Guy Rixon Posted October 21, 2018 Share Posted October 21, 2018 That's why I suggested an off-the shelf option such as Shopify. No IT knowledge needed beyond an ability to read what's on the screen and click a few buttons. Martin. So we've converged, I think. If C&L had a site built from a packaged solution maintained by the hosting service, it would be fixed and working by now. It isn't built like that, apparently, so fixing it isn't easy or quick. Mending it with a new one might be easier. Link to post Share on other sites More sharing options...
hayfield Posted October 21, 2018 Share Posted October 21, 2018 Like it or not Phil is having issues with his order system. He is aware of it and has a work around. The issue and work around is explained clearly on the home page. In order to expedite your order quickly just follow the simple set of instructions I know its not ideal and for some may involve additional work, but at the moment this is a way Phil feels he can handle. Link to post Share on other sites More sharing options...
PenrithBeacon Posted October 21, 2018 Share Posted October 21, 2018 Just come out of the Uckfield show and sitting in the local Costas. I had a brief chat with Phil at the show about his new TOUs to replace the Exacto ones in his range and very good they are too although he’s not yet able to retail them. Link to post Share on other sites More sharing options...
sharris Posted October 22, 2018 Share Posted October 22, 2018 (edited) IMO, there are many parallel between what's hard in space science and what's hard in railway modelling (and in software too). Indeed, the principles behind the rocker mechanisms on the Mars rovers' suspension systems are not unlike the compensation systems we might put under 6-coupled locos. NASA even refer to the mechanism as a bogie. https://mars.nasa.gov/msl/mission/rover/wheelslegs/ The design of the mechanism apparently allows Curiosity to withstand a 45 degree tilt without falling over - it might even survive my track-making 'skills'. Edited October 22, 2018 by sharris Link to post Share on other sites More sharing options...
AndyID Posted October 23, 2018 Share Posted October 23, 2018 Rocket science, in the sense of science done with instruments carried on spacecraft, is not especially easy. Among other things, Newtonian gravitation is not sufficient to analyze all the observations, some of them need general relativity. IMO, there are many parallel between what's hard in space science and what's hard in railway modelling (and in software too). But you probably don't want to hear about that. For light relief only: The Apollo program made it to the Moon and back with computers that were orders of magnitude less sophisticated than those in my car, and they paid not the slightest bit of attention to General Relativity. The Newtonian model works just fine for rocket trajectories within the Solar System at the velocities we are currently able to produce. Anyway, these days any self-respecting "rocket scientist" calls herself an "Aerospace Engineer". 1 Link to post Share on other sites More sharing options...
RMweb Premium Hal Nail Posted October 23, 2018 RMweb Premium Share Posted October 23, 2018 Just had a look on the moon rocket forum (MRWeb) and there a massive conspiracy theory raging about all this - the claim is fully working model railway track is an elaborate hoax and has never actually happened. Link to post Share on other sites More sharing options...
Lacathedrale Posted October 31, 2018 Share Posted October 31, 2018 I am sad to say that after three and a half weeks and £200 sent via bank transfer, five phone calls (and yet more unanswered) I still have nothing to show. Again, I report this without prejudice or agenda, and feel that it is important that a fair and open discussion is had. Link to post Share on other sites More sharing options...
davefromacrossthepond Posted November 1, 2018 Share Posted November 1, 2018 Just had a look on the moon rocket forum (MRWeb) and there a massive conspiracy theory raging about all this - the claim is fully working model railway track is an elaborate hoax and has never actually happened. You mean "fake news"? Link to post Share on other sites More sharing options...
davefromacrossthepond Posted November 1, 2018 Share Posted November 1, 2018 Not to be silly about this, but couldn't C&L perhaps sell some of its more popular items (rail, chairs etc) via ebay while the website is getting fixed? Yeah, it may cost a bit more, but isn't that better than the current situation? Link to post Share on other sites More sharing options...
AndyID Posted November 1, 2018 Share Posted November 1, 2018 Not to be silly about this, but couldn't C&L perhaps sell some of its more popular items (rail, chairs etc) via ebay while the website is getting fixed? Yeah, it may cost a bit more, but isn't that better than the current situation? That sounds like a very sensible way to get things moving and generate some near-term cash flow for C&L. However the latest from William makes me suspect the current business model is not working at all. I really hope I'm wrong. Link to post Share on other sites More sharing options...
Lacathedrale Posted November 7, 2018 Share Posted November 7, 2018 Another week, another tumbleweed. Link to post Share on other sites More sharing options...
muddys-blues Posted November 8, 2018 Share Posted November 8, 2018 I am sad to say that after three and a half weeks and £200 sent via bank transfer, five phone calls (and yet more unanswered) I still have nothing to show. Again, I report this without prejudice or agenda, and feel that it is important that a fair and open discussion is had. Early days yet Mate, mine took nearly 8 weeks to complete in the end .... wrong bits sent, I paid to send them back, didn't get a return postage refund or even an apology verbal or written on the shambles of how the order unravelled, just some self centred garble about how busy and tough his business was at the time !!! I think Phil is a bit too belligerent to a) listen to his Friends for advice, b) learn new ways to make it easier for him and his customers or c) both. I just hope I have enough stock to do all my track work now and not have to go through the rigmarole of ordering off him again. Craig. Link to post Share on other sites More sharing options...
Lacathedrale Posted November 9, 2018 Share Posted November 9, 2018 So after almost six weeks, my package arrived, thankfully complete. C&L had the gall to charge me over £25 for postage on a package - which I thought fair given that it was automatically calculated and going super-special royal mail insured lah-de-dah with lots of rail in it - Not particularly nice to see the package arrive 2nd class with a postage cost printed on it of £5.75 I will never, ever be buying anything from this chap again to support this kind of business practise. Link to post Share on other sites More sharing options...
Stephen Freeman Posted November 9, 2018 Share Posted November 9, 2018 (edited) For those who just want to buy Hi-Ni Bullhead rail (code 125 and 75). Karlgarin sell this and should also be available from Phoenix Paints. Karlgarin sell their rail in 30 inch lengths so carriage should work out a little cheaper at £10.00 by Courier any size order (within reason I presume). From Phoenix Paints it's in metre lengths.They also do an interesting range in Flatbottom as well. No chairs yet of course.... but then there is always Exactoscale and Shapeways. Just wish Phil would get his act together. Edited November 9, 2018 by Stephen Freeman Link to post Share on other sites More sharing options...
RMweb Gold Joseph_Pestell Posted November 9, 2018 RMweb Gold Share Posted November 9, 2018 On the "new EM" thread, someone mentioned C&L built pointwork. Is this still available given the current difficulties? Link to post Share on other sites More sharing options...
Sails Posted November 9, 2018 Share Posted November 9, 2018 Joseph, reading the recent comments I would say that you order at your own risk. I too considered ordering point work but am happy to wait for now. Mark Link to post Share on other sites More sharing options...
hayfield Posted November 9, 2018 Share Posted November 9, 2018 As far as I am aware these were something inherited from the previous owner and Phil was selling through existing stock only, I can only remember 00 gauge items and cannot see them being advertised now Link to post Share on other sites More sharing options...
RMweb Premium polybear Posted November 9, 2018 RMweb Premium Share Posted November 9, 2018 So after almost six weeks, my package arrived, thankfully complete. C&L had the gall to charge me over £25 for postage on a package - which I thought fair given that it was automatically calculated and going super-special royal mail insured lah-de-dah with lots of rail in it - Not particularly nice to see the package arrive 2nd class with a postage cost printed on it of £5.75 I will never, ever be buying anything from this chap again to support this kind of business practise. I'd be quizzing C&L over this cost. Something to cover packing time & materials I can swallow (if I have to) but twenty quid is stretching things just a bit long way too far. Consider yourself fully justified in being mightily p!ssed. Link to post Share on other sites More sharing options...
SJS Posted November 9, 2018 Share Posted November 9, 2018 Rocket science, in the sense of science done with instruments carried on spacecraft, is not especially easy. Among other things, Newtonian gravitation is not sufficient to analyze all the observations, some of them need general relativity. IMO, there are many parallel between what's hard in space science and what's hard in railway modelling (and in software too). But you probably don't want to hear about that. Umm as a "rocket scientist / rocket engineer" (honestly) - I don't see any parallels between space science and/or space engineering and railway modelling. Railway modelling is much, much harder.....at least to me....lol 1 Link to post Share on other sites More sharing options...
Jol Wilkinson Posted November 9, 2018 Share Posted November 9, 2018 PPP have just introduced HiNi BH rail (I believe the beginning of a range of track parts within their ever expanding empire). Next day P&P for rail (any quantity) is £10:00, so clearly not a low cost carriage item. Link to post Share on other sites More sharing options...
RMweb Gold martin_wynne Posted November 9, 2018 RMweb Gold Share Posted November 9, 2018 PPP have just introduced HiNi BH rail (I believe the beginning of a range of track parts within their ever expanding empire). Next day P&P for rail (any quantity) is £10:00, so clearly not a low cost carriage item. https://www.phoenix-paints.co.uk/products/9-90002 Link to post Share on other sites More sharing options...
Stephen Freeman Posted November 9, 2018 Share Posted November 9, 2018 https://www.phoenix-paints.co.uk/products/9-90002Its from Karlgarin actually, as I already mentioned. There are other rail profiles available too. Link to post Share on other sites More sharing options...
darren01 Posted November 9, 2018 Share Posted November 9, 2018 (edited) I'd be quizzing C&L over this cost. Something to cover packing time & materials I can swallow (if I have to) but twenty quid is stretching things just a bit long way too far. Consider yourself fully justified in being mightily p!ssed. Yes, Like 500 4mm chairs going up to £27.50!, what a joke, i have been looking at doing them myself on a 3D printer. Edited November 9, 2018 by darren01 Link to post Share on other sites More sharing options...
Stephen Freeman Posted November 9, 2018 Share Posted November 9, 2018 (edited) For those who just want to buy Hi-Ni Bullhead rail (code 125 and 75). Karlgarin sell this and should also be available from Phoenix Paints. Karlgarin sell their rail in 30 inch lengths so carriage should work out a little cheaper at £10.00 by Courier any size order (within reason I presume). From Phoenix Paints it's in metre lengths.They also do an interesting range in Flatbottom as well. No chairs yet of course.... but then there is always Exactoscale and Shapeways. Just wish Phil would get his act together. I see Richard (Karlgarin Models)has altered his http://www.karlgarin.com/whatsnew.htm website so the code 125 is better value and cheaper to ship. Edited November 10, 2018 by Stephen Freeman Link to post Share on other sites More sharing options...
RMweb Premium polybear Posted November 9, 2018 RMweb Premium Share Posted November 9, 2018 Yes, Like 500 4mm chairs going up to £27.50!, what a joke, i have been looking at doing them myself on a 3D printer. What was the price under the old ownership? 500 Exactoscale chairs are twenty quid..... Link to post Share on other sites More sharing options...
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