RMweb Premium melmerby Posted August 31, 2013 RMweb Premium Share Posted August 31, 2013 Now have a stand at Warley (B16): http://www.thewarleyshow.co.uk/traders/ Keith Link to post Share on other sites More sharing options...
black and decker boy Posted November 3, 2013 Share Posted November 3, 2013 A useful twist for the Invicta limited edition mk1 BG Glasgow queen st, April 1986. Loco is 47636. 2 Link to post Share on other sites More sharing options...
Adams442T Posted March 5, 2014 Share Posted March 5, 2014 Got a phone call at 2pm yesterday to say my Sentinel was in stock and would be going out later in the afternoon. Postie knocked on the door this morning and in a well packed parcel there it was. At £45.99 for the Tarmac weathered version I think it was a bargain too! Usual disclaimers, other than being a happy bunny! Link to post Share on other sites More sharing options...
37pits Posted November 25, 2014 Share Posted November 25, 2014 Placed order on website Sunday, items arrived Tuesday, first class service Link to post Share on other sites More sharing options...
RMweb Premium Kris Posted January 3, 2015 RMweb Premium Share Posted January 3, 2015 Placed an order on New Years Day, despatched on the 2nd arrived on the 3rd. Can't expect better than that really. Very good price as well. Link to post Share on other sites More sharing options...
Mike Storey Posted January 3, 2015 Share Posted January 3, 2015 I forgot to post - I went in there some weeks ago - absolutely super shop with loads on display and very helpful, knowledgeable lady. Too helpful really.....i walked out nearly £500 lighter in the wallet. Highly recommended. 1 Link to post Share on other sites More sharing options...
RMweb Premium Craig Watson Posted December 15, 2015 RMweb Premium Share Posted December 15, 2015 Highly recommended, placed an order for some HO stock on Sunday night, arrived first thing today (Tuesday) Cheers Craig 1 Link to post Share on other sites More sharing options...
RMweb Gold Andy7 Posted March 24, 2016 RMweb Gold Share Posted March 24, 2016 First order with Invicta and I'm pretty sure my last! Pre-Ordered 13 Dapol HIA's via the website. When the items came into stock in the shop (Friday 18/03/16). Invicta decided to quickly split pre orders from shop stock so they could take the shop stock to the London festival of model railways, fine so far. First issue for me was that they only decided to post out pre orders to customers on Tuesday 22/03/16, should have posted them Saturday in my opinion. Second issue came when they arrived. Packaging was fine but on opening I found that they had incorrectly counted my items, I had 3 of 1 and 1 of another when I wanted 2 of each (total order was 13 items). I wouldn't normally be bothered but as the missing one was a white one and extra was green I was a little miffed. As I had been keeping track of these wagons on RMWEB I knew that they had been selling really fast! So when I rang up Invicta to inform them my order was wrong I knew what the answer was going to be. Sorry no white ones left as they had sold all shop stock at the London show. They offered me a refund if I returned the errant item. No thanks was my reply. I understand everyone makes mistakes but this wouldn't have happened if pre orders were satisfied before selling the rest. They sold that quick that they never even put them on the website as in stock. They were also the cheapest place around so we're never going to struggle to sell what they had. Anyway make of that what you will. I won't be ordering from them again, I know that most model shops would place pre-orders as high up in their priorities but clearly not Invicta! Link to post Share on other sites More sharing options...
Markmiller2008 Posted April 13, 2016 Share Posted April 13, 2016 I Had an issue with what i was posted also. A couple of weeks ago i order a pack of their 39-001X NSE Translator MK1s via the website, got them two days later to find they had sent me 39-001Y Royal Mail MK1s. Very apologetic and i got a swap once id sent them back but clearly not the point. Mark Link to post Share on other sites More sharing options...
40F Posted April 13, 2016 Share Posted April 13, 2016 Mistakes happen that is a fact Nobody is fault free Link to post Share on other sites More sharing options...
RMweb Gold Dunsignalling Posted April 13, 2016 RMweb Gold Share Posted April 13, 2016 Mistakes happen that is a fact Nobody is fault free Exactly; and the way an organisation sorts out things that do go wrong offers a good guide to their flexibility and attitude to the customer. When dealing with an unfamiliar supplier, knowing that any error will be sorted out promptly and courteously gives me confidence to use them again. After all, when something goes right, you can never be certain that it wasn't down to sheer good luck. John Link to post Share on other sites More sharing options...
Tunn Posted June 1, 2016 Share Posted June 1, 2016 Ordered two Peco 009 L&B coaches on their bargains page at £25.99 each instead of £32.99 each at just before noon yesterday. Paid standard £4.00 P&P They arrived midday today, very well packed. Also two e mailed updates on my order. 24 hours from computer order to track. Excellent service I reckon. Link to post Share on other sites More sharing options...
RMweb Gold tractionman Posted August 25, 2016 RMweb Gold Share Posted August 25, 2016 I ordered the Bachmann Scenecraft brick servicing depot, at the discounted price of £29.99, on late Tuesday evening. Received a processing order email first thing Wednesday morning and today,Thursday, the package arrived, really well protected too, so full marks for Invicta from me! Cheers, Keith Link to post Share on other sites More sharing options...
meatloaf Posted July 13, 2017 Share Posted July 13, 2017 Just recieved a ltd edition blue class 24 yesterday. Came less than 48 hours after ordering. Very pleased. Link to post Share on other sites More sharing options...
RMweb Gold ruggedpeak Posted January 23, 2018 RMweb Gold Share Posted January 23, 2018 Popped into the shop today as I was working nearby. Picked up some discounted books and one of the last Stratford Pilot 08's ) I'm not local but the owners have had a few challenges recently but were very friendly and chatty. Well worth supporting. 1 Link to post Share on other sites More sharing options...
Irish Padre Posted June 21, 2018 Share Posted June 21, 2018 Brilliant friendly service. Ordered late Sun night - item with me by Tuesday. Good comms throughout - highly recommended. 1 Link to post Share on other sites More sharing options...
oldpete Posted July 23, 2019 Share Posted July 23, 2019 (edited) reading these reviews , perhaps I'm either unlucky, or my face does not fit, with them. when they were first available, I asked Invicta to get me a Mini trains #2003 contractor's loco, THREE WEEKS later, I queried it's non arrival. finally contracted Andrias in Germany- to be told that Invicta had never placed my order- finally got one elseware recently ordered a Ratio 502 cattle dock kit from them -- It's been nearly five weeks, now, since ordering-- I leave you to draw your own conclusion. looks like all my orders will be made somewhere else in future. Edited July 23, 2019 by oldpete too harsh Link to post Share on other sites More sharing options...
The Lurker Posted July 24, 2019 Share Posted July 24, 2019 I have always found their service to be very good. I am local but have ordered on line as well (it's all about how best to get the new purchase in the house!!) One time they noticed I was having problems with an on line order and called me to help, unprompted. 1 Link to post Share on other sites More sharing options...
Invicta Informant Posted July 24, 2019 Share Posted July 24, 2019 I know Kerry is juggling looking after the shop, Vernon's wellbeing and their two children. I have always found Kerry and her team of helpers in the shop or at shows to be helpful. 8 Link to post Share on other sites More sharing options...
vaughan45 Posted October 12, 2019 Share Posted October 12, 2019 A vote of thanks to Kerry at Invicta Models despite their current situation. I ordered three US freight cars over the phone and they were received the next day, Many thanks, Vaughan 2 Link to post Share on other sites More sharing options...
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