robmanchester Posted August 18, 2021 Share Posted August 18, 2021 Hi, Has anybody ordered any Dingham couplers recently and if so is the contact still couplers...at...dingham dot co dot uk ? I haven't been able to obtain a reply from this address. Rob Link to post Share on other sites More sharing options...
RMweb Premium Nile Posted August 18, 2021 RMweb Premium Share Posted August 18, 2021 Have you got a reply in the past? Does your email address end with .co.uk or .com ? Link to post Share on other sites More sharing options...
robmanchester Posted August 18, 2021 Author Share Posted August 18, 2021 The website at Dingham.co.uk works fine but I ordered some couplings a few weeks back and sent money by Paypal. I haven't had any response or acknowledgement of my order. He ( Trevor ? ) may just be on holiday or similar. Rob Link to post Share on other sites More sharing options...
RMweb Premium Ray H Posted August 19, 2021 RMweb Premium Share Posted August 19, 2021 I goofed when I placed my first order with them by simply making the PayPal payment and without emailing to say what I'd done. Might just be worth dropping them an email to confirm your identity (PayPal wise) and the approximate date/time you made the payment in case they can't connect the payment to the order details. Link to post Share on other sites More sharing options...
robmanchester Posted August 19, 2021 Author Share Posted August 19, 2021 Ray, Yes I just sent the Paypal money with the details of what was required. After 2 weeks with no response ( or package through the post ) I emailed to check but got no reply. Rob Link to post Share on other sites More sharing options...
RMweb Premium Torper Posted August 19, 2021 RMweb Premium Share Posted August 19, 2021 (edited) You could try phoning. The number's on the website. (Phoning is an old form of communication that pre-dated email but can still be quite effective). DT Edited August 19, 2021 by Torper 1 Link to post Share on other sites More sharing options...
davknigh Posted August 19, 2021 Share Posted August 19, 2021 It might be worth keeping in mind that the etchers that many depend on for parts of this nature have also been affected by Covid and thus stocks could be non-existent. This has been the case with other “cottage industry” producers. Cheers, David Link to post Share on other sites More sharing options...
robmanchester Posted August 19, 2021 Author Share Posted August 19, 2021 Thanks David. Yes, if a break in the supply chain is causing an issue I am quite happy to wait. I will try phoning as Torper suggested. Rgds Rob Link to post Share on other sites More sharing options...
JHRL6971 Posted September 18, 2021 Share Posted September 18, 2021 Was it confirmed there was a supply chain issue? Link to post Share on other sites More sharing options...
robmanchester Posted September 18, 2021 Author Share Posted September 18, 2021 There is an issue, with the last link in the supply chain. I don't wish to say too much but Trevor at Dingham is having personal issues. I have submitted a request for a refund. Rob 1 Link to post Share on other sites More sharing options...
robmanchester Posted October 20, 2021 Author Share Posted October 20, 2021 I obtained my refund from Dingham. As far as I can see the couplers are not currently available. Rob Link to post Share on other sites More sharing options...
RMweb Premium Nile Posted October 27, 2021 RMweb Premium Share Posted October 27, 2021 Some news here: (in the 7mm section) 1 Link to post Share on other sites More sharing options...
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