88D Posted February 7, 2018 Share Posted February 7, 2018 Last year I won a kit-built loco. It never arrived, despite assertions that it had been sent and GPO (showing my age there) checking it’s whereabouts. Got a full refund, but now note it is back up for auction with the same seller! Not bidding this time, and have severe doubts it was ever posted. Anybody else suffer from a similar situation? Link to post Share on other sites More sharing options...
drduncan Posted February 7, 2018 Share Posted February 7, 2018 What kit? Link to post Share on other sites More sharing options...
fozzy280472 Posted February 7, 2018 Share Posted February 7, 2018 Had this happen to me not long ago , won a brand new Hornby blue and grey express parcels mk1 full brake for £6.20 plus post and that never arrived. Funnily enough it was relisted by the same seller within a week , he is not a dealer , I suppose he wanted more money and the auction I won wasn't enough . I got my refund but it still left a sour taste . Couldn't be bothered to report it, eBay has lots of dodgy sellers AND buyers and they really don't seem interested. Chalk it up to experience. Link to post Share on other sites More sharing options...
Pete the Elaner Posted February 7, 2018 Share Posted February 7, 2018 I bought a switch for the car a few years ago. Seller claimed that it was returned 'address not found', which was the biggest load of bull I had ever heard because I have lived here for years & bought loads from ebay before & since without any problems. I offered to collect & heard nothing further. Link to post Share on other sites More sharing options...
hayfield Posted February 8, 2018 Share Posted February 8, 2018 You could report your suspicions to eBay, though I doubt they would do anything. On the other hand whilst unlikely it may have been returned by the Royal mail to the seller weeks later Link to post Share on other sites More sharing options...
RMweb Premium njee20 Posted February 8, 2018 RMweb Premium Share Posted February 8, 2018 There’s no proof, so nothing eBay can do. Seller wanted more. If you really want the item then bid again, maybe change your mind afterward... It’s a really crap thing to do. 1 Link to post Share on other sites More sharing options...
RMweb Gold Metr0Land Posted February 8, 2018 RMweb Gold Share Posted February 8, 2018 (edited) If you don't mind getting a negative you could always bid an outrageous amount close to auction end to make sure you win it. Then not pay for it. eg say there's a problem with your paypal account you didn't know about until after the end of auction. Edited February 8, 2018 by Metr0Land Link to post Share on other sites More sharing options...
Crosland Posted February 8, 2018 Share Posted February 8, 2018 (edited) Royal Mails tracking system is far from fool proof and parcels can take a long time to be returned. I recently received one 14 months after despatch, although that one was to Australia. Tracking still shows it as being in the system. Edited February 8, 2018 by Crosland Link to post Share on other sites More sharing options...
Andrew F Posted February 8, 2018 Share Posted February 8, 2018 If you don't mind getting a negative you could always bid an outrageous amount close to auction end to make sure you win it. Then not pay for it. eg say there's a problem with your paypal account you didn't know about until after the end of auction. Sellers can't leave a buyer a neg. Your revenge idea is a nice one. Link to post Share on other sites More sharing options...
RMweb Premium polybear Posted February 8, 2018 RMweb Premium Share Posted February 8, 2018 Even better - post a link and we'll take it in turns. He'll never sell it...... 1 Link to post Share on other sites More sharing options...
sp1 Posted February 8, 2018 Share Posted February 8, 2018 Even better - post a link and we'll take it in turns. He'll never sell it......I was just thinking that ;-) Link to post Share on other sites More sharing options...
RMweb Gold Metr0Land Posted February 8, 2018 RMweb Gold Share Posted February 8, 2018 (edited) Does he take cheques as well as paypal? Your cheque's in the post guv, honest..... (And yes I was thinking along the same lines as #11 and #10) Edited February 8, 2018 by Metr0Land Link to post Share on other sites More sharing options...
RMweb Premium Andy Hayter Posted February 8, 2018 RMweb Premium Share Posted February 8, 2018 Sellers can't leave a buyer a neg. Your revenge idea is a nice one. Are you sure? I have never received a negative buyer comment, but I have a fist full of positive ones. So is the option to leave a positive or nothing at all? Link to post Share on other sites More sharing options...
Quarryscapes Posted February 10, 2018 Share Posted February 10, 2018 Are you sure? I have never received a negative buyer comment, but I have a fist full of positive ones. So is the option to leave a positive or nothing at all? Yes, and has been for some time. Link to post Share on other sites More sharing options...
88D Posted February 12, 2018 Author Share Posted February 12, 2018 The item was sold again, but immediately relisted on ‘Buy it now’, and has gone for £3 more than I won it for last year! As many of you say, these non-delivery situations are very hard to prove unless parcels are tracked (this wasn’t). I’m glad that eBay is pushing for postage tracking on these high value items, and wish it had been in place on this purchase. Hey ho, onwards and upwards; but I won’t buy from him again Link to post Share on other sites More sharing options...
RMweb Premium njee20 Posted February 12, 2018 RMweb Premium Share Posted February 12, 2018 Even then, a buyer can just say "I'm really sorry, it got ruined", if you've had a refund what can anyone do? They can't force a buyer to send you an item they may (genuinely) no longer have. As you say - ignore the seller and hope to find things elsewhere! Link to post Share on other sites More sharing options...
Lady_Ava_Hay Posted February 12, 2018 Share Posted February 12, 2018 Had this happen to me not long ago , won a brand new Hornby blue and grey express parcels mk1 full brake for £6.20 plus post and that never arrived. Funnily enough it was relisted by the same seller within a week , he is not a dealer , I suppose he wanted more money and the auction I won wasn't enough . I got my refund but it still left a sour taste . Couldn't be bothered to report it, eBay has lots of dodgy sellers AND buyers and they really don't seem interested. Chalk it up to experience. I agree. Unless there has been an attempt to defraud or someone has demonstrably lost money as a direct result of an ebay transaction, ebay are just not interested. For them it is easier just to issue a refund than to decide on the merits of any individual case. They are much harder on commercial sellers but they can amass a lot of bad publicity very quickly and that definitely affects sales. It does pay to look at a seller's feedback. If it is based on only a few sales then that seller is more likely to 'change their mind' or indeed get a bit put off by it not being a good experience for them. I think ebay these days more directly reflects the modern selling environment than it used to. Most retailers would agree that much the same happens in retail shops. Link to post Share on other sites More sharing options...
Richard Lee Posted February 12, 2018 Share Posted February 12, 2018 Royal Mails tracking system is far from fool proof [snip] Recently I bought 3 new coaches from Hattons that were sent Royal Mail Priority Airmail or something similar. I was given a tracking number that never even made it onto Royal Mail's computer. I did receive the coaches as ordered, I am happy to say. Link to post Share on other sites More sharing options...
hayfield Posted February 12, 2018 Share Posted February 12, 2018 . I’m glad that eBay is pushing for postage tracking on these high value items, and wish it had been in place on this purchase. Hey ho, onwards and upwards; but I won’t buy from him again This will have the effect of increasing the postage paid by buyers on low value items. The easy way to check out the cheats is to ask for a copy of proof of postage. Ojn the other hand just leave negative feedback and get on with life This is what I try and do Anything under £20 goes normal and I get a certificate of posting, Over £25 and under £50 I charge a £1 more postage and send recorded, For items which start just below £50 I charge a couple of £'s extra but send special delivery, Anything which I listed under £50 and makes over £55 I am happy to pay the extra for special delivery If I end up charging too much postage I send a refund, its more important to me to do the correct thing. What others do is up to them 2 Link to post Share on other sites More sharing options...
88D Posted February 12, 2018 Author Share Posted February 12, 2018 This will have the effect of increasing the postage paid by buyers on low value items. The easy way to check out the cheats is to ask for a copy of proof of postage. Ojn the other hand just leave negative feedback and get on with life This is what I try and do Anything under £20 goes normal and I get a certificate of posting, Over £25 and under £50 I charge a £1 more postage and send recorded, For items which start just below £50 I charge a couple of £'s extra but send special delivery, Anything which I listed under £50 and makes over £55 I am happy to pay the extra for special delivery If I end up charging too much postage I send a refund, its more important to me to do the correct thing. What others do is up to them Well, John, this seems a good regime to me. As a very contented buyer from you in the past, I hasten to add that you are definitely not on my list of ‘watch out for him’! Link to post Share on other sites More sharing options...
hayfield Posted February 12, 2018 Share Posted February 12, 2018 Well, John, this seems a good regime to me. As a very contented buyer from you in the past, I hasten to add that you are definitely not on my list of ‘watch out for him’! Thanks I think !! but please do not stop looking out as the misses and daughter are on my case (and they are probably correct) thinking I am a bit of a hoarder. Having a big clear out. Just rescued a Slaters 7 mm scale LMS Flatiron in need of wheels, motor and gears and a repaint to ease the pain Link to post Share on other sites More sharing options...
RMweb Premium Andy Hayter Posted February 12, 2018 RMweb Premium Share Posted February 12, 2018 Recently I bought 3 new coaches from Hattons that were sent Royal Mail Priority Airmail or something similar. I was given a tracking number that never even made it onto Royal Mail's computer. I did receive the coaches as ordered, I am happy to say. Not a Royal Mail problem. I had a delivery sent early to mid December by Hattons. I allowed around 10 days with Xmas coming up and when the parcel had not arrived I checked the tracking number to be informed that the number did not exist. This of course set the rabbits running, so I contacted Hattons who told me that they do not actually use tracking for international deliveries. Needless to say the parcel turned up during the exchange of messages. To be honest I can understand why Hattons don't use tracking (even if I cannot understand why they issue a number). I have had parcels delivered to the South of France that are shown as still being at Roissy (Sorting office at Paris airport) and have apparently remained there for several more days. Link to post Share on other sites More sharing options...
RMweb Gold adb968008 Posted February 12, 2018 RMweb Gold Share Posted February 12, 2018 I’ve just moved to using shutl by ebay, it’s hermes (I know people don’t like it).. But it’s £1 odd cheaper than royal mail, more competitive on larger items, but the three big bonuses are not having to write lots of addresses, wait in line at the post office which meticulously measures and weighs each parcel.. even if the 10-20 i’m Posting are identical, and the tracking number automatically goes to ebay and the seller. It’s saving me hours literally ! Hours ! 1 Link to post Share on other sites More sharing options...
Crosland Posted February 13, 2018 Share Posted February 13, 2018 I had a delivery sent early to mid December by Hattons. I allowed around 10 days with Xmas coming up and when the parcel had not arrived I checked the tracking number to be informed that the number did not exist. This of course set the rabbits running, so I contacted Hattons who told me that they do not actually use tracking for international deliveries. Needless to say the parcel turned up during the exchange of messages. So where did you get the tracking number from? Did Hattons just make it up? Link to post Share on other sites More sharing options...
RMweb Premium Andy Hayter Posted February 13, 2018 RMweb Premium Share Posted February 13, 2018 You would have to ask Hattons that, but it may be that their software system automatically generates a PO tracking number that is either used, or not. Link to post Share on other sites More sharing options...
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