Westhillwagonworks

Hi they do take a little force, as the coupling holders in the Dapol wagons are a bent metal wire and depend on how well they were crimped

Hi all and we hope everyone is keeping safe and well during these coming times. We do apologize as we don't always keep up-to date on RM Web, but have made the team all have access now to help customers on here too, but pop on when we can the team is always flat out working getting orders out and constantly developing new products with many more to come soon! if anyone does wish to contact us please do via telephone or ensure you have sent to the correct email: info@westhillwagonworks.co.uk @Model Railway Noob, Mike sorry for our late reply we saw your posts yesterday and had to research to confirm your orders with us and who you was, we have had to check to see what went on here. We did have a few issues with our web hosting provider due to quantity of traffic on our website during several times last year and also lead to us moving hosting provider after many failed promises that our email & web hosting would be reliable enough, this has since been resolved and was very frustrating for us as a company, we are sincerely sorry if anyone was affected by this! We promise all our customers we do upmost to reply to everyone as quick as possible, we receive many requests help and advice daily from customers, and we are more than willing to speak to anyone via telephone: 01623 759939. 9am-5pm mon-friday. We will happily contact you tomorrow @Model Railway Noob as we dont want anyone to feel unhappy or frustrated with their order. We did actually ship goods that were ordered (see Below), but just to inform you that your order was correct as shown in picture below we apologize if any confusion but 20 couplings is the same as 10 pairs as seen in the order below, 1 pair = 2. 1st item: 1 x Hunt Couplings ELITE - Standard Coupling - Couplings for NEM Sockets - OO Gauge - Coupling Pack Size: 20 Couplings (10 Pairs) (Pictured Left) 2nd Item: 1 x Hunt Couplings - Screw Coupling - 5 Pairs - OO Gauge (Pictured Right) 3rd Item: 1 x Hunt Couplings - Standard Coupling - 10 Pairs for NEM Sockets - OO Gauge (5 Pairs) (Pictured middle) These are from where we gave options to customers to either select 10 couplings (5 Pairs) or 20 couplings (10 Pairs). @Jaggzuk, those were the days of just myself ("Chris Bower") and Chris Hunt when we started, we have expanded quite abit as a company since our launch!, we now have our own unit, shop and demonstration layouts located in kirby in ashfield, nottinghamshire, and currently employ 4 staff members along with myself Chris Bower & Chris Hunt, too working on various new projects and customer orders, since the launch, we will be hosting a online live-stream in due course with company updates, all our customers do receive updates via email send-outs. As a company we will always warrant any products we produce and please contact us if we can help in anyway. We do our upmost to ensure each and every order goes out promptly we do suffer sometimes to the heal of royal mail as many have in these uncertain times please bear with them im sure they do have alot on as many of us are ordering online, and we will always offer anyone any advice or help with our products or guidance you can call us anytime one 01623 759939 or email us on info@westhillwagonworks.co.uk Keep safe everyone and happy modelling!

Hi just to let you know we do do specific couplings for those -https://westhillwagonworks.co.uk/couplings-new-c-2/hunt-couplings-original-oo-gauge-c-15/hunt-couplings-pullman-coaches-5-pairs-oo-gauge-p-46 Regards

Please checkout Robs video here on mk3 sliding doors couplings not centring may help:

New product Now available: https://westhillwagonworks.co.uk/lighting-kits-c-4/oo-gauge-6ft-fluorescent-batten-light-kits-to-scale-4-pack-p-72 We also have several new Hunt Couplings being released over coming weeks

Auto uncoupling? Something is on the way sshhh :-)

On it! :-)

Yes got your note all sorted :-)

Thank you :-) autocorrect mistake

if we are out of stock please check back in store when you can, more sets of all our couplings are added daily to our store as they are produced 7 days a week! Regards Chris Bower - West Hill Wagon Works

Hi @Afroal05 the powercar couplings are now available to be added or purchased seperate, see our facebook post here:

Hi @TomScrut they are for 10 pairs, but if you require a pair of the hst powercar coulings included just drop a message on checkout, a HST pack with the power couplings will be available from Tommorow, just got to finish the photos, regards Chris

N gauge now available too!

hi @bart2day we have do check our emails regular and respond could you please ensure you are emailing huntcouplings@outlook.com or feel free to call us regards