47606odin Posted August 6, 2021 Share Posted August 6, 2021 Open it and have a look. It may just be a loose screw or something that will take 1 minute to sort. No point sending it back unless it is properly broken.. And if you find it is broken, send it back. Body removal doesn’t invalidate the warranty Link to post Share on other sites More sharing options...
RMweb Premium Hal Nail Posted August 7, 2021 RMweb Premium Share Posted August 7, 2021 (edited) 6 hours ago, 47606odin said: No point sending it back unless it is properly broken.. But even fixed, it will still be a 31 *I figured that anyone mechanically inclined would have taken it apart instantly: I usually do even if theres no real reason! But if you arent, then might be best not to fiddle. Anyway the good news is they factor in issues so are usually good at quick replacements. I had a noisy 45 I couldnt sort and Tower sent a replacement without even waiting for the original. Edited August 7, 2021 by Hal Nail 1 Link to post Share on other sites More sharing options...
pwr Posted August 7, 2021 Share Posted August 7, 2021 I've not taken mine off the wooden base yet but when I took it out of the box I found one of the wheel guards broken off. I know its minor and I can easily fix it but it seems that every model I have had recently from any retailer has had problems and as I have said before if they would inspect before sending out this would not happen although I appreciate this would delay despatch and probably not have resulted in the hanging bogie being picked up. Paul R 1 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 7, 2021 Author Share Posted August 7, 2021 Also just seen the bogie side frame has snapped off from the cross member. Rang Roger at Tower and another is being dispatched and will do a swap when delivered. 1 2 Link to post Share on other sites More sharing options...
pwr Posted August 7, 2021 Share Posted August 7, 2021 Thats good service. Rails won't send another until the original one is back in their hands. Paul R 1 Link to post Share on other sites More sharing options...
RMweb Premium Hal Nail Posted August 7, 2021 RMweb Premium Share Posted August 7, 2021 3 hours ago, pwr said: Thats good service. Rails won't send another until the original one is back in their hands. I've said this before but Tower prices are generally the same and they don't add postage on locos and as noted, couldn't be better when there are problems. They've checked things for me too before now. I suspect a lot of the damage is in transit though. Masterpiece refuse to send their locos now due to the number of things arriving broken and they have inspected every one meticulously before dispatch. 1 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 7, 2021 Author Share Posted August 7, 2021 Had a text earlier from DPD they are collecting mine on Monday but Tower would have already posted the replacement by then. I agree with Hal, I stick with Tower as the service I think is first class. 1 Link to post Share on other sites More sharing options...
pwr Posted August 9, 2021 Share Posted August 9, 2021 On 07/08/2021 at 19:17, Baggies1961 said: Had a text earlier from DPD they are collecting mine on Monday but Tower would have already posted the replacement by then. I agree with Hal, I stick with Tower as the service I think is first class. I have also used them in the past and can only concur - excellent service Paul R 2 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 9, 2021 Author Share Posted August 9, 2021 What I like about them and having unfortunately not been in the shop as yet… I get the feel of the old style customer service, first name terms with Roger and great communications and service. 1 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 9, 2021 Author Share Posted August 9, 2021 The local preservationists have been booted off the site (my layout) so are having to try and find another home. There stock being a Jinty 47673, black Pannier 3716 black 14xx 1426 lined green weathered All dcc sound fitted. If any other sites can house them please let me know. 1 Link to post Share on other sites More sharing options...
RMweb Gold jcarta Posted August 9, 2021 RMweb Gold Share Posted August 9, 2021 24 minutes ago, Baggies1961 said: What I like about them and having unfortunately not been in the shop as yet… I get the feel of the old style customer service, first name terms with Roger and great communications and service. I had the privilege of visiting the shop a couple of years ago, and I nearly walked straight past it. Anyway a quick U turn and I was in...... It didn't have all the fancy lights and showcases that you would expect from other retailers but it has a presence. A showcase full of loco's to druel over, everything from steam to diesel and the staff will chat to you and get to know you...... Aladdin's treasure trove ..... Problem is ...... you will never have enough money in your pocket when you walk in......And even less when you walk out Jim 2 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 9, 2021 Author Share Posted August 9, 2021 9 minutes ago, jcarta said: I had the privilege of visiting the shop a couple of years ago, and I nearly walked straight past it. Anyway a quick U turn and I was in...... It didn't have all the fancy lights and showcases that you would expect from other retailers but it has a presence. A showcase full of loco's to druel over, everything from steam to diesel and the staff will chat to you and get to know you...... Aladdin's treasure trove ..... Problem is ...... you will never have enough money in your pocket when you walk in......And even less when you walk out Jim With that in mind Jim it will prove fatal if i do visit then as I have zero will power!! 1 Link to post Share on other sites More sharing options...
RMweb Gold jcarta Posted August 9, 2021 RMweb Gold Share Posted August 9, 2021 (edited) errrrrr YEP Please let me start your letter off..... Dear Bank Manager............. Edited August 9, 2021 by jcarta 1 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 9, 2021 Author Share Posted August 9, 2021 Not many bank managers left who will talk to me…. now let alone lend me money. 3 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 11, 2021 Author Share Posted August 11, 2021 Replacement Class 31 duly arrived on Tuesday as advised by Roger, he suspects cradle bogie sits in snapped in transit probably due to being dropped in transit. Not tested it yet, will have to dig out my small combi. All transfers supplied by railtec as per and it will become Bescot allocated 31434 a favourite of mine. I note towards the end of service drivers windscreens were replaced with laminated screens, is this correct? 5 Link to post Share on other sites More sharing options...
pwr Posted August 12, 2021 Share Posted August 12, 2021 There is a rumour that the 122's are almost ready to be shipped! Paul R Link to post Share on other sites More sharing options...
Baggies1961 Posted August 13, 2021 Author Share Posted August 13, 2021 On 12/08/2021 at 14:04, pwr said: There is a rumour that the 122's are almost ready to be shipped! Paul R How strong is this rumour Paul? Since Ians suggestion about using the OAA’s to transport them, them being the passengers… I think the 122 will well and truly spoil them. They do like the breeze they get in the open (pun) wagons Link to post Share on other sites More sharing options...
47606odin Posted August 14, 2021 Share Posted August 14, 2021 11 hours ago, Baggies1961 said: How strong is this rumour Paul? Since Ians suggestion about using the OAA’s to transport them, them being the passengers… I think the 122 will well and truly spoil them. They do like the breeze they get in the open (pun) wagons it is stated from Dapol, with no issues found so far. I think they’ll enjoy the OAA’s. Always fun riding in wagons 1 Link to post Share on other sites More sharing options...
pwr Posted August 14, 2021 Share Posted August 14, 2021 17 hours ago, Baggies1961 said: How strong is this rumour Paul? Since Ians suggestion about using the OAA’s to transport them, them being the passengers… I think the 122 will well and truly spoil them. They do like the breeze they get in the open (pun) wagons TRower are suggesting as early as next week for the basic ones Paul R 2 Link to post Share on other sites More sharing options...
Baggies1961 Posted August 16, 2021 Author Share Posted August 16, 2021 Hi Paul, I did see that all being well. I need some cash now to purchase them . I have a few bits on a certain auction site which will hopefully cover the cost. Link to post Share on other sites More sharing options...
Baggies1961 Posted August 16, 2021 Author Share Posted August 16, 2021 A 31 fest has begun, I do like them. I mentioned on another post my 50, cross members has snapped of from one bogie side frames in transit from digitrains. Like you said Paul annoying. Happened to my 37 and the 31 I had to return last week, so a design weakness I think there. 3 Link to post Share on other sites More sharing options...
Andrew P Posted August 16, 2021 Share Posted August 16, 2021 44 minutes ago, Baggies1961 said: A 31 fest has begun, I do like them. I mentioned on another post my 50, cross members has snapped of from one bogie side frames in transit from digitrains. Like you said Paul annoying. Happened to my 37 and the 31 I had to return last week, so a design weakness I think there. I MUST STOP LOOKING IN THE7 MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. I MUST STOP LOOKING IN THE 7MM SECTION. SUPERB 2 Link to post Share on other sites More sharing options...
34006 Posted August 17, 2021 Share Posted August 17, 2021 You may as well give up Andy, and come back to the dark side...............you know it makes sense! Phil 1 1 Link to post Share on other sites More sharing options...
pwr Posted August 17, 2021 Share Posted August 17, 2021 13 hours ago, Baggies1961 said: A 31 fest has begun, I do like them. I mentioned on another post my 50, cross members has snapped of from one bogie side frames in transit from digitrains. Like you said Paul annoying. Happened to my 37 and the 31 I had to return last week, so a design weakness I think there. I think the problem stems form the way they are now fixed to this piece of wood. In solving one issue from the previous packaging we have another! Paul R 1 Link to post Share on other sites More sharing options...
woodyfox Posted August 17, 2021 Share Posted August 17, 2021 On 11/08/2021 at 21:55, Baggies1961 said: Replacement Class 31 duly arrived on Tuesday as advised by Roger, he suspects cradle bogie sits in snapped in transit probably due to being dropped in transit. Not tested it yet, will have to dig out my small combi. All transfers supplied by railtec as per and it will become Bescot allocated 31434 a favourite of mine. I note towards the end of service drivers windscreens were replaced with laminated screens, is this correct? I think have some laminated screens as an unused brass etch from my DJH build if you need some? Cheers Link to post Share on other sites More sharing options...
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