Jonboy
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Not impressed with pressure sales technique in a certain high street electical store yesterday - left the goods at the till...
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Had something similar in Oak Furnitureland a while ago, a shame as we do like their stuff. Stood firm against the assistant who suddenly suggested the previously excellent product might well fall apart after a year.
Concluded these dreadful people are probably on commission for the guarantees they flog, one way for businesses to make back the margins they've had to reduce with our oversupplied retail sector.