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Locomotion No. 3

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  1. We received your email on Friday evening requesting a change to a DCC SOUND version. We had already packed up orders ready to be picked up by the courier on Monday. Yours was retrieved from the collection point after we picked up your email. As I stated earlier the SOUND versions are still with Dapol and will follow in due course. Prior to sending it out - you will receive notification to pay the balance between the two types (the DCC Ready version you have paid for and the outstanding amount). My colleague Stuart in Shildon has emailed you regarding this. Please be patient with us - we are very busy not just sending out orders but now dealing with those who having seen one on here and elsewhere now wish to own one too! Social distancing and limited operating hours are not helping us undertake what is always a major logistics excercise under normal conditions. If anyone has any issues - I will try to help (although please appreciate I am based 44.5 miles north of London Euston and not in York or Shildon!) Dennis
  2. Please appreciate that we are on limited opening and limited staffing levels. We have a small team of people packing and sending out pre-ordered D Class locomotives, phones are busy and we are working as best as we can, which is not easy with our usual facilities having to be socially distanced etc. We do not have sound versions at present as these are fitted by Dapol. These will follow as soon as we have them. if you are worried about your sound version, then please PM me and I will forward it to Shildon and we will confirm that your order is in the system. Dennis Lovett Exclusive Models Marketing Executive Locomotion Models
  3. I am not on site at either Shildon or York but I can sort out any issues from here. I can only apologise that you were unable to contact anyone or get a response to either emails or answerphone messages. I fully understand your frustrations but these issues can be resolved without the need for everyone to fall out. Our museums are ramping up to reopening on Wednesday 19th May, so please bear with us as we have just come through a very difficult year (along with all the other people in the model railway industry). We have been able, on a very restricted basis, to process orders and send out models over three days a week. Initially we were unable to even do that as all sites were closed. Hopefully we are now on the slow line back to normality. We have done our best to keep the Locomotion Models side operational but clearly in this case we have let a customer down. If you use the Contact Us link at the bottom of the page which will go to the RMweb Editor who will pass the information on to me; I will ensure someone rings you. Please provide your telephone number (house or mobile) in your reply. Dennis Lovett Locomotion Models
  4. Sorry you could not contact us, but at the moment in line with the current Covid-19 restrictions our facilities at Shildon and York remain closed for the time being. We only have access on three days a week for Stuart to deal with telephone calls, emails and orders (including packing and arranging courier collection). This usually takes place on Tuesday, Wednesday and Thursday. Obviously we are all working towards reopening in line within Government guidelines but at the moment please appreciate we are doing our best to continue operating Locomotion Models under somewhat difficult and unusual circumstances. If you would like to PM me with your telephone number or email address I will arrange for Stuart to contact you at the earliest possible opportunity. Dennis Lovett Locomotion Models
  5. John It is our policy to contact customers when we know the items are in transit to us so that we can send them out to those who have paid the balance shortly after receipt. Orders from EU and ROW have VAT removed at checkout once country of origin is entered. Hope this helps. Dennis
  6. We are pleased to confirm the price for our forthcoming Wainwright D Class 4-4-0 locomotives. Locomotion Models: SECR Wainwright D Class, No.737 £199.99 Rails of Sheffield: 4S-027-001 SECR Green No.488 £199.99 4S-027-002 Southern Lined Maunsell Olive Green No.1730 £199.99 4S-027-003 BR Sunshine Black No.31731 £189.99 4S-027-004 BR Lined Black Early Crest No.31574 £199.99 4S-027-005 SECR Grey (Scraped Beading) No.726 £189.99 4S-027-006 Southern Sunshine No.1734 £189.99 Latest Update: Work on our OO gauge D Class locomotives, made in partnership with Locomotion Models, Rails of Sheffield and Dapol, is proceeding well. We are pleased to share with you some images of the production process so far. Delivery is expected in mid-2021 Seven different versions have been produced by the partnership of Dapol, Locomotion Models and Rails of Sheffield. The preserved example (No.737), which is currently on display at the National Railway Museum, York has been produced exclusively for Locomotion Models. And at our partners Rails they have six versions available in various liveries including South East Chatham, Southern, BR Early Crest. These models show the progression of the D Class locomotives produced over a wide timescale from their introduction in 1901 through to withdrawal of the last locomotive by British Railways in 1956. All versions have a NEXT 18 decoder socket fitted which can be accessed by removing the smokebox door to fit the decoder. Information relating to DCC FITTED and DCC SOUND options will be release in due course. The tooling suite encompasses alternative options depending on which locomotive is modelled. Other options including a plug-in panel which fits into the NEM coupling pocket. This is in the accessory pack, for those who do not want to fit a front coupling, along with the cab doors. The coal load for the tender is removable to reveal a fully detailed tender interior. Please note: The images shown are a of a early decorated sample. Lots of alternations and amendments have been made to these and they should simply be regarded to as samples. These models can be pre-ordered for a £30 deposit from www.locomotionmodels.com
  7. Due to the on-going situation with our physical shops (and museums) being closed to the public, we previously reported that we had Bachmann and Farish items in stock which were no longer available from Bachmann and were sold out in many retailers. With our Shildon stock being listed on our website many of these items were sold through. To enable modellers to access the shop stock usually available over the counter at York, we have now physically moved shop stock from York to Shildon and this is now available on our website www.locomotionmodels.com If you are looking for a particular item please go to our website sections relating to Bachmann, Bachmann Narrow Gauge or Graham Farish to see if the item you require is available. Please note due to the current restrictions our Locomotion Models office is currently operating only on Tuesdays to Thursdays. Dennis Lovett Locomotion Models
  8. DELTIC MODELS REACH LIVERY SAMPLING STAGE We have now received images of the livery samples from Accurascale for the commissioned ‘Exclusive Edition’ models of Class 55 ‘Deltic’ locomotives. These are being produced in conjunction with Rails of Sheffield and The Deltic Preservation Society and feature preserved examples. Locomotion Models versions represent the National Collections ‘Kings Own Yorkshire Light Infantry’ as follows. D9002 ‘Kings Own Yorkshire Light Infantry’ in two tone green livery as currently preserved and running on the National Network (Era 9). D9002 ‘Kings Own Yorkshire Light Infantry’ in two tone green 1980 with full yellow ends as repainted for its final thirteen months in traffic before withdrawal on 31st December 1981. The repaint into its colours was paid for with the aid of a grant from the Friends of the National Railway Museum (Era 7). Livery samples are currently en-route to us and will undergo a thorough evaluation process before being cleared for production. The images shown here did not have buffers fitted at the time of photography.
  9. DELTIC MODELS REACH LIVERY SAMPLING STAGE We have now received images of the livery samples from Accurascale for the commissioned ‘Exclusive Edition’ models of Class 55 ‘Deltic’ locomotives. These are being produced in conjunction with Rails of Sheffield and The Deltic Preservation Society and feature preserved examples. Locomotion Models versions represent the National Collections ‘Kings Own Yorkshire Light Infantry’ as follows. D9002 ‘Kings Own Yorkshire Light Infantry’ in two tone green livery as currently preserved and running on the National Network (Era 9). 55002 ‘Kings Own Yorkshire Light Infantry’ in two tone green 1980 with full yellow ends as repainted for its final thirteen months in traffic before withdrawal on 31st December 1981. The repaint into its colours was paid for with the aid of a grant from the Friends of the National Railway Museum (Era 7). Livery samples are currently en-route to us and will undergo a thorough evaluation process before being cleared for production. The images shown here did not have buffers fitted at the time of photography.
  10. Can you please contact Stuart at Locomotion Models regarding your order. He has tried to contact you and has left messages for you to contact him. Dennis Lovett Exclusive Models Marketing Manager Locomotion Models
  11. Our version arrived in Barwell on Wednesday and at Shildon yesterday. They will be despatched first to those who pre-ordered and have paid in full or have since paid the balance to complete the purchase (having paid the initial £30 deposit). Stuart contacted the latter group on Thursday and distribution will commence early next week. In the meantime, our website (www.locomotionmodels.com) has full details for anyone who would like to place an order for No. 9400. Our museums and retail shops at York and Shildon are currently closed due to the current restrictions, so we are unable to sell over the counter for the time being. Dennis Lovett Exclusive Models Marketing Executive Locomotion Models
  12. York moved into Tier 3 as from midnight (30th December) which has resulted in the National Railway Museum at York closing its doors from today until further notice. York now joins Locomotion at Shildon, which has been closed to the public since November. Unfortunately this means that our retail shops at both sites will remain closed for the time being. Our model railway arm, Locomotion Models, will still be able to trade on-line and by mail order through www.locomotionmodels.com with our warehouse being open three days a week for the time being. Please check our website as we still have some items that have sold out elsewhere which can be found under the manufacturers name in the menu. Please bear with us during this difficult time for everyone in the retail trade. Dennis Lovett Locomotion Models
  13. Thank you for your PM. We now have your phone number and I will arrange for one of my colleagues to contact you regarding your order in the next day or two. Dennis Lovett Exclusive Models Marketing Manager Locomotion Models
  14. Firstly I can only apologise for the difficulties you have experienced trying to place orders with us. I can investigate further on Monday for you and get someone to contact you from the office. Please PM your details such as name, email address and phone number so we can make direct contact with you. This is the first time I have been aware of an issue with the website regarding France or French Visa cards. There should be no issues with selling a locomotive to a French address or against a French issued Visa card. Again I can only investigate further after the weekend and get someone to contact you to secure your order. We regularly supply models to addresses across the World and will be more than happy to send items to France. Dennis Lovett Exclusive Models Marketing Executive Locomotion Models
  15. The video link appears to have disappeared. For those who missed it earlier it can be found here https://youtu.be/TMf7gCRQN4M Dennis Lovett Exclusive Models Marketing Executive Locomotion Models
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