Guest teacupteacup Posted April 13, 2019 Share Posted April 13, 2019 Hi, I'm unable to log on to Rmweb via virgin media using chrome, Firefox or ie. No probs with any other sites. Has anyone experienced the same? Link to post Share on other sites More sharing options...
Guest teacupteacup Posted April 13, 2019 Share Posted April 13, 2019 Managed to sort this... I was attempting to login using an existing bookmark, so I tried logging in direct, no probs. Deleted the old bookmark and created a new one I'll close this off now Link to post Share on other sites More sharing options...
RMweb Gold ROSSPOP Posted April 13, 2019 RMweb Gold Share Posted April 13, 2019 Same for me on Opera Deleted the current bookmark and started again 1 Link to post Share on other sites More sharing options...
RMweb Gold The Johnster Posted April 13, 2019 RMweb Gold Share Posted April 13, 2019 (edited) Experiencing the same on Mac with Safari; works fine on iPhone Safari. Will try logging in direct when I get home. Edited April 13, 2019 by The Johnster Link to post Share on other sites More sharing options...
RMweb Gold Captain Kernow Posted April 13, 2019 RMweb Gold Share Posted April 13, 2019 I found this to be a problem earlier this afternoon (using Chrome), but I assumed that the site was down for some reason. I just managed to get in via the BRM site, however, and have found that RMWeb has been working well all the afternoon! I've also created a new bookmark bar tab, which now seems to work fine. How mysterious! 1 Link to post Share on other sites More sharing options...
The Great Bear Posted April 13, 2019 Share Posted April 13, 2019 I am getting same error when trying to access bookmarked topics or results given by google. Site itself, view new content works ok Link to post Share on other sites More sharing options...
Ruston Posted April 13, 2019 Share Posted April 13, 2019 (edited) I've had the same thing. I've got this site as my home page and thought all day that there was something wrong and finally got in by looking it up on google. It's the only way I can get to it now as even typing directly into my browser rmweb.co.uk/community/index.php doesn't work, which is very strange as that's what the address is when I get here from google. Edited April 13, 2019 by Ruston 1 Link to post Share on other sites More sharing options...
RMweb Premium Nile Posted April 13, 2019 RMweb Premium Share Posted April 13, 2019 (edited) Interesting, I've been using the site all day without trouble, but if I click on my shortcut to the index page I get error 502. Edited April 13, 2019 by Nile correction 1 Link to post Share on other sites More sharing options...
Platform 1 Posted April 13, 2019 Share Posted April 13, 2019 I think it's all to do with SSL/TLS. Using https://rmweb.co.uk works, but http://rmweb.co.uk (that many will have stored in their bookmarks/favourites) doesn't. Many sites automatically redirect, but it seems rmweb doesn't yet. Hope this helps. 2 1 2 Link to post Share on other sites More sharing options...
RMweb Premium Nile Posted April 13, 2019 RMweb Premium Share Posted April 13, 2019 Yep, that's fixed it. 1 Link to post Share on other sites More sharing options...
raymw Posted April 13, 2019 Share Posted April 13, 2019 (edited) this is mesage i get, seems to be some cloudy problem at the server Edited April 13, 2019 by raymw redacted screen shot 2 Link to post Share on other sites More sharing options...
Flood Posted April 13, 2019 Share Posted April 13, 2019 Had this problem as well from my bookmark. Did a search, that gave me the rmweb.co.uk/community/index.php link which worked fine. Link to post Share on other sites More sharing options...
Kiwi Posted April 14, 2019 Share Posted April 14, 2019 (edited) 8 hours ago, raymw said: this is mesage i get, seems to be some cloudy problem at the server No, it isn’t. As others have said, you need to update your bookmark. Although the image you attached “appears” to show a valid URL, it actually doesn’t. The browser is showing the URL as starting with just “www”. You need to change that to “https://www”. Neither just www or http://www will work. You can either delete your bookmark and create a new one, or (in most browsers) edit the existing one. On on many sites the server manager can simply set a “redirect” to https to avoid the need to do this. But it is not quite that easy on a system as complex as RMWeb. The huge proliferation of embedded links to other sites, images stored elsewhere etc, many going back years, means that you can’t just do it automatically. There would be pandemonium as members found hundreds of links to sites that still use http were broken. So there is a minor inconvenience while we all amend our ancient bookmarks. No big deal. Edited April 14, 2019 by Kiwi Typo 1 1 Link to post Share on other sites More sharing options...
chrisf Posted April 14, 2019 Share Posted April 14, 2019 Another victim here. Problem solved with the help of other kind members as I am not clever enought to figure it out by myself. Chris Link to post Share on other sites More sharing options...
RMweb Premium Ian J. Posted April 14, 2019 RMweb Premium Share Posted April 14, 2019 I had the problem yesterday. I found out what the cause was when I was doing a search on Google and clicked on an RMweb result that obviously must have had the https at the beginning as the link worked. So I checked out my bookmarks and sure enough they were http. I edited them to https and all then worked. Link to post Share on other sites More sharing options...
raymw Posted April 14, 2019 Share Posted April 14, 2019 (edited) So why, and who, yesterday? http worked OK before then. Edited April 14, 2019 by raymw Link to post Share on other sites More sharing options...
RMweb Gold Oldddudders Posted April 14, 2019 RMweb Gold Share Posted April 14, 2019 It's an ill wind. The old link I had into RMweb had for some time logged me in but apologised that that VNC page was no longer available. I set up a new link a couple of days ago, and that worked direct, of course. However, whenever I tried to drag the old link to the trash it took the new one too. Bums! As of this morning that is not true, and the old link is gone for good. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted April 14, 2019 Moderators Share Posted April 14, 2019 12 minutes ago, raymw said: So why, and who, yesterday? http worked OK before then. https://www.rmweb.co.uk/community/index.php?/topic/143043-forum-software-update-13-march-2019/page/3/&tab=comments#comment-3525627 Hardly merits demands for a public inquiry though. Link to post Share on other sites More sharing options...
Kiwi Posted April 14, 2019 Share Posted April 14, 2019 1 hour ago, Oldddudders said: It's an ill wind. The old link I had into RMweb had for some time logged me in but apologised that that VNC page was no longer available. I set up a new link a couple of days ago, and that worked direct, of course. However, whenever I tried to drag the old link to the trash it took the new one too. Bums! As of this morning that is not true, and the old link is gone for good. Being more of a “glass half full” type a person, there is actually a silver lining here. Using “redirects” is technically a bad thing. Sure, It saves / saved non-technical people the massive (!) one-off effort of updating old links, but also wastes time (two steps to get where you wanted to go instead of one) and generally slowed the RMWeb server down every time those links were used. It is of course true that both were infinitesimally small, but still, every little thing does add up! Actuallly, I wouldn’t be surprised (guessing here) if the server techs had set a time limit to the redirect settings, and hence the sudden and unexpected change. It’s not an uncommon thing to do on larger installations. 1 Link to post Share on other sites More sharing options...
RMweb Gold Colin_McLeod Posted April 14, 2019 RMweb Gold Share Posted April 14, 2019 https://www.rmweb.co.uk works. http://www.rmweb.co.uk doesn't work. www.rmweb.co.uk doesn't work. All as it should be. Old bookmarks may not have the correct address. 1 Link to post Share on other sites More sharing options...
RMweb Gold Shedman5 Posted April 14, 2019 RMweb Gold Share Posted April 14, 2019 Simple answer is change your bookmark to https://www.rmweb.co.uk/ On all devices! 1 Link to post Share on other sites More sharing options...
RMweb Premium rab Posted April 14, 2019 RMweb Premium Share Posted April 14, 2019 6 hours ago, AY Mod said: https://www.rmweb.co.uk/community/index.php?/topic/143043-forum-software-update-13-march-2019/page/3/&tab=comments#comment-3525627 Hardly merits demands for a public inquiry though. I think it just shows how much we all enjoy the forum, and miss it when, for whatever reason, we can't access it. (I'm settling down to catch up on the last 24hrs posts I've missed)! Link to post Share on other sites More sharing options...
Guest teacupteacup Posted April 14, 2019 Share Posted April 14, 2019 When I opened this topic I was still able to access the site via my android phone with no probs, on 4G Yesterday I had Virgin Media installed and I wasn't sure if it was them causing a prob or another cause, turns out it was another cause! All sorted now though so happy days Link to post Share on other sites More sharing options...
pharrc20 Posted April 15, 2019 Share Posted April 15, 2019 I had same problem accessing site on my Samsung android S7 phone using the phone browser - thought initially it might be the browser update that was causing the problem but having logged in at work on dinner hour and found this thread I deleted phone bookmark, googled rmweb and used that page and logged in just fine. Cheers Paul Link to post Share on other sites More sharing options...
Moderators AY Mod Posted April 15, 2019 Moderators Share Posted April 15, 2019 It should now be fixed from non-https links anyway. 2 1 Link to post Share on other sites More sharing options...
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