Hi Courtybella
Further to you post above, our information on Google is correct, the opening times refer to the telephone lines and delivery. As can be seen by the red cross next to In-store shopping, this is not available. Our website shows all the correct detailed information. There is also a Google post, flagged as Covid-19 update, which is shown on Google by clicking on the 'Updates from Model Railways Direct' link, which reads:
The Collection Point and Sales Counter will remain closed until Wednesday April 28th 2021.
From April 28th our Collection Point and Sales Counter will be open between 1pm and 4pm on Wednesday & Fridays ONLY.
We continue to offer products for delivery, orders can be placed through our website and over the telephone. The telephone lines remain open Tuesday to Friday 10am to 4pm.
It is unfortunate that you did not check our own website for information or see the red cross next to the In-store shopping on Google before starting your journey. We always try to update third party information, such as Google, however we do not have full control over what is shown and would always recommend checking our own website for the latest information.
Hopefully we may see you soon, our website has the latest opening times at and information at https://www.modelrailwaysdirect.co.uk/portishead-shop/
Model Railways Direct