Graham Radish Posted September 19, 2020 Share Posted September 19, 2020 Ive owned my colas rail 37 for a week and already the 'L' on the colas raiL logo has fell off! Bachmann need to sort this issue out theyre extremely fragile all ive done to it is wiring the shell has been handled twice and the transfrers are loose? this isn't good enough i dont really want to buy a new bodyshell, is there anything i can do about this? Link to post Share on other sites More sharing options...
Moderators AY Mod Posted September 19, 2020 Moderators Share Posted September 19, 2020 Contact the retailer from whom you purchased it or have you already done so? Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 Got it from rails of sheffield m8 ok ill give them a ring Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 Contacted them, because i changed the speaker the warranty is now void so now im stuck, great. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted September 19, 2020 Moderators Share Posted September 19, 2020 1 hour ago, Graham Radish said: all ive done to it is wiring If you'd said that initially I wouldn't have advised contacting the retailer. Check if this is the appropriate set https://www.railtec-models.com/showitem.php?id=1662 and get to work then. 1 Link to post Share on other sites More sharing options...
RMweb Gold Enterprisingwestern Posted September 19, 2020 RMweb Gold Share Posted September 19, 2020 Are not Bachmann "transfers" tampo printed, or is that just the smaller items? Mike. 1 Link to post Share on other sites More sharing options...
RMweb Premium JDW Posted September 19, 2020 RMweb Premium Share Posted September 19, 2020 Just now, Enterprisingwestern said: Are not Bachmann "transfers" tampo printed, or is that just the smaller items? Mike. I was just wondering the same, I thought it was printing rather than transfers. I've not heard of other people having "this issue" so maybe its a problem with that particular model? Link to post Share on other sites More sharing options...
Moderators AY Mod Posted September 19, 2020 Moderators Share Posted September 19, 2020 4 minutes ago, Enterprisingwestern said: Are not Bachmann "transfers" tampo printed Indeed they are which set my senses twitching in the first place. Paint doesn't tend to "fall off". 2 Link to post Share on other sites More sharing options...
RMweb Gold Enterprisingwestern Posted September 19, 2020 RMweb Gold Share Posted September 19, 2020 Makes me wonder if the loco is a repaint? Mike. 1 Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 Its weird, the loco is brand new, ive literally touched the shell twice and the transfers loose, they are not stuck down very well at all, suppose i could get some black lines waterslide transfers and replaced the damaged area, but quality is slipping with these models Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 (edited) 32 minutes ago, AY Mod said: If you'd said that initially I wouldn't have advised contacting the retailer. Check if this is the appropriate set https://www.railtec-models.com/showitem.php?id=1662 and get to work then. Thats ideal thank you so much I think after ive redone them im going to give the shell a dusting with satin varnish with my airbrush, the factory ones have no protection as theyre put on the shell last Edited September 19, 2020 by Graham Radish Link to post Share on other sites More sharing options...
RMweb Premium JDW Posted September 19, 2020 RMweb Premium Share Posted September 19, 2020 19 minutes ago, AY Mod said: Indeed they are which set my senses twitching in the first place. Paint doesn't tend to "fall off". It wouldn't surprise me if it were a repaint, Colas seems a pretty common scheme for repaints. Otherwise, I wondered if maybe the packaging were too tight or mis-shapen so it's been rubbing on that part of the logo. Did the L actually visibly "fall of" in one piece in your hand or has it just disappeared? The former suggests a transfer, which suggests a repaint (I can think of at least one place where a repainted new model would probably be sold as "new" but we'd better not get sidetracked into that here). 1 Link to post Share on other sites More sharing options...
RMweb Premium JDW Posted September 19, 2020 RMweb Premium Share Posted September 19, 2020 10 minutes ago, Graham Radish said: Its weird, the loco is brand new, ive literally touched the shell twice and the transfers loose, they are not stuck down very well at all, suppose i could get some black lines waterslide transfers and replaced the damaged area, but quality is slipping with these models Could you maybe post a picture of the whole model and a close-up of the logo? Is there any issue with the rest of the logos? Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 I touched it with my finger and it came loose. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted September 19, 2020 Moderators Share Posted September 19, 2020 What is the product code shown on the label on the end of the box and what is the 6 digit number stencilled inside the box? Link to post Share on other sites More sharing options...
RMweb Gold Enterprisingwestern Posted September 19, 2020 RMweb Gold Share Posted September 19, 2020 3 minutes ago, AY Mod said: What is the product code shown on the label on the end of the box and what is the 6 digit number stencilled inside the box? Nice one Sherlock! Mike. 1 Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 Inside the box 190926 Link to post Share on other sites More sharing options...
micklner Posted September 19, 2020 Share Posted September 19, 2020 Contact Rails again , wiring or not it is a " wrong un" , they should know where it has come from. Depending on how it was listed for sale ,they cant just refuse to assist further. It does'nt look like a factory product they dont use waterslide transfers. 1 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted September 19, 2020 Moderators Share Posted September 19, 2020 16 minutes ago, Graham Radish said: Inside the box 190926 It is a genuine recent release then matching a production/packaging date of 26 Sep last year. I would suggest a courteous call to Bachmann's service centre to see if they can assist and refer them to your pictures which will aid them. Link to post Share on other sites More sharing options...
cctransuk Posted September 19, 2020 Share Posted September 19, 2020 30 minutes ago, Graham Radish said: I touched it with my finger and it came loose. Could it be that some surface contamination, acquired after painting, has prevented the tampo(?) printing from adhering properly? John Isherwood. Link to post Share on other sites More sharing options...
RMweb Premium JDW Posted September 19, 2020 RMweb Premium Share Posted September 19, 2020 3 hours ago, cctransuk said: Could it be that some surface contamination, acquired after painting, has prevented the tampo(?) printing from adhering properly? John Isherwood. Yes, I wondered that too, it seems to have affected the bottom of the i and f slightly as well 1 1 Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 This has happened with my farish n gauge class 70 too Link to post Share on other sites More sharing options...
Graham Radish Posted September 19, 2020 Author Share Posted September 19, 2020 2 hours ago, JDW said: Yes, I wondered that too, it seems to have affected the bottom of the i and f slightly as well I just ordered the waterslide transfer kit from the link above, theyre all coming off now you cant even touch them, just marked up with my parker pencil ready for when they arrive, Link to post Share on other sites More sharing options...
cctransuk Posted September 20, 2020 Share Posted September 20, 2020 10 hours ago, Graham Radish said: I just ordered the waterslide transfer kit from the link above, theyre all coming off now you cant even touch them, just marked up with my parker pencil ready for when they arrive, I have to say that, if it were mine, it would be on it's way back to Rails. John Isherwood. Link to post Share on other sites More sharing options...
Graham Radish Posted September 21, 2020 Author Share Posted September 21, 2020 On 20/09/2020 at 10:13, cctransuk said: I have to say that, if it were mine, it would be on it's way back to Rails. John Isherwood. Ive Gotta learn how to do transfers sometime m8 lol Link to post Share on other sites More sharing options...
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