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Buying and Selling models to/from Europe


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1 hour ago, Cor-onGRT4 said:

Well, finally after three weeks my package arrived at the delivery depot,it was already a week in the country [customs?], wondering how long it will take now before I get it at the door.

This was send by Parcelforce  courier, but my first shipment from Kernow this year was shipped with Royal Mail airmail, and I could collect it after a week at the Dutch postoffice where I could do the VAT payment.

Have not yet any information how much I have to pay for VAT and handling cost.

But it looks like it passed the customs.

20210715_124602.jpg

 

In case anyone is interested, the NLAMSA location is an IMPC Code for a Postal Facility. NL for Holland, AMS for Amsterdam, and the last letter A-Z identifies different postal facilities in that town/city.

 

The Royal Mail International sorting centre near Heathrow is called GBLALA, which always makes me imagine lots of Tellitubbies running around in there.

 

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5 hours ago, Ian Morgan said:

The Royal Mail International sorting centre near Heathrow is called GBLALA, which always makes me imagine lots of Tellitubbies running around in there.

 

Appropriate, considering the whole situation is definitely la la.

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On 15/07/2021 at 13:07, Cor-onGRT4 said:

Well, finally after three weeks my package arrived at the delivery depot,it was already a week in the country [customs?], wondering how long it will take now before I get it at the door.

This was send by Parcelforce  courier, but my first shipment from Kernow this year was shipped with Royal Mail airmail, and I could collect it after a week at the Dutch postoffice where I could do the VAT payment.

Have not yet any information how much I have to pay for VAT and handling cost.

But it looks like it passed the customs.

20210715_124602.jpg

Just an update about my parcel ,tracking  says now "your parcel is being securely at our depot or local Parcelshop and we have advised the addressee that it needs be collected.

Well this morning I found an postcard in my letterbox, saying there was a package for me from the UK, to be pay an amount of €44,82 euro.

I  biked to the postagency and collect it.

Looks like Parcelforce has now an contract with Dutch post, because 2 years ago all from Parcelforce went trough GLS.

But now about the amount to pay of € 44,82, there was no bill how this amount was calculated.

But on the shipping document Rails had filled in , an amount of 141,66 pound and 15,- pound shipping cost were stated..

Not the full amount of 166,66 pound the Dapol D class cost after the deduct of UK VAT.

I did pay 25,- pound for pre ordering, this was not in the total amount on the shipping documents.

And I believe the Dutch customs did not used the exchange rate to euro's, so they calculated the Dutch VAT over the pound amount.

This is 21% over 141,66 plus handling cost about € 13,- this comes very near the € 44,82, so this in total is the same price now if 

it was shipped directly for full price included UK VAT plus shipping and without custom clearance.

So very happy with this Dutch customs mistake

 

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2 hours ago, Cor-onGRT4 said:

Just an update about my parcel ,tracking  says now "your parcel is being securely at our depot or local Parcelshop and we have advised the addressee that it needs be collected.

Well this morning I found an postcard in my letterbox, saying there was a package for me from the UK, to be pay an amount of €44,82 euro.

I  biked to the postagency and collect it.

Looks like Parcelforce has now an contract with Dutch post, because 2 years ago all from Parcelforce went trough GLS.

But now about the amount to pay of € 44,82, there was no bill how this amount was calculated.

But on the shipping document Rails had filled in , an amount of 141,66 pound and 15,- pound shipping cost were stated..

Not the full amount of 166,66 pound the Dapol D class cost after the deduct of UK VAT.

I did pay 25,- pound for pre ordering, this was not in the total amount on the shipping documents.

And I believe the Dutch customs did not used the exchange rate to euro's, so they calculated the Dutch VAT over the pound amount.

This is 21% over 141,66 plus handling cost about € 13,- this comes very near the € 44,82, so this in total is the same price now if 

it was shipped directly for full price included UK VAT plus shipping and without custom clearance.

So very happy with this Dutch customs mistake

 

Shhh! Don't wake the sleeping customs dogs

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On 14/07/2021 at 15:25, SimonBoulton said:

 

Neil, I'd suggest contacting Menzels and explain that they shouldn't charge you German VAT

 

I have emailed Menzels and as yet have had no response. 

 

Parcel has arrived and I have been stung £78 VAT and handling charge. Again its a larger box as it contains a DMU and a couple of wagons. It does seem to be larger box = Parcel Force (big fee), smaller box = Royal Mail (no fee). Guess Parcel Force have identified a business opportunity.

 

At this rate this will be my last order from them. If it wasn't for the fact the tank wagons (Albert Modell) aren't available in the UK the parcel would have gone back.

 

Does anyone have a list of German shops that don't charge German VAT automatically ?

 

Another post BREXIT transaction, another moan....

 

Neil

 

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Just to say that I went onto the Menzels site last night and created an order from Grossbritanien.  I created an invoice which did exclude German VAT.  I also think there was an opportunity to type the Community Code into free text.

Bill

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23 hours ago, Neils WRX said:

 

I have emailed Menzels and as yet have had no response. 

 

Parcel has arrived and I have been stung £78 VAT and handling charge. Again its a larger box as it contains a DMU and a couple of wagons. It does seem to be larger box = Parcel Force (big fee), smaller box = Royal Mail (no fee). Guess Parcel Force have identified a business opportunity.

 

At this rate this will be my last order from them. If it wasn't for the fact the tank wagons (Albert Modell) aren't available in the UK the parcel would have gone back.

 

Does anyone have a list of German shops that don't charge German VAT automatically ?

 

Another post BREXIT transaction, another moan....

 

Neil

 

Try Modellbahn union, did order twice before, very good experience, but living in the Netherlands only EU experience, don't know if they deduct

German VAT, but you can send them an email.

They are now my prime supplier for Hornby since Hattons don't get new items, shipping cost € 12,99 by DHL for EU included UK over €350,00 spending it's free shipping.

Site language you can choose of four english, german french and even dutch, so that make it easy too.

They get regular new Hornby and Bachmann items, about a month to one and a half after the UK release date.

For me the price is the same if ordering from an UK shop, they also discount 10% of RRP.

and with cheap shipping, same price as ordering from UK.

 

www.modellbahnunion.com 

Edited by Cor-onGRT4
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23 hours ago, Neils WRX said:

 

I have emailed Menzels and as yet have had no response. 

 

Parcel has arrived and I have been stung £78 VAT and handling charge. Again its a larger box as it contains a DMU and a couple of wagons. It does seem to be larger box = Parcel Force (big fee), smaller box = Royal Mail (no fee). Guess Parcel Force have identified a business opportunity.

 

At this rate this will be my last order from them. If it wasn't for the fact the tank wagons (Albert Modell) aren't available in the UK the parcel would have gone back.

 

Does anyone have a list of German shops that don't charge German VAT automatically ?

 

Another post BREXIT transaction, another moan....

 

Neil

 

 

Modellbahn Shop Lippe deduct the German VAT, It is done automatically when you go to check out. If Menzels don't respond you might be able to take this up with the credit card company if that's how you paid. Also, did parcel force use the value including the German VAT to calculate the charge? 

 

Re the cost of the fees, there's a £12 fee regardless of the size of the parcel I believe. If there's any VAT/Customs duty to pay then they'll charge a £12 fee. I haven't had any parcels from Europe delivered by Royal Mail since 01/01/2021 so think Parcel Force might be handling them all. 

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Last Tuesday,I ordered an Hornby N15 class [an bargain] and the new SR roadvan from Kernow,

They have now a new shipping rate, before it was an flat rate of 19,- pounds to the Netherlands and most EU countries, but now

they deducted the shipping cost and offer an choose, I could choose between DPD 15,- pound tracked or 8,- pound by RoyalMail [airmail]

So choose Royal Mail, because the amount of purchase was only 120,- pound.

This is an very nice option they offer since short, a two months ago this option was not yet there.

Very good Kernow :) 

Edited by Cor-onGRT4
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4 hours ago, Cor-onGRT4 said:

Last Tuesday,I ordered an Hornby N15 class [an bargain] and the new SR roadvan from Kernow,

They have now a new shipping rate, before it was an flat rate of 19,- pounds to the Netherlands and most EU countries, but now

they deducted the shipping cost and offer an choose, I could choose between DPD 15,- pound tracked or 8,- pound by RoyalMail [airmail]

So choose Royal Mail, because the amount of purchase was only 120,- pound.

This is an very nice option they offer since short, a two months ago this option was not yet there.

Very good Kernow :) 

If its not already too late check with them that they use the correct import code when shipping. I ended up paying import duty because they used the wrong code.

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3 hours ago, LimboBrit said:

If its not already too late check with them that they use the correct import code when shipping. I ended up paying import duty because they used the wrong code.

Well it was shipped the same day, last Tuesday, so nothing to do about that.

But I'm not worried , because the total amount was about  € 145,- in euro, if I think you talking about the 4,7% 

import duties, it is only above the  €150,-, when this fees are  charged.

So will wait and see.

Even then it was an bargain this wartime black SR N15 class loco, about 60,- pound cheaper than else.

BTW, that wrong code was your Class 31 order from Rails, this is from Kernow, order before and all went well.

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12 hours ago, Cor-onGRT4 said:

Well it was shipped the same day, last Tuesday, so nothing to do about that.

But I'm not worried , because the total amount was about  € 145,- in euro, if I think you talking about the 4,7% 

import duties, it is only above the  €150,-, when this fees are  charged.

So will wait and see.

Even then it was an bargain this wartime black SR N15 class loco, about 60,- pound cheaper than else.

BTW, that wrong code was your Class 31 order from Rails, this is from Kernow, order before and all went well.

No. My class 31 came from Kernow.

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I've just made my first eBay purchase from Germany (to the UK) since "B*****" and the importation changes taking place.

 

It's a DCC accessory module.

The purchase price + P&P = €27.12

 

The email confirmation has the following code...

Tax Details: VAT Paid: IOSS ID:

GB 365 6085 76

 

Does that GB coding indicate that UK VAT has been paid?

 

Delivery info: Delivery service

Deutsche Post Brief International

 

What should I expect to happen?

 

 

.

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On 12/07/2021 at 20:01, rekoboy said:

Very occasionally I buy the 'Model Railroader' from our local model shop - I have just discovered from this month's edition that our friends at Hattons have moved into the North American market - or is this old news that has passed me by?IMG_20210712_195625_164.jpg.29c816b9cb1a9fb96b653bdc7b2ad15d.jpg

Rails also seems to doing the same. Obviously they have been Rapido agents for a while.

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Another day, another delivery from Germany... Order placed last week with Modellbahn-Center am Markt Hünerbein for a couple of wagons. Paid Thursday evening, refund of German VAT issued Friday morning, dispatched by DHL Friday afternoon, arrived Tuesday afternoon. No extra charges or VAT added on either. 

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On 22/07/2021 at 12:58, Cor-onGRT4 said:

Last Tuesday,I ordered an Hornby N15 class [an bargain] and the new SR roadvan from Kernow,

They have now a new shipping rate, before it was an flat rate of 19,- pounds to the Netherlands and most EU countries, but now

they deducted the shipping cost and offer an choose, I could choose between DPD 15,- pound tracked or 8,- pound by RoyalMail [airmail]

So choose Royal Mail, because the amount of purchase was only 120,- pound.

This is an very nice option they offer since short, a two months ago this option was not yet there.

Very good Kernow :) 

Today I received an request from dutch post by email , for this shipment an total amount for € 31,39 euro, for VAT and handling fee,

over the amount of 120,- pound, this is € 8,- euro fee and € 23,39 dutch VAT 21%, well the second time they calcullated the VAT over 113,- pound,

[only the goods] and not first the exchange rate from pound to euro's, so second time again an cheap VAT on an already bargain:D.

 

And today placed my first direct order from Hornby for the Merchant Navy war black, it give the price in euro's directly as soon you entered your counrtry, it was Hornby full RRP € 208,67 today exchange price, and free shipping with DPD.

If ordering from an average shop with discount of 20% UK VAT free and shipping with courier, with dutch VAT added and handling fee and higher exchange rate at mastercard, I would pay about € 222,- euro, so direct ordering is cheaper from Hornby , but only if you amount is high enough for free shipping.

So you have to be very carefully when to order direct from Hornby. 

 

BTW, this is shipped now by Hornby the new way, without any further cost by the receiver.

Edited by Cor-onGRT4
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Good grief.

 

Virtually every European retailer (Germany, Austria, Netherlands, France) that I have dealt with over the past 12 years has been able to automatically deduct the Mkwst from the published price, based on the delivery address. They tie this in with the freight charge.  They are all very good at it; they want your business.

 

I have not encountered a retailer that didn't want to help, so if you are having problems, I suggest that you contact them again.   One strategy I used was to post every paragraph in both English and German.  This sometimes helps the reader to discern any nuances in what you may have asked them.

 

They all have contact phone numbers as a last resort and most have English speaking staff.

 

Menzels are a bricks and mortar retailer; it could be that they have been closed or short staffed due to lockdowns.  I have dealt with them before and had no problems myself.

 

EBAY is the only place that has ever caused me a problem with buying German made and/or sold MRR products.

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At last I can report - hopefully - success with my endeavours in 'uncancelling' my subscription to the Modelleisenbahner. I had continued to receive the same negative responses (Brexit, no longer allowed, customs problems, postal problems....) to my mails, until one of the staff at the MEB office asked me out of the blue if I had a German e-mail address or could use a German postal address. Yes, yes - progress at last!  I have always had a German e-mail address and my good friends in Brandenburg are always willing to take in post for me so I conveyed those facts to the lady at the publishers who within 5 minutes agreed to send the bill to my web.de address as long as I am happy to swap to an electronic subscription. No problem!

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On 30/07/2021 at 14:54, rekoboy said:

At last I can report - hopefully - success with my endeavours in 'uncancelling' my subscription to the Modelleisenbahner. I had continued to receive the same negative responses (Brexit, no longer allowed, customs problems, postal problems....) to my mails, until one of the staff at the MEB office asked me out of the blue if I had a German e-mail address or could use a German postal address. Yes, yes - progress at last!  I have always had a German e-mail address and my good friends in Brandenburg are always willing to take in post for me so I conveyed those facts to the lady at the publishers who within 5 minutes agreed to send the bill to my web.de address as long as I am happy to swap to an electronic subscription. No problem!

Thanks for that.

Very helpful.

While SWMBO has a German pension which we keep in Germany in euros and we have debit cards to use within the EU we do not have a German email address. We use the phone to buy things to be delivered within Germany. I looked at Yahoo and as I have a UK email address it defaults to that when i look at Yahoo de. I will try to arrange to set up an account from a German address.

Bernard

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On 26/07/2021 at 23:01, Ron Ron Ron said:

I've just made my first eBay purchase from Germany (to the UK) since "B*****" and the importation changes taking place.

 

It's a DCC accessory module.

The purchase price + P&P = €27.12

 

The email confirmation has the following code...

Tax Details: VAT Paid: IOSS ID:

GB 365 6085 76

 

Does that GB coding indicate that UK VAT has been paid?

 

Delivery info: Delivery service

Deutsche Post Brief International

 

What should I expect to happen?

 

 

.


To follow up my previous post (above).

The parcel arrived from Germany on Friday, delivered by the postman ( Royal Mail).

No additional charges levied.

There was a little green coloured customs declaration label stuck on next to the address label.

The hand written contents said “adapter” and gave the value declared.


From my perspective on this particular occasion, there was no hassle or practical difference to this buying process, than there was two or three years ago.

 

 

.

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13 hours ago, Bernard Lamb said:

Thanks for that.

Very helpful.

While SWMBO has a German pension which we keep in Germany in euros and we have debit cards to use within the EU we do not have a German email address. We use the phone to buy things to be delivered within Germany. I looked at Yahoo and as I have a UK email address it defaults to that when i look at Yahoo de. I will try to arrange to set up an account from a German address.

Bernard

I don't know about the German rules, but I set up a Polish .pl web domain (and therefore email addresses) a couple of years ago, and they had no problems with me using a UK address and credit card for it.

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I believe the IOSS ID is the one used so the seller can charge the UK VAT. I saw something recently about a UK seller who had to obtain one so that they could send goods to Europe with the local sales tax charged so  people wouldn't getting charged a handling fee etc when the parcels arrived, so the system must work both ways 

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I have just had an email and text message from An post (Irish post office) to say that I have to pay VAT + handling charges on two parcels from Hatton's!!!  They are both well below the £135/€150 limit.  

Email sent to An post explaining that Hatton's are registered for Irish VAT, now awaiting their response.   

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2 hours ago, irishmail said:

I have just had an email and text message from An post (Irish post office) to say that I have to pay VAT + handling charges on two parcels from Hatton's!!!  They are both well below the £135/€150 limit.  

Email sent to An post explaining that Hatton's are registered for Irish VAT, now awaiting their response.   

Yes, I had the same problem this week with an shippment by Royal Mail from Hattons, I also had to pay dutch VAT and handling fee, contacted Hattons and they explaind they have issues with Royal Mail shipping, I normaly use DPD by road from them , all 8 shipments last half year all went very well, but now I shipped my trunk [ only small items] with RM and this time it did went  wrong.

No problem, you contact them about this, give your order number and invoice you did got from the post, and they solve it.

I payed the invoice from dutch post yesterday,  Hattons asked to send them the payment and they refund it to me.

And all is solved easily.

Yesterday I've got an reply to send them the payment invoice I've done to the post and they refund me the money.

I am just going to do this, but want you to let know it will be handeld well by Hattons.

Hope this helps you.

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