RMweb Gold Nickey Line Posted July 28, 2021 RMweb Gold Share Posted July 28, 2021 Hi RMWeb team; on opening the website today I find that my Gold membership is no longer active, as I cannot access the magazine archive, Gold Lounge or classifieds. Additionally I'm seeing adverts... Could you look into this please? Link to post Share on other sites More sharing options...
Moderators AY Mod Posted July 28, 2021 Moderators Share Posted July 28, 2021 Sounds the same as this topic from a few days ago; try this. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted July 28, 2021 Moderators Share Posted July 28, 2021 11 minutes ago, Nickey Line said: as I cannot access the magazine archive That part sounds like a lapsed subscription - give our Subs team an email at subscriptions@warnersgroup.co.uk and they can check. 1 Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted July 28, 2021 Author RMweb Gold Share Posted July 28, 2021 Done. Seems odd though as I received no notification. I thought my account was set to auto-renew but there doesn't seem to be any way of checking this online. 1 Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted July 28, 2021 Author RMweb Gold Share Posted July 28, 2021 Hmm, seems to be more to this than meets the eye! I hunted down this link... https://www.world-of-railways.co.uk/account/login?ref=%2Fmy-account%2Fmy-membership%2F ..and find that I can access the magazines this way, and that my subscription was renewed on 15th Jan 2021... Oh well, will see what the subs team says... Link to post Share on other sites More sharing options...
RMweb Gold A Murphy Posted July 28, 2021 RMweb Gold Share Posted July 28, 2021 Mine also. In fact I am not sure mine ever arrived, although I am quite certain I am paying it...... Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted July 28, 2021 Author RMweb Gold Share Posted July 28, 2021 1 hour ago, AY Mod said: Sounds the same as this topic from a few days ago; try this. Oops somehow missed this post... will give it a try. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted July 28, 2021 Moderators Share Posted July 28, 2021 2 minutes ago, Nickey Line said: I hunted down this link... https://www.world-of-railways.co.uk/account/login?ref=%2Fmy-account%2Fmy-membership%2F ..and find that I can access the magazines this way, and that my subscription was renewed on 15th Jan 2021... You should have had a notification about that (plus the instructions which appeared on here a couple of months ago). I assumed that's where you were looking for the mags. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted July 28, 2021 Moderators Share Posted July 28, 2021 Just now, A Murphy said: Mine also. In fact I am not sure mine ever arrived, although I am quite certain I am paying it...... Drop the subs team an email and they'll confirm. Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted July 28, 2021 Author RMweb Gold Share Posted July 28, 2021 1 minute ago, AY Mod said: You should have had a notification about that (plus the instructions which appeared on here a couple of months ago). I assumed that's where you were looking for the mags. I've been accessing them through the link on the Gold membership tab... 1 Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted July 28, 2021 Author RMweb Gold Share Posted July 28, 2021 1 hour ago, AY Mod said: Sounds the same as this topic from a few days ago; try this. Well I'll be jiggered! It worked! Thanks. 1 Link to post Share on other sites More sharing options...
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