RMweb Premium New Haven Neil Posted November 10, 2015 RMweb Premium Share Posted November 10, 2015 Yes, we do have a walk-in shop although we are mostly e commerce. We are on the outskirts of Peel, on the coast road to Michael, it's a fair walk from the centre of Peel. Link to post Share on other sites More sharing options...
RMweb Premium newbryford Posted November 18, 2015 RMweb Premium Share Posted November 18, 2015 (edited) First dealings with Trackshack. [1] I pre-ordered a loco from their website last week. The pre-order was confirmed by email and no payment or card details taken Yesterday, I received an email to notify me it was in stock. A quick phone call with payment details and it's arrived here today. Complete with email updates as to the processing and despatch of said loco. Oh - and Royal Mail too. Excellent service! [1] I'm sure that it won't be the last. Cheers, Mick Edited November 18, 2015 by newbryford 2 Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted November 19, 2015 RMweb Premium Share Posted November 19, 2015 ...and packed by a fellow RMWebber! 1 Link to post Share on other sites More sharing options...
Only-Me Posted November 19, 2015 Share Posted November 19, 2015 Used these chaps a number of times, always courteous and the delivery time is excellent! 1 Link to post Share on other sites More sharing options...
DWS Posted November 20, 2015 Share Posted November 20, 2015 Ordered an item from Track-Shack at 2pm last Wednesday and the item arrived safely in West Yorkshire at 11am the next day. Exellent customer service and will definately use them again. 1 Link to post Share on other sites More sharing options...
RMweb Gold grandadbob Posted November 20, 2015 RMweb Gold Share Posted November 20, 2015 (edited) Another order delivered today in under 24 hours and prices are as good or better than other suppliers. Great service yet again! Edited November 20, 2015 by grandadbob 2 Link to post Share on other sites More sharing options...
RMweb Gold grandadbob Posted December 8, 2015 RMweb Gold Share Posted December 8, 2015 Order placed with Trackshack at 12.40 yesterday and just arrived from The Isle of Man at 8.45 this morning. I cannot praise their service and prices highly enough (and it's not because Neil posts here) They are seriously good at what they do and if you haven't used them I suggest you give them a try. 2 Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted December 8, 2015 RMweb Premium Share Posted December 8, 2015 I have been testing TS out the last few weeks. I have been ordering Peco C75 Points in batches (it's really because I can't count and I keep changing the track plan) and no matter what I ordered they had it and it arrived within 24 hours. Brilliant service (again). Phil 4 Link to post Share on other sites More sharing options...
RMweb Gold Russ (mines a pint) Posted January 8, 2016 RMweb Gold Share Posted January 8, 2016 Actually found this on 'google shop' as best price & placed (my first) order - price is outstanding even before factoring free carriage even compared to certain Liverpuddlian box shifters and others available of course - so was just dreading looking up reviews on this site! .... but it seems we are in safe hands lol - virtual pint for anyone who can guess what it is before I get it (not difficult lol ) 1 Link to post Share on other sites More sharing options...
BG John Posted January 8, 2016 Share Posted January 8, 2016 They had the best price I could find on a Peco Loco Lift I wanted to experiment with, and delivery was amazingly quick. Far quicker than my putting the item to good use, that hasn't been done yet!! Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted January 8, 2016 RMweb Premium Share Posted January 8, 2016 We do try very hard to provide good customer service. Any doubts you may have can be dispelled by clicking on the Feefo feedback logo on our website which will show you recent feedback. Thanks again Neil 2 Link to post Share on other sites More sharing options...
Shedmaster Posted January 10, 2016 Share Posted January 10, 2016 We do try very hard to provide good customer service. Any doubts you may have can be dispelled by clicking on the Feefo feedback logo on our website which will show you recent feedback. Thanks again Neil Hi, Just placed an order based on the comments within this thread alone. I've been aware of my wanted item being massively better priced with TrackShack but rightly or wrongly, have refused to order for ages simply because you were an 'unknown retailer' to me, despite your excellent feedback panel on your website. I'm really noticing the good feedback coming your way now and look forward to adding to this very soon, just wondering though, if it would be possible for an ad-banner within RMWeb somewhere to boost awareness or does this exist already and I've missed it ? Best Wishes for 2016, Kindest Regards, Shed. 2 Link to post Share on other sites More sharing options...
RMweb Gold ruggedpeak Posted January 10, 2016 RMweb Gold Share Posted January 10, 2016 Have used them before and can recommend them. Am fighting urge to buy one of these http://www.track-shack.com/acatalog/Bachmann-32-045-Class-20-20118-Saltburn-by-the-Sea-BR-Railfreight-Red-Stripe-Bachmann-32-045.html Good price. Link to post Share on other sites More sharing options...
Stevelewis Posted January 10, 2016 Share Posted January 10, 2016 Have used them before and can recommend them. Am fighting urge to buy one of these http://www.track-shack.com/acatalog/Bachmann-32-045-Class-20-20118-Saltburn-by-the-Sea-BR-Railfreight-Red-Stripe-Bachmann-32-045.html Good price. Go On you know it makes sense!! seriously though Track Shack well recommended! Link to post Share on other sites More sharing options...
RMweb Gold BoD Posted January 10, 2016 RMweb Gold Share Posted January 10, 2016 Have used them before and can recommend them. Am fighting urge to buy one of these http://www.track-shack.com/acatalog/Bachmann-32-045-Class-20-20118-Saltburn-by-the-Sea-BR-Railfreight-Red-Stripe-Bachmann-32-045.html Good price. I think the Out if Stock message may prove a bit of a stumbling block. Unless that means you have just bought the last. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted January 10, 2016 RMweb Premium Share Posted January 10, 2016 Should be more coming very soon if Bachmann still have them I think they do. We have a delivery every week. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted January 10, 2016 RMweb Premium Share Posted January 10, 2016 Hi, Just placed an order based on the comments within this thread alone. I've been aware of my wanted item being massively better priced with TrackShack but rightly or wrongly, have refused to order for ages simply because you were an 'unknown retailer' to me, despite your excellent feedback panel on your website. I'm really noticing the good feedback coming your way now and look forward to adding to this very soon, just wondering though, if it would be possible for an ad-banner within RMWeb somewhere to boost awareness or does this exist already and I've missed it ? Best Wishes for 2016, Kindest Regards, Shed. We prefer to spend our advertising revenue elsewhere currently, but it may happen in the future. Please understand I don't own TrackShack, but work for my good friend John who does - it's his business to direct as he thinks fit. Just about the ideal semi-retirement job! We have been active in the garden railway world (we are the biggest Accucraft dealers in the British isles) for 10 years, but have only spread into OO in the last two years, with N gauge coming on stream now as we speak. I had better not say too much in case I am in disregard of forum rules! Link to post Share on other sites More sharing options...
Paul W Posted January 10, 2016 Share Posted January 10, 2016 Have only recently started using Track Shack....used to us one of the other big discounters but seeked to change as their service has deteriorated lately. I have found TS to be extremely competitive and their service is outstanding. I will be using TS as my first call supplier from now on. Not affiliated with TS in any way other than being a very happy customer. Paul Link to post Share on other sites More sharing options...
charliepetty Posted January 10, 2016 Share Posted January 10, 2016 One or the best suppliers I have used, without doubt and very quick. AND FREE DELIVERY!!!! Needs everyones support. Charlie Link to post Share on other sites More sharing options...
Stevelewis Posted January 11, 2016 Share Posted January 11, 2016 Re Neil's comment about Accucraft Large scale models I purchased quite a few Accucraft items including Live steam and Electric powered locos (IOM Caledonia) and several items of rolling stock they were always best price around and the customer service was great I recall that one of the Live steam Locos took a few days longer to be delivered as John would not send it until he was sure it worked 100% correctly , it worked superbly when I recvd it,... Link to post Share on other sites More sharing options...
Shedmaster Posted January 12, 2016 Share Posted January 12, 2016 Hi, Just a note to add to my earlier post, in that I have now received my order from TrackShack and will most definitely be a returning customer. Absolutely no issues with this order at all in any way, just as it should be. Many Thanks to the staff here, see you next time, Kindest Regards, Shed. Link to post Share on other sites More sharing options...
Swindon 123 Posted January 12, 2016 Share Posted January 12, 2016 Another very satisfied customer here. Ordered a Bachmann 20 at a very reasonable price yesterday. Arrived this morning. Exceptional service. I shall certainly be having another look at their site in the future. Paul J. Link to post Share on other sites More sharing options...
charliepetty Posted January 13, 2016 Share Posted January 13, 2016 Is this a Trackshack record? Several items ordered on-line at 14:00 hrs and they arrived at 09:00 the following morning. The rices were the lowest I could find on t'interweb and postage was free. G Oh no, I did'nt know they did Low Rice too!! Charlie Link to post Share on other sites More sharing options...
RMweb Gold Russ (mines a pint) Posted January 13, 2016 RMweb Gold Share Posted January 13, 2016 Just to confirm my order placed Fri arrived on Mon in perfect condition - very pleased - will try leave feedback on the page and will def. use again ! Link to post Share on other sites More sharing options...
Stevelewis Posted January 14, 2016 Share Posted January 14, 2016 Is this a Trackshack record? Several items ordered on-line at 14:00 hrs and they arrived at 09:00 the following morning. The prices were the lowest I could find on t'interweb and postage was free. G No I am afraid not the record has just been beaten!! Ordered just 3 wagons yesterday around 2 ish, delivered this morning just after 8-00AM postman struggling up our sloped snow covered drive with a rather big box............. (The wagons are Accucraft 16mm NG ones) Thanks John & Neil Link to post Share on other sites More sharing options...
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