There will be firmware updates to v4 when we release the LocoNet interface. Regarding the cost, we are now selling it through a number of retailers who obviously must also make a profit and the new RRP also takes account of this, with us making a loss on the units sold by retailers as the original price was based on GFB Designs (Sig-naTrak) selling them directly. The USB Interface is initially only for firmware updates, but we are working to allow it to be operated using PC control in the future. This has been delayed as we are a part time business and development has taken a back-burner while we have attempted to keep up with demand for the ACE, as well as our other Sig-naTrak products and the learning curve required to support and manufacture the CML control boards as well. Now that the ACE has been sub-contracted, we are able to concentrate on the other options and expansions we hope to release for the ACE and also to update some of the CML products to be a little more user-friendly and compatible. While I won't agree or disagree with the "Fisher Price"/"V-Tech" comments about the design of the case for the ACE and DRIVER, I will make the following points ... * the DRIVER handset is designed to be a basic handset with limited functionality which has been built "to a cost" to allow for cheap additional control, that is child friendly - allowing younger children to use the Driver without being given a £150-£200 control unit with glass and more fragile electronics components inside. The case for the DRIVER is designed to pop open upon impact rather than to break/smash open as part of the design of it. This means that (like the old nokia phones and Smart car concept) that the impact is taken by the separation of the case, rather than break the unit. * the case for the ACE is an off-the-shelf case which we have modified with a cut-out for a 7 inch screen and 4 inch display. We simply do not have the money to develop a custom moulded case for the ACE, with tooling costs in excess of £15,000 for a unit that we were uncertain of the success of. While we are now confident of the retailability of the ACE, to make back the £15k on the tooling (before the cost of the manufacture of the cases and minimum order quantity) would have included adding more to the price of the ACE. As the increase by £34 (but incorporating the USB) has already raised comments - despite it still being cheaper than many of the other controllers in this functionality range - how could we then justify making a custom moulded case and adding another £30 (based on 500 units sold) to the cost on top? What would make the ACE less "Fisher Price" like? What would make the DRIVER less "Fisher Price" like? What additional functions (other than Routes which we are working on) would you like to see from the ACE in v4? Regards, Tony

Hi Guys, Thanks as always for the feedback and praise. As always if anyone has any questions regarding the ACE, please feel free to ask here and I will do my best to answer them. If you don't wish to ask in public or you have something more random, Fraser and I are also available by email from the Sig-naTrak website (link in my footer).

As promised earlier in the week, we have today released the USB Interface Module for the ACE DCC Controller for pre-order from our shop. It will be available for collection from the Warley Exhibition at the NEC at the end of November, or for those not attending the exhibition, will be posted out on 1st December. The UBI2044 is used for updating the firmware on the ACE DCC Controller, and it is intended, also to be used for PC Control in the future. The latest version of the ACE Firmware (v3.20) will also be released at the same time, and this includes the following updates to the ACE software. 16 user assignable function sets, allowing locomotives to have individually named function buttons. This is especially useful for DCC Sound fitted locos. Faster response times to the touch panel and from DRIVER handsets to allow for easier DCC sound control. Factory Reset and Touch Screen Re-calibration functions. Emergency Stop software updates. Internal code structure changes in preparation for LocoNet® and PC control functions. The UBI2044 USB Interface Module is available to pre-order now from the Sig-naTrak website for only £30.00 Further Firmware updates will be made available from time-to-time to add functionality and for bug-fixes as required. https://www.signatrak.co.uk/products/ace-dcc-controller-accessories/ubi2044_usbmodule Notes: GFB Designs - trading as Sig-naTrak® are licenced developers of LocoNet® devices. LocoNet® is a registered trademark of Digitrax Inc.