Talltim Posted April 18, 2012 Share Posted April 18, 2012 Great service at a great price. Such a great price that I bought things I didn't really want! Link to post Share on other sites More sharing options...
marsa69 Posted May 1, 2012 Share Posted May 1, 2012 Outstanding service. Brilliant price and brilliant delivery! Link to post Share on other sites More sharing options...
RMweb Gold sotars Posted May 5, 2012 RMweb Gold Share Posted May 5, 2012 Last three orders, 2 arrived next day and third today(Saturday) as advised plus a return of 55p on the postage. Excellent service all round. Link to post Share on other sites More sharing options...
tender Posted May 5, 2012 Share Posted May 5, 2012 Top service as usual. John even reduced the postage when i selected the wrong option on the website. Well done. Link to post Share on other sites More sharing options...
tender Posted May 9, 2012 Share Posted May 9, 2012 Box of Tam Valley Depot products and TCS decoders arrived today. Excellent same day dispatch, next day delivery service as usual. Link to post Share on other sites More sharing options...
Danemouth Posted May 12, 2012 Share Posted May 12, 2012 Decided to buy the road vehicles for Danemouth as Bromsgrove had them at reduced prices. Placed the order online yesterday lunchtime and had the courier knocking me up with the parcel at 07:10 this morning. This thread is becoming boring :-) Dave Link to post Share on other sites More sharing options...
Richardderby Posted May 16, 2012 Share Posted May 16, 2012 I'm incredibly impressed with Bromsgrove models. I emailed John at 9 o'clock this evening asking for advice about a pair of DCC concepts buffer stops I had just purchased and he emailed me back with the instructions within ten minutes. What a great shop! Richard Link to post Share on other sites More sharing options...
LULFAN Posted May 28, 2012 Share Posted May 28, 2012 Morning All I ordered the rail painter from here yesterday This morning I got a part refund for the postage charge So I would say 10/10 to Bronsgrove for customer service Well done Dave Link to post Share on other sites More sharing options...
BRIAN T Posted May 28, 2012 Share Posted May 28, 2012 Have been a regular customer for nearly 10 years,customer service second to none ,shipping is excellent, and as above,a refund for postage as my goods could be delivered cheaper , top of my model rail bookmarks. thanks a lot Link to post Share on other sites More sharing options...
trisonic Posted May 29, 2012 Share Posted May 29, 2012 Come on, John. Change your insurance provider so that you can supply your pals in North America!!!!! You know I mean well..... Best, Pete. Link to post Share on other sites More sharing options...
GWR Man Posted May 29, 2012 Share Posted May 29, 2012 Its a pity some of the other suppliers are not up to the standards that we get from Bromsgrove Models first class in every department Thank you John GWR Man Link to post Share on other sites More sharing options...
David Todd Posted May 30, 2012 Share Posted May 30, 2012 Morning.... Well, another item for me to trial has swiftly arrived From Bromsgrove Models. A starter "Power Cab". even though I operate off ESU colour display Command Station(s). Thank You John..... Regards....dt...... Link to post Share on other sites More sharing options...
Tom Bayford Posted May 30, 2012 Share Posted May 30, 2012 Ordered Yesterday Morning after hearing about the deals they have going at the moment for road vechiles ended up buying a Dmu and some other sundries an even got the postage knocked down which is a nice feeling very much aprreciated and look forward to doing business again Link to post Share on other sites More sharing options...
tender Posted June 14, 2012 Share Posted June 14, 2012 Another Parcel from Bromsgrove models. Excellent service as always. Link to post Share on other sites More sharing options...
The Great Bear Posted June 22, 2012 Share Posted June 22, 2012 I've used them for two recent orders. Courteous and very quick service and keenly priced as well. Link to post Share on other sites More sharing options...
welsh wizard Posted June 23, 2012 Share Posted June 23, 2012 Just had my chip from Bromsgrove models superb service ! highly recommended ! Link to post Share on other sites More sharing options...
LULFAN Posted July 3, 2012 Share Posted July 3, 2012 Just had my chip from Bromsgrove models superb service ! highly recommended ! I have made a second purchase from Bromsgrove.... one word.... Outstanding Link to post Share on other sites More sharing options...
RMweb Gold roundhouse Posted July 4, 2012 RMweb Gold Share Posted July 4, 2012 Hex frog Juicers arrived yesterday - very quick considering they were out of stock last week and werent sure when they would be back in stock, so another endorsement for good service. ian Link to post Share on other sites More sharing options...
dcroz Posted July 25, 2012 Share Posted July 25, 2012 Ordered DCC Concepts Rolling Road from John late on Monday, arrived first thing Wednesday morning - great service much appreciated! David Link to post Share on other sites More sharing options...
gzw64 Posted July 26, 2012 Share Posted July 26, 2012 Ordered a mixed bag of 3 decoders on Tuesday evening, arrived by post on Thursday morning exactly as promised. You cannot do better than service like that. Thanks Graham Link to post Share on other sites More sharing options...
Earl Bathurst Posted July 26, 2012 Share Posted July 26, 2012 Had fantastic service, Ordered my Hex frog juicer yesterday at 10am had it first thing this morning. Highly recommened. I will defo be using them again Scott Link to post Share on other sites More sharing options...
PeteT Posted July 26, 2012 Share Posted July 26, 2012 Incredible service. Ordered items at 10pm and received them in less than 36 hours. If only other retailers could be this efficient. PeteT Link to post Share on other sites More sharing options...
Mike T Posted July 30, 2012 Share Posted July 30, 2012 Ordered Friday evening, arrived this morning. Excellent service and now I have a big box of frog juicers and servo singlettes to play with 8-)) 10 out of 10 every time from me!!!!!! Link to post Share on other sites More sharing options...
RMweb Gold Oldddudders Posted July 31, 2012 RMweb Gold Share Posted July 31, 2012 They also send abroad with the same quality level. A couple of decoders waiting my attention when I reurned from a few days away. Sorry to note from website that the business has not sold - but we customers may privately rejoice at the same time! Link to post Share on other sites More sharing options...
trisonic Posted July 31, 2012 Share Posted July 31, 2012 Ian, See this other thread from John. http://www.rmweb.co.uk/community/index.php?/topic/58528-the-retirement-horizon/ Best, Pete. Link to post Share on other sites More sharing options...
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