RMweb Gold Darius43 Posted August 28, 2020 RMweb Gold Share Posted August 28, 2020 Hello, I have tried a few a few times this morning to upload photos to a post and each time I get the message that the picture cannot be saved and to “contact us for assistance”. I am thus contacting RMWeb for assistance. I have an RMWeb gold account so file size shouldn’t be an issue. Grateful for any assistance. It was working fine yesterday... Cheers Darius Link to post Share on other sites More sharing options...
gordon s Posted August 28, 2020 Share Posted August 28, 2020 You're not alone. Just tried a 420kb pic and have the same message. Over to the Andy and the crew..... Link to post Share on other sites More sharing options...
Moderators AY Mod Posted August 28, 2020 Moderators Share Posted August 28, 2020 Test Link to post Share on other sites More sharing options...
Moderators AY Mod Posted August 28, 2020 Moderators Share Posted August 28, 2020 Yes, working on it. I can't even get the right error messages. 1 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted August 28, 2020 Moderators Share Posted August 28, 2020 It looks as though certain capacities had been reached (but no warnings triggered), I'm arranging an increase in capacity but this may take a time so I'm trying to find a workaround re-filing some stuff to tide us over. 1 2 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted August 28, 2020 Moderators Share Posted August 28, 2020 Capacity has been increased but there's still an issue with it determining upload paths. Link to post Share on other sites More sharing options...
RMweb Premium DavidLong Posted September 3, 2020 RMweb Premium Share Posted September 3, 2020 On 28/08/2020 at 10:07, AY Mod said: Capacity has been increased but there's still an issue with it determining upload paths. Hi Andy, I don't know if this is the same issue. I uploaded two photos to a post and went to add a third but I had exceeded the 10mb limit. I deleted the second photo and decided to add a different one but the system told me that I had still exceeded the 10mb limit. I concluded that post at that point and started another one to use the two missing photos but when I went to add the first I got the 10mb warning again! At that point I gave up . . . David Link to post Share on other sites More sharing options...
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