Paul H Vigor Posted September 1, 2021 Share Posted September 1, 2021 Hi, I've just been browsing the Powsides website. I put together an order (the first time I've ordered from them). I was planning to pay by debit card. Powsides seems to arrange such payments via Paypal. Everything seemed to be going OK until my bank sent me a fraud warning - they sent me a security code to confirm and make the payment, but warned me not to use it. Has anyone else had a similar experience when ordering online from Powsides? Many thanks, Paul Link to post Share on other sites More sharing options...
RMweb Premium Siberian Snooper Posted September 2, 2021 RMweb Premium Share Posted September 2, 2021 I have put 2 orders this year, the 2nd is still outstanding due to supply problems, but no problems with paying by PayPal. 1 Link to post Share on other sites More sharing options...
jwealleans Posted September 2, 2021 Share Posted September 2, 2021 Likewise - they've been affected by Covid, so deliveries have been much slower than usual, but I've had everything eventually. I've bought from them for years with no problems. 1 1 Link to post Share on other sites More sharing options...
Crosland Posted September 2, 2021 Share Posted September 2, 2021 How did you fund the PayPal payment? Was it set up to direct debit from your bank account? 1 Link to post Share on other sites More sharing options...
Steamport Southport Posted September 2, 2021 Share Posted September 2, 2021 12 hours ago, Paul H Vigor said: Hi, I've just been browsing the Powsides website. I put together an order (the first time I've ordered from them). I was planning to pay by debit card. Powsides seems to arrange such payments via Paypal. Everything seemed to be going OK until my bank sent me a fraud warning - they sent me a security code to confirm and make the payment, but warned me not to use it. Has anyone else had a similar experience when ordering online from Powsides? Many thanks, Paul I get that all the time from my bank when I try to pay something they don't see regularly. This is the Halifax one. Other banks are similar. Like all other UK banks, we’ve added extra security checks when you use Online Banking. You will soon notice these changes when you shop online. These checks will happen when you: Shop online Sign in to Online Banking Add a new payee If you do any of these things, you may notice an extra step in security. This is because you’ll need to use two different ways of proving who you are. Your password and memorable information count as one way. The other way could be using your Mobile Banking app, getting a passcode sent to your mobile, or us calling your landline. It’s important that you’re ready for these extra steps, otherwise you might not be able to make your purchase or sign in. https://www.halifax.co.uk/aboutonline/changes-to-online-banking.html The bold one is the relevant one. If you haven't used that company, it gets flagged up as fraudulent. Ironically I got the check and it refused me when I tried to buy a phone which they are telling me I need! Jason 1 Link to post Share on other sites More sharing options...
Paul H Vigor Posted September 2, 2021 Author Share Posted September 2, 2021 (edited) 4 hours ago, Crosland said: How did you fund the PayPal payment? Was it set up to direct debit from your bank account? It was a 'guest' payment via PayPal, I believe? I don't have a PayPal account set up. The Bank's wording of the text I received was rather alarming I have to say! Banks posting such warnings can't help POWsides run their business? Edited September 2, 2021 by Paul H Vigor to add information Link to post Share on other sites More sharing options...
RMweb Premium Siberian Snooper Posted September 2, 2021 RMweb Premium Share Posted September 2, 2021 H & A models were having problems with PayPal and they now use Sage. Have you contacted POWsides to inform them that you're having problems with PayPal? 1 Link to post Share on other sites More sharing options...
Paul H Vigor Posted September 2, 2021 Author Share Posted September 2, 2021 1 hour ago, Siberian Snooper said: H & A models were having problems with PayPal and they now use Sage. Have you contacted POWsides to inform them that you're having problems with PayPal? Yep, I reported problem. 1 Link to post Share on other sites More sharing options...
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