I've subscribed since 1984. Never been a problem until December last year - the delay was due to a change in packaging (compostable plastic) causing an issue at the printers and occurred for the next 2 months. Then they reverted back to paper packaging but I still had delays. Then there was an IT glitch and I had to request another copy as I hadn't received the previous one, and the Lady said there had been several instances of that. The last two months it has arrived on time but the packaging was ripped, and even wet through last month, but in both cases the magazine had luckily survived intact, despite it hanging out of the envelope. I now believe they are going back to the plastic packaging!