My personal experience of this trader. I ordered and paid for two signs at Warley one year on the Sunday morning. Despite assurances, 5 hours later when I had to leave, they still weren’t ready. I was assured they would be posted on to me.
I won’t bore you with the amount of emails I sent and phone calls I tried to make. I believe I did exchange one ordinary letter (ie I got one reply). Eventually, one year later, armed with my receipt, I managed to get a refund at Warley! I wouldn’t use them again.