viscount

My refund arrived in my Tesco CC account today seven days after they rang and said I had been successful. Make sure you have spoken to the liquidators as they emailed me the document that I had to print and send to Tesco Bank, it's taken me a few weeks to sort out. I rang in to Tesco Bank and told them of the problem, they rang back after a couple of weeks and asked me to email my stuff in then I didn't hear anything for about another three weeks until a letter arrived basically asking for the same information again! By the time I had printed everything off it filled an A5 envelope , I stuck the Tesco Freepost envelope too this and within a week I had a phone call to say I had been successful.

I had a phone call this morning from Tesco Credit Card confirming that they will refund my £308.99 via section 75, two class 92 deposits and one APT.

Earlier in this thread someone said that day one doesn't start until the day you found out that the liquidators had taken over, this was confirmed to me by Tesco Credit Card however they are very slow and after nearly a month they have written to me asking for more information and then when they receive my reply they will allocate it to a Section 75 operative. They have asked what contact I've had with C&G which is nothing, should they have written to me?