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Derek Russan

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  1. Some of the stock has now been put up for auction at the end of the month. See https://ams.uk/catalogue.cgi?preview=y&auction=2303 This is all I know so no questions please.
  2. I am very sorry to have to tell you that Russan Limited, trading as Eileens Emporium has ceased trading and appointed liquidators. We have done our best to send out all the stock we have for pre-paid orders. I am sorry that we were not able to complete all of them. Any clains against the business should be sent to: Christine Vaines, Begbies Traynor, Suite C 11 Kingsmead Square, Bath, BA1 2AB | T: 01225 316 040 | Email Christine.Vaines@btguk.com
  3. Black Friday Special Offers from Eileens Emporium For the first time we are joining the Black Friday revolution. We are holding a Black Friday sale offering up to a massive 20% discount. Special Offer The special offer is for website orders only, and only on items that are in stock. Out of stock items will be refunded. We offer 10% for order values over £30, 15% for order values over £70 or 20% for order values over £100. The offer is open now and runs until until midnight GMT on Sunday 27 November 2022 . Orders will be shipped as soon as possible. To take advantage of this offer simply type BF10 to claim the 10%, or BF15 for 15% or BF20 for the 20% into the Coupon box underneath the Shipping Method options and the discount will be applied at the final page. We look forward to your orders. Exhibitions The latest exhibition list is: Guildford 0 Gauge Trade Show, 26th November, Spectrum Leisure Complex, Guildford GU1 1UP Manchester Dec 10th/11th 2022 New venue – the Sugden Sports Centre, Sydney Street, M1 7H Manchester Model Railway Show Website We understand there is free a bus from Manchester Picadilly Station Southampton 28/29 Jan 2023, Barton Peveril College, Chestnut Avenue, Eastleigh, Hampshire SO50 5ZA Festival of British Railway Modelling 11/12 Feb 2023, Doncaster Exhibition Centre, Racecourse, DN2 6BB London Festival of Railway Modelling 18/19 Mar 2023, Alexandra Palace, London, N22 7AY York 8/9/10 April 2023 York Racecourse, York, YO23 1EX, York Model Railway Show Website Bristol Model Railway Exhibition, Thornbury, 28-30 Apr 2023, Thornbury Leisure Centre, Thornbury, Bristol, BS35 3JB Railex 27/28 May 2023 Stoke Mandeville Stadium, Stadium Approach, Aylesbury, HP21 9PP Further shows TBA Matt, Derek, Anita and Judith Visit eileensemporium.com Tel: 01531 828009 Gloucester GL2 8DN United Kingdom
  4. Eileens Emporium Autumn Newsletter We have all enjoyed our summer holidays, the first since covid. After a long hot summer, the nights are now drawing in and many modellers are increasing their activity accordingly. Our special offer is designed to help you get stocked up for autumn in time for the clock change later this month. Special Offer Our Autumn offer is now open. The offer is for website orders only. A massive 15% off everything from now until Saturday 15th October 2022. Orders will be shipped as soon as possible. To take advantage of this offer simply type AUTUMN22 in the Coupon box underneath the Shipping Method options and a discount of 15% off all goods will be applied at the final page. If you do not enter the code, we are unable to retrospectively apply the offer. We look forward to your orders. Exhibitions We have added some shows to the list, so please check the list carefully. We are delighted to be back out at shows meeting many of our wonderful customers in person. Current show list. Poole and District Model Railway Show Sunday 16 Oct, Poole Grammar School BH17 9JU Great British Model Railway Show, Gaydon 29/30 Oct Thornbury & South Gloucestershire Model Railway Club 19/20 Nov New Venue Turnberries Community Centre BS35 2BB Manchester Dec 10th/11th MMRS Website New venue – the Sugden Centre, M1 7HL Southampton 28/29 Jan 2023 Further shows TBA Matt, Derek, Anita and Judith
  5. Eileens Emporium Summer Newsletter The heat is getting to us all. So if you want to keep out of the sun and are looking for something to do instead, see the Special offer and take advantage of a bargain. Stock Status We are pleased to say that most stock levels are back to normal.Wheels are due imminently. We continue to see a number of significant price rises and are trying our best to absorb wherever possible. The rises tend to be in the 10% to 15% area and we expect those that have not risen will do so soon. Now is the time to stock up before further rises happen. Especially with special offer. Special Offer Our Jubilee offer was well recieved and by popular demand, we are repeating it for the rest of July. The offer is for website orders only. A massive 15% off everything from now until Sunday 31st July 2022. Orders will be shipped as soon as possible, but remember we are not in on the bank holidays. To take advantage of this offer simply type RMSUM22 in the Coupon box underneath the Shipping Method options and a discount of 15% off all goods will be applied at the final page. If you do not enter the code, we are unable to retrospectively apply the offer. We look forward to your orders. Holiday Shutdown We will be closed for mail order from our packing for the Wells show for about two weeks. We will not be able to ship anything from end of day 10th Aug until 24th Aug. The website will remain open. Post and Packing Having listened to feedback from our customers we have reduced our minimum post and packing for small light items send by Royal Mail Large Letter to £2.50 including VAT. Exhibitions There is a major clash in September with Stafford and Scaleforum being on the same weekend. It is physically impossible for us to have a full stand at both shows, so we have had a very hard decision. So we will be at Stafford with the stand. For this year only we will not take the stand to Scaleforum, so in order to service our customers there, Derek will be at the show both days and will take pre-orders for collection, and hopefully enjoy the show. He looks forward to greeting you all on the day. We are delighted to be back out at shows meeting many of our wonderful customers in person. Current show list. Railwells 13/14 August Expo EM (Summer) Wakefield 20/21August Due to family commitments we are unable to attend. Guildex 3/4 Sept New Venue - Bingley Hall. Stafford County Showground. Weston Road, Stafford. ST18 0BD Guildex Website Leigh 10/11 Sept Leigh Sports Village, Leigh Leisure Centre, Sale Way, Leigh, WN7 4JY Stafford 24/25 Sept Stafford Showground, now in the new halls. Scaleforum 24/25 Sept High Wycombe. We are unable to have a stand at this show, but will take pre-orders for both day Gaydon Great British Model Railway Show 29/30 Oct Manchester Dec 10th/11th New venue – the Sugden Centre, M1 7HL. Further shows TBA Matt, Derek, Anita and Judith
  6. The kits need painting anyway. The grey is quite dark, so under the wagon may not.
  7. JubileeNewsletter Welcome to our Jubilee newsletter. Our best wishes to the Queen on this magnificent achievement. We are all looking forward to celebrating the Queens Jubilee, and the associated days off. If you are looking for something to do instead, see the Special offer and take advantage of a bargain. Stock Status We are pleased to say that most stock levels are back to normal. The only on-going issue is wheels We have re-introduced selected items from DCC Concepts to our range, including Cobalt Digital Point Motors, Rolling Roads and Weathering Powders. We will increase the range if we see demand. We continue to see a number of significant price rises and are trying our best to absorb wherever possible. The rises tend to be in the 10% to 15% area and we expect those that have not risen will do so soon. Now is the time to stock up before further rises happen. Especially with our Jubilee offer. Parkside Kits Peco have now started shipping kits with their own wheels, in place of Gibson. So far this only applies to 3 hold disc wheelsets. We have looked at the new wheels and they are of different construction to the Gibson ones. The disc and tyre are all metal held to the axle with a small plastic bush. So they should be easily eased out to EM if needed. The only other observation is that they grey, not black like the Gibsons. The consequence of this is that we are no longer able to offer wheel swaps on 3 hole discs, as it is not viable stock or sell the Peco wheels released from the kits. We will continue to offer wheel swaps on all the spoked, coach, lowmac etc. It only applies to 3 hole disc. We do not like withdrawing this facility, but have no real choice. Thank you for your understanding on this matter. Special Offer To celebrate the Queens Jubilee we have a special offer, for website orders only. A massive 15% off everything from now until Sunday 5th June 2022. Orders will be shipped as soon as possible, but remember we are not in on the bank holidays. To take advantage of this offer simply type JUBILEE in the Coupon box underneath the Shipping Method options and a discount of 15% off all goods will be applied at the final page. We look forward to your orders. Exhibitions There is a major clash in September with Stafford and Scaleforum being on the same weekend. It is physically impossible for us to have a full stand at both shows, so we have had a very hard decision. So for this year only (hopefully) we will be at Stafford with the stand. In order to service our customers at Scaleforum Derek will be at the show both days and will take pre-orders for collection, and hopefully enjoy the show. He looks forward to greeting you all on the day. We are delighted to be back out at shows meeting many of our wonderful customers in person. Current show list. Scalefour Society AGM 11/June Bristol Members only Gauge 0 Guild Doncaster - We will not be attending this year. Railex Aylesbury 2022 ******* CANCELLED ***** Perth 25/26 June Perth Railwells 13/14 August Railwells Expo EM (Summer) Wakefield 20/21August Expo EM Summer Due to family commitments we are unable to attend. Guildex 3/4 Sept Guildex Website New Venue - Bingley Hall. Stafford County Showground. Weston Road, Stafford. ST18 0BD Leigh 10/11 Sept Leigh Sports Village, Leigh Leisure Centre, Sale Way, Leigh, WN7 4JY Stafford 24/25 Sept Stafford Stafford Showground, now in the new halls. Scaleforum 24/25 Sept High Wycombe. We are unable to have a stand at this show, but will take pre-orders for both day Manchester Dec 10th/11th New venue – the Sugden Centre, M1 7HL. Further shows TBA Matt, Derek, Anita and Judith
  8. Easter 2022 Newsletter Welcome to our Easter 2022 newsletter. It has been an exciting time with the office move and the shows gradually returning, so we hope to share some of that with you in this newsletter. As expected the exhibition circuit has been turned on its head this year with shows trying to re-establish themselves. This is borne out by the simple fact that it is Easter and we are not at York, which had to be cancelled for technical reasons. We are optimistic that we will once again be at York for Easter next year. We have had to make some difficult decisions and the latest status is shown below. Stock Status We are pleased to say that most stock levels are back to normal. Some Peco items and most wheels continue to be a problem and will probably take some time to resolve. Cambrian kits stock levels are now good, and probably at their best we have ever had. We have noted a number of significant price rises lately and are trying our best to absorb wherever possible. Most notably, Plastics have gone up a lot, both the UK sourced sheets and imported ranges such as Evergreen. Also other imports such as Birchwood Casey (currently awaiting stocks at suppliers) have increased. New Premises We are now settled into our new site and it is working well for us. It is a great location and we look forward to growing the business here. We still have a number of items to find homes for and put away. There are still some we cannot find, but on the whole a great improvement. In the near future we look forward to inviting you for an open day. Please note, our telephone and postal address have not changed. Exhibitions As mentioned above the delicate balance of shows has been challenging on return to "normality" post covid. During lockdown we rationalised our show stand and dismantled one of the two stands we had. The reality was simply that preparing stock and attending two shows on the same dates was simply too much for the staff. Some shows have been permanently cancelled, others are changing venue, or moving dates or both. Some are now encroaching on traditional holiday times. Accordingly, there are some shows that we are simply unable to attend. The good news is that for the first time (in our memory) we will be at Bristol/Thornbury show. However the stand size will be quite a bit smaller than we would like, so we will have to carefully select the ranges we take. We intend to take Parkside and Peco, but are not able to take Cambrian. Also, we are unable to take large sheets of Styrene and Wood. So please pre-order wherever possible so as we can take your order with us. The last day that we can ensure pre-orders are dealt with is the end of working day, Wednesday 27th April 2022. We are delighted to be back out at shows meeting many of our wonderful customers in person. Current show list. Epsom 2022 ******* CANCELLED ***** Bristol (Thornbury) 29/30 Apr-1 May. Please note we have a reduced size stand so pre-orders are advised. Expo EM (Spring) Bracknell 14/15 May Scalefour Society AGM 11 June Bristol Members only Gauge 0 Guild Doncaster - We will not be attending this year. Railex Aylesbury 2022 ******* CANCELLED ***** Perth 25/26 June Perth Railwells 13/14 August Expo EM (Summer) Wakefield 20/21August. Due to family commitments we are unable to attend. Guildex 3/4 Sept New Venue - Bingley Hall. Stafford County Showground. Weston Road, Stafford. ST18 0BD Leigh 10/11 Sept Leigh Sports Village, Leigh Leisure Centre, Sale Way, Leigh, WN7 4JY Further shows TBA Matt, Derek, Anita and Judith
  9. Our move to new premesis is now almost complete. We are out of the old building, and now trying to find everything to get the new place set up and operational. We hope to start tackling the backlog of orders on Monday 7th March and should be back to near normal by midweek. We are sorry for any inconvenience caused. We commenced the move on Saturday 19th Feb, and have processed all orders up to midday Friday 18th Feb. We are sorry but we have not been able to ship anything during the move, or answer the telephones. Our postal address will not change, nor will our telephone number. The website will remain open for orders throughout. We will be at Kettering this weekend as planned.
  10. Short Shut Down We will be moving to new, larger and hopefully more efficient premesis, we are sorry but we will not be able to ship anything during the move, or answer the telephones. We intend to process all orders placed up to about midday Friday 18th Feb. We should then resume normal service on or around 1st March. Our postal address will not change, nor will our telephone number. The website will remain open for orders throughout. Sorry for the inconvenience.
  11. Eileens Emporium 2021 Christmas Newsletter Hello hello hello! The Christmas season is well and truly upon us and Boss Elf has once again asked Daughter Elf to review his newsletter. When will he learn!! Eileen's Elves would like to thank all of our friends and customers for their support and patience during this pandemic and the challenges it has created for us all. We couldn’t have got through it by our-elves. All the Elves in the Eileen's workshop hope this finds you fit and well and you are enjoying your Christmas festivities. We are certainly all busy scrurrying around the workshop to get your Christmas goodies sent out to you in time for Christmas, whether it be pieces for your Christmas projects or gifts. Our friend Santa at Royal Mail is working hard too on his delivery rounds, but please bear with him during his busiest season. A mince pie or two might help him out! The sooner you can get any last minute orders into us Elves, the sooner we can get them to Santa! The Elves have been very busy over the last few months and would like to make a few announcements and keep you updated with availability, product developments and shows. Yes, we said shows! HOLIDAY CLOSURE Over Christmas, the Elves will be taking a well earnt holiday with the reindeers, closing the office from end of day on 22nd December and reopening 4th January. The naughty Elves may sneak in to get a few orders out in-between these closure dates as we just can't help our-elves. Please note there is no guarantee of orders being processed or shipped during this break. We recommend placing orders no later than Monday 20th December 2021 to give the Elves a fighting chance to ship them before they close up. The Elves will work very hard to get the orders out, but are unable to make any promises. Whilst doing our best to get them out for you, we cannot guarantee Santa's schedule of delivery and are at the mercy of his service (Royal Mail etc.) The website will remain open for orders throughout, and will be processed in order of placement. VOUCHERS Our Elves are very technologically advanced, so don't forget that they can whizz you off a Gift Voucher if you are unsure of what goodies to hide under the Christmas tree this year! You can buy these online in the same way that you would buy product. RELOCATION Eileens Elves are relcoating! We are currently building new offices and workshops a few miles away from where we are now. We hope the reindeers will help us fly everything over in the sleighs sometime between mid January and the end of February 2022 (as this is their quietest time of the year!) This will no doubt cause some disruption, but the bigger premesis will give us much more space to keep the reindeer happy and rested. Additionally, it will be easier to lay out the workshop more efficiently, hopefully cure our telephone issue and allow us to hold reindeer races in the evenings (Comet currently holds the record, to Rudolph's disgust!) Our mail order address remains the same, but if you want to visit us you will need new directions. We welcome visits, but please phone ahead as it would be unlucky to see Santa out of season! NEW PRODUCTS We are delighted that Peco have released the long awaited Parkside PC90 BR(E) 13T steel body hopper wagon in 4mm (our part KPC90). Supplies are still intermittent as Peco are struggling to keep up with demand. We have had several deliveries of these and currently are awaiting further deliveries from Peco. They were in stock as this is being written. Peco have also released PC91 and PC92 (our part KPC91 and KPC92) Tank Wagons. These are not new, but fully updated of their original Wonderful Wagons. A first look says they they will make decent models. All in stock. Slaters have released several Private owners wagons, RCH, Gloucester (both 5 and 6 plank) and Charles Roberts in both Side and Side/End door configurations. Yesterday we sold out of 4035, but all others are in stock. EXHIBITIONS The Elves were able to at long last grace you with their presence at Gaydon this year, over Halloween weekend. Boss Elf finally declared it safe for us Elves to come out to play! In general, exhibitions appear to be slowly returning to the circuit. Many will not return, or will be in a different location or format, mainly due to venue issues. Under the current circumstances all show bookings must be considered as subject to cancellation or change. The Elves will take a very cautious attitude to shows; we want to do our best to protect our customers and our-elves. The economics of shows presents a variety of challenges, with high fixed costs (including much higher hotel costs) and potentially lower attendances. Therefore we will be taking a reduced size stand to shows for the foreseeable future and strongly advise pre-ordering via our website. As you probably know Warley was cancelled. We attended Great British Model Railway Show, Gaydon which was very successful. We are progressively booking more shows. Show confirmed so far, subject to covid restrictions are: Southampton - Saturday 29th & Sunday 30th January 2022, Barton Peveril College, Chestnut Avenue, Eastleigh, Hampshire, SO50 5ZA (Satnav use SO50 5BX) Stafford - Saturday 5th February & Sunday 6th February, in the larger and better Bingley Hall at Stafford Showground, so should be a much better visitor experience. Doncaster (Festival of British Railway Modelling) - Saturday 12th February & Sunday 13th February, Doncaster Racecourse. Looking further ahead we are in process of confirming: Gauge 0 Kettering - Saturday 5th March Alexandra Palace, London Festival of Railway Modelling, Saturday 18th March and Sunday 19th March York Saturday 16th April, Sunday 17th April and Monday 19th April Epsom Saturday 23rd April and Sunday 24th April Scalefour AGM (members only) Bristol - Saturday 11th June - Bristol Railex Aylesbury - Saturday 25th June and Sunday 26th June Railwells - Saturday 13th August and Sunday 14th August This is not a full list, we may have missed some. We are swamped with paperwork and the show Elf is working through it all. There have been many disruption to the show calendar caused mostly by covid. Several venues have not and may never re-open to shows. Also the additional bank holiday next May has thrown a spanner in the works. We have, after much consideration, decided that we are unable to attend more than one show in a weekend. So regretably we will not be able to attend Perth this year (clash with Railex), hopefully returning in 2023. We are also unable to attend Gauge 0 event at Doncaster 11th June. We will endeavour to keep the website up to date on developments. EXPORTS Great news, we are continuing to send international shipments by santa (post including Northern Ireland). We are still struggling with courier requirements. At present we are only shipping items that can go by post. This means that there are limitations with a maximum of 610mm packed length, maximum of 2kg with no Royal Mail banned or dangerous items. After suffering a number of postal losses at the end of last year we are now tracking all international shipments for security which has increased the shipping costs. We don't want anything to fly off the back of Santa's sleigh! We continue to work on resuming international courier deliveries. Deliveries to Europe are currently being shipped without VAT being added, so shipments will be subject to Tax and Handling charges at your border and will need to be paid by you. We are close to implementing a Tax paid solution using IOSS which will slightly increase the shipping cost but should be a lot cheaper than the Post/Courier Tax handling charges. Progress is slow with other priorities, but it is coming. We will keep you informed of progress. STOCK INFORMATION We continue to maintain high stock levels, but are still seeing slow deliveries from some suppliers (maybe their sleighs arent as powerful!) We are also suffering from a growth in the Cancel Culture, whereby more and more customers are cancelling orders when we are not able to complete immediately. Please be assured we Elves do our best, but are limited in what we can achieve, we are only 'human' after all. All cancelled items or orders cost us time and money (payment handling charges). Please remember with Modelu figures, we stock several hundred Modelu figures, but as we have a choice of over 7500 on the site it is not possible to stock all of them, so they are are on a 2 to 3 week leadtime. See the next paragraph regarding displaying live stock levels. WEBSITE DEVELOPMENTS As mentioned before, our Elves have been working with our website pixies and believe we are close to being able to add real time stock levels online. There have been unforseen issues with complex products. They will appear, but we are unable to say when. Then you will be able to see if the item is in stock or can be pre-ordered awaiting delivery. If in doubt or you have any queries, please contact us. The Elves will be more than happy to help! Many of the products we sell are complex to put stock levels on the website. For example, we offer Parkside 00 kits in 3 different wheel options, but they need the same base product. So it has been hard to show the availability for all of them as only the 00 are physically held in stock. Similar issues apply where we sell the same metal sections in different lengths. We are also planning to change the way in which product options are displayed on the site, hopefully making things more obvious and simpler for you our loyal customers. Watch out for the changes. Right, better go, as Daughter Elf will no doubt be in trouble for elf-ing up the newletter once again! Thank you, keep safe and stay elfy! Derek, Anita, Matt and Judith (Also known as - Eileen's Elves)
  12. Within 24 hours of posting the newsletter, Warley is now cancelled.
  13. Eileen's Emporium Summer 2021 Newsletter We would like to thank all of our friends and customers for their support and patience during this pandemic and the challenges it has created for us all. We couldn’t have got through it by ourselves. We here at Eileen's hope this finds you fit and well and you are enjoying the summer. As the weather is nice (ish) we won't keep you long, but we would like to make a few announcements and keep you updated. HOLIDAY CLOSURE Now that the summer is here, we too would like to enjoy some time with our families as well as needing a break from working continuously through the pandemic. Therefore we will be closing the office for a few days for our summer break. We will be shut from end of day on Friday 13th August 2021 and will resume on Tuesday 24th August 2021. We recommend placing orders no later than Wednesday 11th August 2021 if you want them before we close, we will do our best to ensure as many orders as possible are sent before we close, but are unable to make any promises. The website will remain open for orders throughout, and will be processed in order of placement. TELEPHONE LINES We are sorry but we currently have an issue with our telephone lines and are unable to access voicemails. We are working with our supplier to get these issues resolved as soon as we can, meanwhile email is the best way to contact us. Thank you for your understanding with this. NEW PRODUCTS We are delighted that Peco have released the long awaited Parkside PC90 BR(E) 13T steel body hopper wagon in 4mm (our part KPC90). Supplies have been intermittent as Peco are struggling to keep up with demand. We have had several deliveries of these and currently are awaiting further deliveries from Peco. They were out of stock for our delivery a couple of days ago. We are also now stocking Dapol and Knightwing kits, these will only be available at shows if pre-ordered. Modelu have added many new products which have been added to our website. Why not take a look. EXHIBITIONS Exhibitions appear to be slowly returning to the circuit. Many will not return, or will be in a different location or format, mainly due to venue issues. Under the current circumstances all show bookings must be considered as subject to cancellation or change. We will take a very cautious attitude to shows. We want to do our best to protect our customers and ourselves. The economics of shows presents a variety of challenges, with high fixed costs (including much higher hotel costs) and potentially lower attendances. Therefore we will be taking a reduced size stand to shows for the foreseeable future and strongly advise pre-ordering via our website. The only confirmed bookings we currently have are the Great British Model Railway Show, Gaydon, 30/31 October 2021 and Warley National at the NEC 27/28 November 2021. EXPORTS Great news, we have now resumed international shipments, with a few changes. At present we are only shipping items that can go by post. This means that there are limitations with a maximum of 610mm packed length, maximum of 2kg with no Royal Mail banned or dangerous items. After suffering a number of postal losses at the end of last year we are now tracking all international shipment for security which has increased the shipping costs. We are working on resuming international courier deliveries over the next few weeks. Deliveries to Europe are currently being shipped without VAT being added, so shipments will be subject to Tax and Handling charges at your border and will need to be paid by you. We are close to implementing a Tax paid solution using IOSS which will slightly increase the shipping cost but should be a lot cheaper than the Post/Courier Tax handling charges. We will keep you informed of progress. STOCK INFORMATION We continue to maintain high stock levels, but are still seeing slow deliveries from some suppliers. We are also suffering from a growth in the Cancel Culture, whereby more and more customers are cancelling orders when we are not able to complete immediately. Please be assured we do our best, but are limited in what we can achieve. All cancelled items or orders cost us time and money (payment handling charges). The biggest issue is with Modelu figures, please note that we stock several hundred Modelu figures, but as we have a choice of over 7500 on the site it is not possible to stock all of them, so they are are on a 2 to 3 week leadtime. See the next item on displaying live stock levels. WEBSITE DEVELOPMENTS We have been working with our website designers and believe we are very close to being able to add real time stock levels. This should gradually appear over the next few weeks. So you will be able to see if the item is in stock or can be pre-ordered awaiting delivery. Many of the products we sell are complex to put stock levels on the website. For example, we offer Parkside 00 kits in 3 different wheel options, but they need the same base product. So it has been hard to show the availability for all of them so only the 00 are physically held in stock. Similar issues apply where we sell the same metal sections in different lengths. We are also planning to change the way in which product options are displayed on the site, hopefully making things more obvious and simpler for you our loyal customers. Watch out for the changes. Thank you, keep safe. Derek, Anita, Matt and Judith
  14. European VAT is a big cause of problems, and not easy for small suppliers to resolve. If you trade on a major platfrom such as Amazon or Ebay thay provide mechanisms for dealing with it. If not then it causes issues. Anythig over 150Euro has to go with tax unpaid. Currently all imports to the EU below 150 Euro can either have taken prepaid by the sended (using the IOSS system) or not prepaid where the recieving country usually apply tax and the carrier will charge a service charge. I have seen some cases where they have not bothered. Gone is the old 20Euro no tax threshold. Larger suppliers can register direct for IOSS, but smaller ones are not able to do that. For starters you need to do it within the EU. Small suppliers can use IOSS but usually have to pay a third party for the privilage. I am still exploring oprions as I think it will benefit customers, but most agents want a significany up front/monthly charge plus a more reasonable per shipment charge. This per shipment will usually be passed on to the customer as part of the shipping cost, but hopefully will be less than the Post or Courier charges at the border. The VAT paid will then be at the VAT rate for the destination country. Also this system is for business to customer sales, so if you are VAT registered you cannot reclaim the VAT if IOSS is used. This is all for shipments to EU only. Imports to UK have a very different set of rules. You can see why this is causing suppliers headached.
  15. Drilling that many holed is a real bind. I certainly recommend higher quality drill for NS, the DRHM series on Eileens lists, this will geive better life than the DRCM series. Breakage is a pain. I would strongly recommend having a smaller protrusion from the Minidrill. Less protrusion, less risk of lateral force, just enough for the job. Drill out the solder with the cheaper economy drills.
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