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Fox transfers website


Dan Griffin
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Is anyone else having difficulty with the fox transfers website. 

 

it will load up the waterslide page, allow me t choose scale etc and allow me to view page 1, but when i click the next page it says

 

' no products match your search'

 

initially i thought it was because the internet browser may have been out of date, but i tried again on microsoft edge and it still fails to work. 

 

is it just me or is it the website?

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  • Dan Griffin changed the title to Fox transfers website
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Who runs Fox Transfers these days?  I am sure the couple who used to run it and who I saw at shows a lot back in the day must have retired by now?

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Not sure as to who runs it but they are quite efficient; I bought a set on nameplates only to very disappointed at their quality and almost too late realised I could return them for a refund. After a few days looking at my credit card transactions no refund was showing up so I  contacted them and was told it had been refunded. Only when the printed statement turned up I discovered the refund was indeed showing but on the date of the original transaction :unsure:

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I've only done one order with Fox in recent years - for a Silver Jubilee set. When it turned up it was missing a section which was in the picture and description on the site. One quick email and it turned up a couple of days later. So very happy with their service.

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  • 3 weeks later...

Sorry about hi-jacking this topic, but can anyone advise whether Fox General Alphabets & Linings Transfers are waterslide or Rub down. Given that they are not listed in the Waterslide Transfers section, I am assuming they are rub down, but the website is completely evasive on this fairly important detail.

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8 minutes ago, David Schweizer said:

Sorry about hi-jacking this topic, but can anyone advise whether Fox General Alphabets & Linings Transfers are waterslide or Rub down. Given that they are not listed in the Waterslide Transfers section, I am assuming they are rub down, but the website is completely evasive on this fairly important detail.

They're waterslide

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  • 8 months later...

The payment system Fox use, World Pay, is defective. It claims that my bank card doesn't exist. I can assure Fox that it does.

 

I will have to deal over the telephone tomorrow, but 'computer says no' is always, I find, aggravating.

 

Anyone else had this difficult or am I just unlucky?!?

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Not with Fox but the system that Rails use (braintree) refuses to accept any card I offer (UK x 2 , F and D) .  Some of the systems are very basic and use very simplistic string matching - which in my case probably means they are incapable or recognising accented characters correctly if the keyboard map does not match their system.  

 

That does not explain however why a system should claim a card number does not exist.

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