georgeds Posted April 21, 2019 Share Posted April 21, 2019 Thanks to Charlie for swapping my 156 with no quibbles - great service, and I am now very excited to get it running! 1 Link to post Share on other sites More sharing options...
charliepetty Posted April 21, 2019 Author Share Posted April 21, 2019 4 hours ago, georgeds said: Thanks to Charlie for swapping my 156 with no quibbles - great service, and I am now very excited to get it running! No problems. Charlie Link to post Share on other sites More sharing options...
charliepetty Posted May 1, 2019 Author Share Posted May 1, 2019 Please note: The East Midlands Trains Class 156s are running out, so please do not leave it long as you might end up paying 'Ebay Prices' as when they are gone, they are gone. Do not say I did not warn you. Charlie PPS Hattons and Rails of Sheffield still have a few left too! 1 Link to post Share on other sites More sharing options...
centraltrains Posted May 1, 2019 Share Posted May 1, 2019 Hate to ask too much; are there any signs of the provincial ones yet, or is it still unknown? Link to post Share on other sites More sharing options...
charliepetty Posted May 8, 2019 Author Share Posted May 8, 2019 Being reprinted as we speak, no delivery as yet. Sorry but Rapido cocked it up not us. I think at £230.00 it 'HAS' to be correct, we could not accept the errors on the samples! 6 2 Link to post Share on other sites More sharing options...
Perfect Paul Posted May 9, 2019 Share Posted May 9, 2019 (edited) 12 hours ago, charliepetty said: Being reprinted as we speak, no delivery as yet. Sorry but Rapido cocked it up not us. I think at £230.00 it 'HAS' to be correct, we could not accept the errors on the samples! I'm glad that on behalf of fellow modellers, you are "NOT PREPARED TO ACCEPT 2ND BEST" from Rapido Trains. After the vast amount of time, effort, and money that you have obviously spent on research and development, it would be regarded as "a crime" if Rapido just feel that "2nd best" will do for us UK modellers, and that they can therefore try to ruin your reputation for Quality. Rapido promise Quality, so that is what WE expect. Edited May 9, 2019 by Perfect Paul 2 2 Link to post Share on other sites More sharing options...
mdvle Posted May 9, 2019 Share Posted May 9, 2019 Don't know how applicable it is, but the latest North American Rapido Newsletter announces Rapido has just hired 2 people and significantly promoted one existing employee to help deal with the issues they were facing being a rapidly growing company. Hopefully this will help both prevent what has happened in this case and solve some of the other issues that seem to have cropped up lately. (those that want to read about it can see the end of this newsletter - https://myemail.constantcontact.com/Rapido-News-110---New-LRC--New-Hoppers--New-NP-Boxcars--New-Video-.html?soid=1101318906379&aid=I4ag6HlTnuk ). Link to post Share on other sites More sharing options...
YesTor Posted May 9, 2019 Share Posted May 9, 2019 (edited) 8 hours ago, Perfect Paul said: After the vast amount of time, effort, and money that you have obviously spent on research and development, it would be regarded as "a crime" if Rapido just feel that "2nd best" will do for us UK modellers, and that they can therefore try to ruin your reputation for Quality. Non-factual, surely? As if Rapido, or any manufacturer would submit erroneous samples to a client on purpose. Sorry, but that's a ridiculous statement. Edited May 9, 2019 by YesTor 2 Link to post Share on other sites More sharing options...
Perfect Paul Posted May 9, 2019 Share Posted May 9, 2019 (edited) 13 hours ago, YesTor said: Non-factual, surely? As if Rapido, or any manufacturer would submit erroneous samples to a client on purpose. Sorry, but that's a ridiculous statement. Not that ridiculous : It is my understanding that this is not the first time that this livery has been subjected to errors. They were meant to be delivered along with the EMT version at last year's Warley Show. They failed to appear because of livery errors. (Confirmed by a Rapido employee at Warley) There have been further errors since then, leading to yet more delays. Edited May 10, 2019 by Perfect Paul 1 Link to post Share on other sites More sharing options...
reggie Posted May 10, 2019 Share Posted May 10, 2019 Anyone know when the specific decoders will be available for the 156? Or if any stock anywhere? Link to post Share on other sites More sharing options...
RMweb Premium JDW Posted May 12, 2019 RMweb Premium Share Posted May 12, 2019 Sorry if I missed this, I can't see anything scrolling back through the last couple of pages. What was the error on the samples? Perfect Paul (oh that we were all that good, including Rapido, eh?) seems to be a bit harsh, surely the fact that it's been picked up and is being corrected is the right way forwards, even if it means you can't have your new toy to throw out of the pram until a bit later. I can't imagine a manufacturer would try and "ruin someone's reputation for quality" when that someone is putting a lot of work their way with models already released and many more versions to follow, that would be very bizarre business logic more suited to the DJM thread. Something's gone wrong, it's been dealt with professionally, the models will arrive when they arrive. I doubt Charlie wants the stress and hassle, nor Rapido the cost and inconvenience of having to delay and correct them, but credit to both for sorting it. 2 Link to post Share on other sites More sharing options...
Popular Post charliepetty Posted May 12, 2019 Author Popular Post Share Posted May 12, 2019 (edited) This is getting silly! The facts are: Livery Samples last year had some errors, thats what samples are for !! We pointed out these errors to be corrected. In January (Somewhat later than planned) the corrected samples arrived but on inspection the errors had not been corrected, so we had two options: 1/ Accept the Errors. 2/ Delay the model for 6 months and get them corrected. Thus the model is way overdue, sadly non of this was our fault, we are getting grief from customers and cancellations sadly for something out of out control, we are very sorry but we found it unacceptable to offer a product that was not up to our high standards. I hope this clears up this subject. This has slowed down our future plans. SORRY Charlie Edited May 12, 2019 by charliepetty error 2 2 2 3 18 Link to post Share on other sites More sharing options...
wombatofludham Posted May 12, 2019 Share Posted May 12, 2019 Speaking personally I think the insistence on the correction was correct and am really looking forward to getting my hands on a sound fitted example. I imagine once they are delivered people will come back and they will sell out quickly. Let's face it there's not much competition if you want a Provincial Class 156 and the reception the Scotrail units have had shows the quality achieved, with few turning up on eBay. As for giving you grief, some people really need to have a word with themselves. 1 10 Link to post Share on other sites More sharing options...
66738 Posted May 13, 2019 Share Posted May 13, 2019 8 hours ago, wombatofludham said: Speaking personally I think the insistence on the correction was correct and am really looking forward to getting my hands on a sound fitted example. I imagine once they are delivered people will come back and they will sell out quickly. Let's face it there's not much competition if you want a Provincial Class 156 and the reception the Scotrail units have had shows the quality achieved, with few turning up on eBay. As for giving you grief, some people really need to have a word with themselves. Sad to hear people are giving you grief. It’s not your fault. You are trying to ensure that your customers get the best 156 it can be, and with livery errors, it is never going to be the best. You are absolutely right making sure that the factory gets it spot on. So what if it’s 6 months late. It needs to be correct. 66738 2 6 Link to post Share on other sites More sharing options...
GordonC Posted May 13, 2019 Share Posted May 13, 2019 I'd much rather have a correct model 6 months later than one which was wrong and irritated me until I corrected it or sold it!! 6 Link to post Share on other sites More sharing options...
girlinb Posted May 13, 2019 Share Posted May 13, 2019 I can't belief people giving grief for doing the right thing and telling people why there is a delay - other companies have just continued and got it wrong or delatyed and not said why More than happy to wait for my ones to arrive 9 Link to post Share on other sites More sharing options...
charliepetty Posted May 13, 2019 Author Share Posted May 13, 2019 Thasnk you. Charlie 1 Link to post Share on other sites More sharing options...
MRDBLUE17 Posted May 14, 2019 Share Posted May 14, 2019 Hi Charlie, A very sensible approach and quite right delaying it to get it right. Now wheres my 156! Seriously the Scotrail sound fitted pair I have already are simply superb and the Provincial one holds excitement simply for the fact I remember getting my Lima one for my Birthday way back when they first came out when I was 10, and it was a cracking model for its time. Hopefully see you at Perth all the best Mark 1 1 Link to post Share on other sites More sharing options...
RMweb Gold TravisM Posted May 15, 2019 RMweb Gold Share Posted May 15, 2019 Hi Charlie, I’m going to ask a cheeky question but are there any plans for new and different liveries if there’s going to be future releases? Link to post Share on other sites More sharing options...
arran Posted May 15, 2019 Share Posted May 15, 2019 Next we are going to welease Bwian Regards Arran 6 Link to post Share on other sites More sharing options...
charliepetty Posted May 15, 2019 Author Share Posted May 15, 2019 Could be Blue! Link to post Share on other sites More sharing options...
james-htfc Posted May 16, 2019 Share Posted May 16, 2019 Is Northern Spirit in the pipeline? If not I'll send one of my Scotrail sets off for a repaint 1 Link to post Share on other sites More sharing options...
Andy Mac Posted May 17, 2019 Share Posted May 17, 2019 (edited) On 15/05/2019 at 19:39, jools1959 said: Hi Charlie, I’m going to ask a cheeky question but are there any plans for new and different liveries if there’s going to be future releases? Jools, have a read on the other 156 thread, Charlie has already mentioned future liveries Edited May 17, 2019 by Andy Mac 1 Link to post Share on other sites More sharing options...
charliepetty Posted May 17, 2019 Author Share Posted May 17, 2019 On 16/05/2019 at 17:03, james-htfc said: Is Northern Spirit in the pipeline? If not I'll send one of my Scotrail sets off for a repaint No plans for Northern Spirit, Sorry. Link to post Share on other sites More sharing options...
james-htfc Posted May 20, 2019 Share Posted May 20, 2019 No worries – I've already purchased a couple of units just in case it wasn't planned, so will send one off for repainting Off-topic I know, but how are the 142s coming along? Link to post Share on other sites More sharing options...
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