Andy Y Posted July 9, 2013 Share Posted July 9, 2013 IMPORTANT ANNOUCEMENT Hornby Hobbies Ltd – 2013 Product Delays and Modelzone Announcement Hornby Hobbies Ltd. is announcing a number of delays to 2013 catalogue items. Why are there changes? Despite our best estimates a proportion of delivery dates will not be met. There is no single reason for this delivery date movement - it is a culmination of factors impacting our delivery critical path. Why are you telling us this now? In the past we have not communicated changes in delivery until much later in the year but we acknowledge it is important we share information with our consumers and trade customers earlier. We are attempting to improve the news flow to you so it is factual as opposed to rumour or conjecture. What are you doing about it? We are broadening our supply base BUT the benefits of this will be in the medium term. We have brought in new personnel to look at this challenge including a new Supply Chain Director, Red McKay. A comment from Red “I have listened intently to consumers, retail customers, shareholders, our supply team, and other departments within the business over the last 12 weeks. It is clear there has been a long period of disruption with our supply chain, and the team are committed to addressing this. We provide the service, which enables our company to deliver for customers, and ultimately consumers. It is our goal to satisfy those demands; • On Time • In Full • Always There is no immediate fix but we are committed to making progress. We will continue the work to broaden our supply base, and challenge ourselves to improve our communication be it good or bad news – it matters.” We have worked hard to improve our visibility of the situation and we are now facing into the challenges, and working to improve on the dates communicated to you. What items are affected? The following items have been postponed to 2014. Product Code & Product Name Sets R1160 The Cornishman R1162 The Orient Express Train Packs R3143 BR 4 Car VEP Unit Class 423 R3134 Northern Belle Train Pack R3184 Brighton Belle Pullman 1960 R3215 Eurostar (2013) Train Pack Steam Locomotives R2921X BR Early Class B17/1 Thorpe Hall R2922X BR Early Class B17/1 Grimsby Town R3003 BR Late Class B17 4-6-0 ‘Barnsley’ R3003X BR Late Class B17 4-6-0 ‘Barnsley’ R3004 BR Early Weathered Class B17 4-6-0 ‘Serlby Hall’ R3004X BR Early Weathered Class B17 4-6-0 ‘Serlby Hall’ R3010 SR "Sir Sagramore" E771 King Arthur Class R3010X SR "Sir Sagramore" E771 King Arthur Class R3020 LMS Fowler 2-6-4 (Lined Crimson Lake) R3106 BR Class 2807 (Preserved) R3107 BR Late Crest 4-4-0 Class T9 "Greyhound" R3119 LMS 4-6-2 "Duchess Of Abercorn" Princess Coronation Class R3129 SR 0-4-4T M7 Class - Maunsell Green R3131 LNER 4-6-2 Class A4 "Great Snipe" R3187 GNR Class N2 R3188 BR Late Class N2 R3189 LNER Class L1 No.9002 R3190 BR Class L1 No.67777 R3194 BR Early "Epsom" Schools Class R3195 BR (Green) "City Of Liverpool" Duchess Class R3202 BR "Flying Scotsman" Class A3 50 Years Of Preservation Special Edition R3203 BR Late "Okehampton" West Country Class R3204 LSWR Class M7 No.245 NRM R3208 BR 4-4-0 'Brighton' Schools Class R3210 GWR 2800 2-8-0 Locomotive R3207 LNER "Cock O' The North" Class P2 R3205 BR "Rood Ashton Hall" Hall Class Diesel & Electrics R3181 BR Class 56 56084 (Large Arrow) R3214 Greater Anglia Class 153 Coach Packs R4539 Northern Belle Coach Pack R4582 Brighton Belle 1960s 5-BEL Car Pack R4588 LMS Coronation Red and Gold Lined Coach Pack R4589 Eurostar (2013) Divisible Centre Coaches Coaches R4188C BR 68' Restaurant Car R4444A BR Western Region Mk3 1st Class Open R4446A BR Western Region Mk3 TGS R4543 Ex Virgin Mk3 1st Class Coach - Weathered R4544 Ex Virgin Mk3 Standard Open Class Coach - Weathered R4545 Ex Virgin Mk3 Buffet Coach - Weathered R4546 Ex Virgin Mk3 Brake Coach - Weathered R4575A BR Thompson Non-Corridor Composite (Lavatory) R4576A BR Thompson Non-Corridor Third Class R4577A BR Thompson Non-Corridor Brake Third R4577B BR Thompson Non-Corridor Brake Third Wagons R6578 Pentwyn Black Vein Collieries Co Ltd 7 Plank Wagon R6587 T. Burnett & Co. Ltd. 7 Plank End Tipping Wagon R6590 A & H. Betts 7 Plank Wagon R6595 J. Hackett & Co. 6 Plank Wagon R6601 Foster & Co 8 Plank Wagon R6612 BR Shark Brake Van R6613 BR 20 Ton Car (Railfreight) Brake Van R6614 BR 20 Ton Car Brake Van R6615 Stewarts & Lloyds 27 Ton Tippler Wagon R6616 British Steel Corporation 27 Ton Tippler Wagon R6617 Clay Cross 6 Plank Wagon R6618 Amey Roadstone PGA (Weathered) Wagon R6619 BR Macaw Bogie Bolster Wagon R6620 ZBA (Rudd) Open Wagon (Weathered) R6621 EWS ZCA (Sea Urchin) Open Wagon (Weathered) R6622 ZFO/ZFP (Trout) Ballast Hopper R6625 GWR Mogo Van R6629 Llanfair PG RailRoad R2879 BR Class 55 R3169 GWR "Olton Hall" 5900 Hall Class R3170 GWR "Adderley Hall" 4900 Hall Class R3171 LNER "Cock O' The North" Class P2 RailRoad Rolling Stock R4388 LMS Composite Coach R4389 LMS Brake Coach R4523 GWR Composite Coach R4524 GWR Brake Coach R4525 GWR Restaurant Coach R4526 Night Mail Operating Mail Coach R6423 Car Transporter R6425 Container Wagon (2X30) Power Control R8012 HM 2000 R8232 DCC Eletro Point Clips (PK 20) R8238 DCC Reverse Loop Module R8259 Auto Level Crossing R8266 RJ12 Select/Elite to Walkabout Select Lead R044 Passing Contact Switch Trackside Accessories R617 Uncoupling Ramp R8004 Engine Shed R8009 Station Terminus R8228 Building Pack B R8229 Building Pack C R8231 Building Pack E Thomas the Tank Engine R350 Percy R351 Thomas Modelzone Administration An update for Modelzone Customers Modelzone went into administration on 27th June 2013. The business is currently being run by the administrators Deloitte whilst a business solution is sought. What will happen to my pre-order with Modelzone? We are attempting to get a confirmed list of pre-orders taken by Modelzone but in the meantime please contact Hornby Customer Care with details of your pre-order. Telephone – 01843 233525 Email – customercare@Hornby.com Letter – Customer Care Team, Hornby Hobbies Ltd, Westwood, Margate, Kent, CT9 4JX Our Customer Care team will keep you updated once we have your details. Hornby has over 600 retail customers across the UK who may have the product you pre-ordered – please see our website for a list of stockists http://www.Hornby.com/stockists/ What will happen to the Modelzone exclusive products? We are currently reviewing the items, the delivery dates, and the most effective way for these to be sold. Is Hornby/Scalextric/Airfix/Humbrol/Corgi - okay? The short answer is YES http://www.lse.co.uk/share-regulatory-news.asp?shareprice=HRN&ArticleCode=euh3zvax&ArticleHeadline=Statement_re_Modelzone Link to post Share on other sites More sharing options...
Andy Y Posted July 9, 2013 Author Share Posted July 9, 2013 Now in public domain. Link to post Share on other sites More sharing options...
Gervais Posted July 9, 2013 Share Posted July 9, 2013 Thanks for sharing. Kudos to Hornby for being transparent, it makes a difference. Link to post Share on other sites More sharing options...
orcadian Posted July 9, 2013 Share Posted July 9, 2013 I expect this will disappoint some and infuriate others, but to me, it shows that first of all the 'new' management are aware of Hornby's recent 'shortcomings' and are also trying to address them. Taking these decisions to both inform us and organise the delays into a controllable sequence seems a massive change of heart from the top. I wish Hornby all the best and hope that they really can get all the past problems sorted out reasonably quickly. It's also very positive news about MZ/SB's Limited Editions - I hope Bachmann can make similar promising arrangements, perhaps via Sidcup, or whatever outcome the Administrators can achieve. Richard Link to post Share on other sites More sharing options...
Fenman Posted July 9, 2013 Share Posted July 9, 2013 A new Supply Chain Director is a good start, and the openness promised by this message is also welcome. I wonder if this is the new top management having an impact? Interesting to note that the Railroad P2 is delayed, but the full-fat version doesn't seem to be. Paul Link to post Share on other sites More sharing options...
Andy Y Posted July 9, 2013 Author Share Posted July 9, 2013 Interesting to note that the Railroad P2 is delayed, but the full-fat version doesn't seem to be. Paul It may not have been clear from my original posting above but the main range P2 - R3207 LNER "Cock O' The North" is impacted. It was originally intended to be a 4th quarter product and has slipped some too. Link to post Share on other sites More sharing options...
Ozexpatriate Posted July 9, 2013 Share Posted July 9, 2013 Interesting to note that the Railroad P2 is delayed, but the full-fat version doesn't seem to be. I thought that this: R3207 LNER "Cock O' The North" Class P2 is from the regular range, even though it is listed as "Railroad" in the memo above. EDIT: Oops - Andy just beat me to it. Link to post Share on other sites More sharing options...
Brian Indge Posted July 9, 2013 Share Posted July 9, 2013 I for one will lose out as one of the items delayed until next year, R2921X was part of of a pre-order with a retailer from last year, the other item R2920X has still not arrived either although the last message I received indicated that both items were due at the beginning of this month. This means that I will probably have to pay two lots of postage rather than one as originally they were due at the same time. I would have thought that Hornby should have sorted the supply problems out sooner, this has after all, been going on for a number of years now. Very disappointing, but I will not be cancelling my order. Link to post Share on other sites More sharing options...
rovex Posted July 9, 2013 Share Posted July 9, 2013 As I was scanning through the list of delayed items one thought did occur, "is they anything that hasn't been delayed". At least however they are talking to us and that has to be applauded. Link to post Share on other sites More sharing options...
oOld Harry 666 Posted July 9, 2013 Share Posted July 9, 2013 I think it would make sense not to announce any new releases for 2014 until this lot are delivered. There is no point in continuing to announce new items which then cannot be delivered. At the very best I think any 2014 releases/catalogue should not be announced until at least the middle of the year when (hopefully) the above backlog has been cleared and any new items can be delivered within a realistic time-scale, certainly within the validity of the catalogue. Perhaps a combined 2014/15 catalogue should then be released, say next June, to get Hornby back on track. Spare a thought, though, for the retailers whose business are going to suffer because they have no stock to sell! Link to post Share on other sites More sharing options...
rovex Posted July 9, 2013 Share Posted July 9, 2013 I think it would make sense not to announce any new releases for 2014 until this lot are delivered. There is no point in continuing to announce new items which then cannot be delivered. At the very best I think any 2014 releases/catalogue should not be announced until at least the middle of the year when (hopefully) the above backlog has been cleared and any new items can be delivered within a realistic time-scale, certainly within the validity of the catalogue. Perhaps a combined 2014/15 catalogue should then be released, say next June, to get Hornby back on track. Spare a thought, though, for the retailers whose business are going to suffer because they have no stock to sell! Alternatively they could adopt Bachmann's approach where announcements are made much earlier with no set date for when the model will actually appear on the shelves Link to post Share on other sites More sharing options...
sandwich station Posted July 9, 2013 Share Posted July 9, 2013 It's good to see Hornby letting people know. R4588 LMS Coronation Red and Gold Lined Coach Pack This is the first time I've seen this mentioned. Does anyone have anymore information on this ie: whether old railroad or new coaches, limited edition etc? Link to post Share on other sites More sharing options...
frobisher Posted July 9, 2013 Share Posted July 9, 2013 I think it would make sense not to announce any new releases for 2014 until this lot are delivered. There is no point in continuing to announce new items which then cannot be delivered. Obviously they haven't mentioned yet which of the 2014 items are delayed/deferred or are still on track. Remember the 2BIL was pretty much ready for delivery when it was announced (and all the retail stock shenanigans that resulted from that...)? Link to post Share on other sites More sharing options...
oOld Harry 666 Posted July 9, 2013 Share Posted July 9, 2013 Alternatively they could adopt Bachmann's approach where announcements are made much earlier with no set date for when the model will actually appear on the shelves True, but although Bachmann say 18 month time-scale from announcement to delivery this is very variable - and members of this forum seem much more restrained in criticizing Bachmann - take the Dukedogs for example.. I have given up totally with Bachmann with regards to pre orders and buy things when they arrive in the shops. I do not wish to see Hornby go down the same path. Please remember Hornby's problems really started with Kader (Bachmann) purchase of their main supplier! Link to post Share on other sites More sharing options...
Ozexpatriate Posted July 9, 2013 Share Posted July 9, 2013 Please remember Hornby's problems really started with Kader (Bachmann) purchase of their main supplier!That's a bit unfair. Hornby's problems started when their main supplier went out of business. Kader Holdings was the 'white knight' who rescued Sanda Kan and kept the factory (and Hornby) going - at least for a while. You could argue that this was a case of out of the frying pan and into the fire for Hornby. I agree that collectively, the tone of many commenters is more lenient and forgiving regarding Bachmann's shortcomings. Given that Bachmann is currently executing better than Hornby, this is unsurprising. Link to post Share on other sites More sharing options...
RMweb Gold The Stationmaster Posted July 9, 2013 RMweb Gold Share Posted July 9, 2013 Interestingly the main range 'Hall' isn't listed - but presumably is in a similar situation to the P2? And at least the 'Grange' has got through this year, thus far. But overall I think this is a sign of grown-up and proactive management, a definite improvement on the Martin era when it was all platitudes and little sign of action in the right places - another sign of things to come I trust. Link to post Share on other sites More sharing options...
Andy Y Posted July 9, 2013 Author Share Posted July 9, 2013 Interestingly the main range 'Hall' isn't listed - but presumably is in a similar situation to the P2? Sorry Mike, another one that slipped through mis-classification - R3205 BR "Rood Ashton Hall" is main range and delayed. Link to post Share on other sites More sharing options...
pete55 Posted July 9, 2013 Share Posted July 9, 2013 Interestingly the main range 'Hall' isn't listed - but presumably is in a similar situation to the P2? And at least the 'Grange' has got through this year, thus far. But overall I think this is a sign of grown-up and proactive management, a definite improvement on the Martin era when it was all platitudes and little sign of action in the right places - another sign of things to come I trust. Whilst not disagreeing with the above in any way, my concern is more along the lines of more product delays equals a further lack of income for Hornby, not to mention the poor independent retailer whose shelves are almost bereft of Hornby stock, which may have a severe impact on their businesses. Link to post Share on other sites More sharing options...
Ozexpatriate Posted July 9, 2013 Share Posted July 9, 2013 Not on the list are the wagons recently announced with reduced pricing, including the anticipated fish vans and GWR shunters' trucks. Link to post Share on other sites More sharing options...
bmthtrains - David Posted July 9, 2013 Share Posted July 9, 2013 Good sign from the new chairman that they intend to tackle things, but...effectively no me releases this year and model zone gone...that's one heck of a hole in the finances for the shareholders to swallow! David Link to post Share on other sites More sharing options...
oOld Harry 666 Posted July 9, 2013 Share Posted July 9, 2013 That's a bit unfair. Hornby's problems started when their main supplier went out of business. Kader Holdings was the 'white knight' who rescued Sanda Kan and kept the factory (and Hornby) going - at least for a while. You could argue that this was a case of out of the frying pan and into the fire for Hornby. I agree that collectively, the tone of many commenters is more lenient and forgiving regarding Bachmann's shortcomings. Given that Bachmann is currently executing better than Hornby, this is unsurprising. Actually what this really proves is that contracting out your production does not work. Link to post Share on other sites More sharing options...
Andy Y Posted July 9, 2013 Author Share Posted July 9, 2013 Not on the list are the wagons recently announced with reduced pricing, including the anticipated fish vans and GWR shunters' trucks. Spot on Michael; I was talking to Simon this afternoon and the frustration was evident of having to pass on such news at a time when other things are progressing well through the process with the pre-production Mk1s, fish vans etc sat on the desk and the DoG not too far away and other products such as the Sentinel (and others) still within the catalogue year. There's a dose of realism in the OP which at least enables better planning for modellers and retailers around circumstances rather than just optimism or promises. Link to post Share on other sites More sharing options...
Andy Y Posted July 9, 2013 Author Share Posted July 9, 2013 Actually what this really proves is that contracting out your production does not work. It doesn't prove anything. You've already said the one importer whose production is 'in-group' doesn't meet your expectation. Link to post Share on other sites More sharing options...
valeofyork Posted July 9, 2013 Share Posted July 9, 2013 It doesn't prove anything. You've already said the one importer whose production is 'in-group' doesn't meet your expectation. I think it does - it proves that if you are reliant on a supplier or suppliers in another country and they can't deliver on time, you're pretty much stuck. If you do your own manufacturing, timescales are within your control to a far greater extent. Link to post Share on other sites More sharing options...
valeofyork Posted July 9, 2013 Share Posted July 9, 2013 There was a 90 and an 87 announced last year which haven't appeared. Are they still delayed, or have they been abandoned altogether now? Thanks Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.