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IanT

EIM - August 2019

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Just some instant Customer feedback for you Andrew.

 

I went into WH Smiths to collect my EIM today and purchased the only copy I saw on the shelves - the so called "Bumper" Edition. I also collected & paid for some other mags for the wife at the same time. Checking later at home, I realised that I'd been charged £5.99 for my EIM. I assume that is because I also received a copy of Garden Rail (July 2019) - one that I happened to already have.

 

I'm guessing that you will tell me that the "ordinary" EIM was also available at the normal price of £3.99 (although if so - it wasn't obvious) but if that isn't the case, I may not be the only EIM reader to be a bit cheesed off by this practice. I will check more carefully next time I see an EIM "Bumper Edition" and will frankly think twice about buying it if the price is uplifted again...

 

If you want to throw in a free mag - then fine. But I don't want to pay extra for something I don't want or need.

 

Regards,

 

IanT 

  • Agree 1

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