autocoach Posted November 12, 2019 Share Posted November 12, 2019 It has arrived on this far distant shore. I was interested in this van as much for the technology developed to produce it with large scale (well larger than ever before) 3-D printing production. I would hope to hear a lot more about the technology involved as a possible answer to providing smaller quantity of a model than would otherwise be uneconomical through injection molding. My first task was to fit NEM Kadee #17 couplers. In doing so I somehow broke off the coupling hook on one end. Oh well, a lot of my English equipment runs with missing hooks. The NEM coupler box as delivered hung too low when a Kadee was first pushed in. I noticed it was somewhat loose so I removed with trepidation lest I break something the wheels and screwed the very tiny mounting screws as tight as they would go. I was worried spreading the axle guards to reinsert the wheels but that went okay. There was enough flexibility in the material to take dismounting and remounting the wheels. Screwing the NEM box tight raised the NEM box to an acceptable height. One of the attached photos show it attached to a Kadee height gauge at an acceptable height. The slight fuzz on the printing that can be seen close up on the first two pictures was apparently not a 3D print problem and brushed off with a soft brush. If this is to be the future for small production RTR (or kit?) it is very acceptable one could say an even an auspicious portent of the future. 3 2 Link to post Share on other sites More sharing options...
bigherb Posted November 12, 2019 Share Posted November 12, 2019 10 hours ago, woodenhead said: For those of us who ordered more than one wagon and did so as early adopters there was an offer of 5% off the price. How will that discount be applied, so far the charges have been the full price. My discount was applied when they took the money from my card. 1 Link to post Share on other sites More sharing options...
woodenhead Posted November 12, 2019 Share Posted November 12, 2019 8 minutes ago, bigherb said: My discount was applied when they took the money from my card. Maybe the next invoice will have the discount when the final wagon is sent out. Link to post Share on other sites More sharing options...
RMweb Gold adb968008 Posted November 12, 2019 RMweb Gold Share Posted November 12, 2019 (edited) 12 hours ago, woodenhead said: For those of us who ordered more than one wagon and did so as early adopters there was an offer of 5% off the price. How will that discount be applied, so far the charges have been the full price. I ordered two at the date of announcement but was charged full price, for the sake of £2 odd, i’m not going to chase it. edit: see below.. I did receive credit. Edited November 12, 2019 by adb968008 Link to post Share on other sites More sharing options...
woodenhead Posted November 12, 2019 Share Posted November 12, 2019 3 minutes ago, adb968008 said: I ordered two at the date of announcement but was charged full price, for the sake of £2 odd, i’m not going to chase it. I would happily have paid full price, but there is a principal here - don't offer something you are not going to fulfil I've only had one so far and I could cancel so I can appreciate the discount may be applied when the second wagon is paid for, but I will chase for it if it is not forthcoming. Rails aren't a charity, is a supplier shortchanged them would they let it go, I doubt it. Link to post Share on other sites More sharing options...
bigherb Posted November 12, 2019 Share Posted November 12, 2019 (edited) 57 minutes ago, woodenhead said: I would happily have paid full price, but there is a principal here - don't offer something you are not going to fulfil I've only had one so far and I could cancel so I can appreciate the discount may be applied when the second wagon is paid for, but I will chase for it if it is not forthcoming. Rails aren't a charity, is a supplier shortchanged them would they let it go, I doubt it. This was my final invoice with the discount Edit, wasn't it the first so many orders had the discount? Edited November 12, 2019 by bigherb Update 1 Link to post Share on other sites More sharing options...
woodenhead Posted November 12, 2019 Share Posted November 12, 2019 1 minute ago, bigherb said: This was my final invoice with the discount It'll probably be on the final invoice for me - should have had my cc up to date and then I would have got them both by now by the looks. Link to post Share on other sites More sharing options...
RMweb Gold adb968008 Posted November 12, 2019 RMweb Gold Share Posted November 12, 2019 Apologies where it’s due, I just checked my account on the basis of the screenshot above, and I can confirm I did receive a discount of £2.80. i ordered on 20th April, and since then placed 6 orders for £1080, so that £2.80 was a good bit of loyalty :-) Safe to say I’ve already spent it ! 1 Link to post Share on other sites More sharing options...
Wickham Green Posted November 22, 2019 Share Posted November 22, 2019 On 12/11/2019 at 10:43, Oliver Rails said: The final version is being painted this week and should be with us early next week. All outstanding orders will then be despatched I guess this week has turned out rather too busy in the run-up to Warley ? Link to post Share on other sites More sharing options...
RMweb Gold Tony Teague Posted November 24, 2019 RMweb Gold Share Posted November 24, 2019 Any further update on the last livery variant? I have heard zilch since ordering on 22nd April. Tony Link to post Share on other sites More sharing options...
mozzer models Posted November 24, 2019 Share Posted November 24, 2019 3 hours ago, Tony Teague said: Any further update on the last livery variant? I have heard zilch since ordering on 22nd April. Tony still waiting for my 3 SR ones as well Link to post Share on other sites More sharing options...
Coach bogie Posted November 25, 2019 Share Posted November 25, 2019 1 hour ago, mozzer models said: still waiting for my 3 SR ones as well My pair still 'pending'. Mentioned it on the stand at Warley, but not able to advise if and when I will get them. Mike Wiltshire Link to post Share on other sites More sharing options...
RMweb Gold Tony Teague Posted November 25, 2019 RMweb Gold Share Posted November 25, 2019 (edited) 7 hours ago, Coach bogie said: My pair still 'pending'. Mentioned it on the stand at Warley, but not able to advise if and when I will get them. Mike Wiltshire That's more worrying - I tried to get hold of the right person on the stand but couldn't get near them. A response from Rails would be appreciated! Edited November 25, 2019 by Tony Teague Link to post Share on other sites More sharing options...
Oliver Rails Posted November 25, 2019 Share Posted November 25, 2019 Hi, I can confirm that the final van arrived late last week, however the Warley build up plus the large amount of new Hornby and Bachmann arrivals and the Rapido bus fulfilment has meant that we are running a couple of days behind. We are working as hard as we can to get back on top of everything. I know everyone who hasn't received their models are anxious to get them and we will be processing and despatching as soon as possible. For the people that missed out on getting one, we hopefully will have some good news to share shortly but this will not be until all original orders have been processed. Thanks Oliver 2 2 1 3 Link to post Share on other sites More sharing options...
RMweb Gold Nick C Posted November 25, 2019 RMweb Gold Share Posted November 25, 2019 6 minutes ago, Oliver Rails said: For the people that missed out on getting one, we hopefully will have some good news to share shortly but this will not be until all original orders have been processed. That's good to hear! 2 Link to post Share on other sites More sharing options...
Wickham Green Posted November 25, 2019 Share Posted November 25, 2019 Glad to hear it is, indeed, a 'when' rather than 'if' .......... Mike had me worried there ! 1 Link to post Share on other sites More sharing options...
KymN Posted November 28, 2019 Share Posted November 28, 2019 I enjoy wonderful service here in Australia from several chosen UK retailers; notably how quickly they despatch my orders. These include Rails. But for some reason the SECR vans stick. I am puzzled, and looking forward to seeing a notification. Link to post Share on other sites More sharing options...
Wickham Green Posted November 28, 2019 Share Posted November 28, 2019 Hopefully Rails will get through their "large amount of new Hornby and Bachmann arrivals and the Rapido bus" shortly and get the final vans on the road : my order's still 'pending' too. 1 Link to post Share on other sites More sharing options...
RMweb Gold Tony Teague Posted November 29, 2019 RMweb Gold Share Posted November 29, 2019 Me too; is putting me off using Rails on any regular basis Link to post Share on other sites More sharing options...
Oliver Rails Posted November 29, 2019 Share Posted November 29, 2019 (edited) Hi. The first batch of orders for the remaining van orders are being processed and despatched today. We will then continue over the next few days to get them all out ASAP. Once again I apologise for the delay. We have hundreds of orders being despatched daily but still have a slight back log. We are working to get on top of it as soon as we can. Thank you for your patience during this time. Oliver Edited November 29, 2019 by Oliver Rails 5 Link to post Share on other sites More sharing options...
Coach bogie Posted November 29, 2019 Share Posted November 29, 2019 57 minutes ago, Oliver Rails said: Hi. The first batch of orders for the remaining van orders are being processed and despatched today. We will then continue over the next few days to get them all out ASAP. Once again I apologise for the delay. We have hundreds of orders being despatched daily but still have a slight back log. We are working to get on top of it as soon as we can. Thank you for your patience during this time. Oliver Just had a note from Paypal that funds have been taken, so it looks like mine are on the way. Thanks to all at Rails Mike Wiltshire 1 Link to post Share on other sites More sharing options...
GreenGiraffe22 Posted November 29, 2019 Share Posted November 29, 2019 Yep! Order processed on the day I'm moving out and leaving the layout behind! :p But I'll be back to visit it! Got plans to get a garden shed built to have some sort of quiet country station terminus in... Link to post Share on other sites More sharing options...
Wickham Green Posted November 29, 2019 Share Posted November 29, 2019 Yep ! ........ mine are on their way too - THANKS GUYS ( It'll be quite a SEC-fest next week with the malachite birdcages on their way too .......... but THESE should be a doddle to convert to EM ! ) Link to post Share on other sites More sharing options...
Garethp8873 Posted November 29, 2019 Share Posted November 29, 2019 Dispatched!! Link to post Share on other sites More sharing options...
Wickham Green Posted December 2, 2019 Share Posted December 2, 2019 RECEIVED !! ! Link to post Share on other sites More sharing options...
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