I've ought quite a bit from Osborn's in the past, but I didn't initially understand that they didn't necessarily have the goods in stock, but would order it in. I had to wait until they got stuff, which as I was wanting North American stuff meant it was some time(6 months, I think). They never told me that this was the case until one day I pestered them about a missing part-order. I think it should be a rule of thumb that sellers make it quite clear whether they actually have the item you're wanting before you order. I see that some are now making their online shops more transparent...