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Cuddle Headrigg

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Everything posted by Cuddle Headrigg

  1. Thank you Norman. As you say, they could have come out of this positively. Mr Lamb; a complaint is not a rant and I was not rude to Mr Mylett. You know nothing about what was said as you weren’t present to hear the conversation. So I suggest you keep your opinions for those who like to hear your voice other than yourself. You’re ranting more than anybody. My standards are obviously higher than yours. Model returned for refund. I’ve had enough of this site already. Goodbye.
  2. Oh dear mr Parker, I was referring to the customer relations. You’ll have to allow for me being “old school” when the customer was always regarded as right. My message to manufacturers is, “If you can’t stand the heat, stay out of the kitchen. I have built an A3 for less than £600 though. I’d show you a picture if I could work out how to attach it. I’ve also scratchbuilt several other finescale tender locos for little more than cost of wheels, motor & gearbox. I only bought the A4 because it’s another top link loco and the boiler would be a bitch to create. I thought it would b
  3. Following on from earlier posts re A4 handrails. Now I have received mine and did not know about the missing handrails, I am reeling from and annoyed about the absence of cabside vertical handrails. I emailed twice with no response but managed to speak to Dave Mylett on telephone at the second attempt. He didn’t seem to be concerned by the problem. There are NO spares available to match those on the tender, he was NOT prepared to cover the cost of my procuring handrail knobs in fact his only offer was to issue a refund for the locomotive. He said he was not duly concerned as “it did not affect
  4. Following on from earlier posts re A4 handrails. Now I have received mine and did not know about the missing handrails, I am reeling from and annoyed about the absence of cabside vertical handrails. I emailed twice with no response but managed to speak to Dave Mylett on telephone at the second attempt. He didn’t seem to be concerned by the problem. There are NO spares available to match those on the tender, he was NOT prepared to cover the cost of my procuring handrail knobs in fact his only offer was to issue a refund for the locomotive. He said he was not duly concerned as “it did not affect
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