RMweb Premium New Haven Neil Posted April 22, 2016 RMweb Premium Share Posted April 22, 2016 Thanks Martin - but it's not just John although he's the boss - there are another 4 of us! 2 Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted April 22, 2016 RMweb Gold Share Posted April 22, 2016 The secret is to do this. Either really or pretend to set up a small kit building 'business' and then anything that gets delivered has the business name on it. This can be all sorts of stuff but only open appropriate stuff in 'public; for example, parts, solder, paint, kits. You make a big show of building one or two things when 'the significant other' (TSO) is around (those things never actually get completed) and then a box appears that is going to the post office (but it never actually gets sent anywhere). You also create a horse trading situation whereby others 'pay' you with items rather than dosh and these things can arrive quite openly as the significant other knows you are being paid in kind to avoid any difficulties with tax evasion.# Good plan isn't it? Plan B is to pay for TSO to go away on fancy trips and then arrange for loads of stuff to arrive during that time only. That's a much easier, if a little more expensive, ploy but it is really easy to do and involves very little effort. Philth I see I made a not-so-Freudian slip then. Mmm...food for thought there.You are not alone,it seems.We can be devious souls when the spirit moves. Link to post Share on other sites More sharing options...
Stevelewis Posted April 22, 2016 Share Posted April 22, 2016 Its all right to make arrangements for surreptitious deliveries to arrive undetected, but most of my recent track shack deliveries are rather on the large size to say the least! Luckily for me i do a bit of part time work for a major manufaturer which occasionally requires me to install point of sale material in superstores, so that gets delivered to me at home, so I can usually get away with quickly depositing track shack big box deliveries in the garage, and saying 'its just work stuff' the snags occur when there is no actual work to go to for a few days, that when a 'rat begins to get smelled' so to speak!! 1 Link to post Share on other sites More sharing options...
Martin_R Posted April 22, 2016 Share Posted April 22, 2016 Brilliant service, communications and prices - order sent Wednesday night and delivered in perfect condition this morning. Many thanks to John and the team! Martin. Link to post Share on other sites More sharing options...
RMweb Premium Mallard60022 Posted April 23, 2016 RMweb Premium Share Posted April 23, 2016 Track Shack have a very convenient send to another address system; they 'understand'. I'm going to say again that the service from TS is second to none IMO and the small charge for postage makes prices more than competitive. My question would be, if I need to ask one, how is that so many other suppliers have not cottoned on to this professional style of doing business? Keep it up TS. Phil Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted April 23, 2016 RMweb Gold Share Posted April 23, 2016 Track Shack have a very convenient send to another address system; they 'understand'. I'm going to say again that the service from TS is second to none IMO and the small charge for postage makes prices more than competitive. My question would be, if I need to ask one, how is that so many other suppliers have not cottoned on to this professional style of doing business? Keep it up TS. Phil This dialogue reminds me of the question once asked by gents haiurdressers...."Something for the weekend,Sir ?" Link to post Share on other sites More sharing options...
Stevelewis Posted April 23, 2016 Share Posted April 23, 2016 Track Shack have a very convenient send to another address system; they 'understand'. I'm going to say again that the service from TS is second to none IMO and the small charge for postage makes prices more than competitive. My question would be, if I need to ask one, how is that so many other suppliers have not cottoned on to this professional style of doing business? Keep it up TS. Phil I think it is possibly because Track-Shack is run by people who know our hobby and as such also know what the 'average enthusiast' wants, I know that both John & Neil are enthusiasts ( and no doubt the others that work there are as well). I have dealt with them for some years now my first purchases being Accucraft 16mm I-O-M Caledonias, and I have known Neil from the days of G Scale Mad (forum) Now superseded by G Scale central. Its not to say that there are other retailers who offer good service such as Arcadia in Shaw Tim is well known for his extensive knowledge of Continental & LGB items (& stock!) Tower Models In Blackpool for UK 0 Gauge and USA on30 narrow gauge ( both of which I dabble in as well!!) Link to post Share on other sites More sharing options...
alfsboy Posted April 23, 2016 Share Posted April 23, 2016 I too do a bit of trading and modelling for others as well as figures .i sometimes get away with a brass loco dropping on the door mat .Its beginning to fail though and explaining a Gibson guitar as work was something i was never going to get away with . . .Its time for some gratuitous selling methinks ,maybe an odd Fender and a few unwanted locos ..Still I do like the Argos pickup arrangment as the last piece of brass didnt get noticed as they all say Southern pacific anyway ..in fact I wouldn have bought it with out Argos pickup . Link to post Share on other sites More sharing options...
branchie Posted April 23, 2016 Share Posted April 23, 2016 Just another glowing recommendation for Track Shack's prices, delivery times and overall standard of service. Ordered a couple of locos late Thursday evening and they arrived on my doorstep this morning. Great stuff! 1 Link to post Share on other sites More sharing options...
Guest Digital Posted April 28, 2016 Share Posted April 28, 2016 Can only add to what others are saying. Had my first order from Track Shack. Great service communication and prices. Will be using again. Link to post Share on other sites More sharing options...
toffee Posted May 12, 2016 Share Posted May 12, 2016 Emailed John yesterday about some transfers not being in a foreign kit I purchased two years ago and which as usual I hadn't checked properly at the time, I'd only checked very recently. The transfers I believe were late coming and hadn't arrived when the kits were sent out. Anyway, an email on the off chance some were still in the shop and they were on my mat when I got home tonight ! Absolutely amazing service from a shop that will always go the extra mile, thank you John. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted May 12, 2016 RMweb Premium Share Posted May 12, 2016 Emailed John yesterday about some transfers not being in a foreign kit I purchased two years ago and which as usual I hadn't checked properly at the time, I'd only checked very recently. The transfers I believe were late coming and hadn't arrived when the kits were sent out. Anyway, an email on the off chance some were still in the shop and they were on my mat when I got home tonight ! Absolutely amazing service from a shop that will always go the extra mile, thank you John. ...and I packed them! Hope they arrived OK, I used a couple of bits of nice stout cardboard to protect them in the hope they didn't get bent. 1 Link to post Share on other sites More sharing options...
toffee Posted May 13, 2016 Share Posted May 13, 2016 ...and I packed them! Hope they arrived OK, I used a couple of bits of nice stout cardboard to protect them in the hope they didn't get bent. And a big thanks to you as well then Neil ! When I saw the size of the packet I wondered if it was something else, no just extremely stoutly packed. Well done Neil ! John. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted May 13, 2016 RMweb Premium Share Posted May 13, 2016 The packers were busy so I thought I would do them! It would have been a disaster if they had got creased after finding them! 1 Link to post Share on other sites More sharing options...
tractor_37260 Posted May 18, 2016 Share Posted May 18, 2016 (edited) Outstanding service once again - ordered and delivered within 24 hours - posted in the IOM and delivered in the far north of a very WET Scotland - amazing ! Great price and Post Paid also - highly recommended ! Edited May 18, 2016 by tractor_37260 Link to post Share on other sites More sharing options...
RMweb Gold PaulRhB Posted May 18, 2016 RMweb Gold Share Posted May 18, 2016 Top service another delivery as usual Link to post Share on other sites More sharing options...
Stevelewis Posted May 18, 2016 Share Posted May 18, 2016 Outstanding service once again - ordered and delivered within 24 hours - posted in the IOM and delivered in the far north of a very WET Scotland - amazing ! Great price and Post Paid also - highly recommended ! What makes it more surprising is that our parcels are flown quite a long way South before they get to come back up north!! Link to post Share on other sites More sharing options...
meatloaf Posted May 23, 2016 Share Posted May 23, 2016 Placed my order for the Bachmann sound 47 001 and it arrived less than 24 hoirs later. Brilliant service and great price. Even with postage it was a good £20 cheaper than elsewhere Link to post Share on other sites More sharing options...
Swindon 123 Posted May 24, 2016 Share Posted May 24, 2016 Another glowing recommendation from me for Track-Shacks service Ordered two Bachmann Peaks yesterday morning. Postman knocking on door early this morning with large packet containing two Bachmann Peaks. Excellent service. Top marks for all those involved with Track-Shack from a very satisfied customer. Paul J. Link to post Share on other sites More sharing options...
RMweb Gold tractionman Posted May 25, 2016 RMweb Gold Share Posted May 25, 2016 As with so many others here, another very positive report from me for the service received from Track Shack. Order placed on Sunday, email notification of despatch received on Monday, parcel arrived Tuesday, fantastic! All very well packaged, and sent special delivery first class royal mail, at no extra cost to me too as special delivery is included with hefty orders, as mine was on this occasion... Very good pricing on the Bachmann LMS Patriot and Jinty too. :-) Thanks chaps. Cheers, Keith Link to post Share on other sites More sharing options...
45059 Posted June 11, 2016 Share Posted June 11, 2016 Having heard nothing but good things about Track-Shack, I thought I'd give them a try and ordered a class 47 from them yesterday afternoon. Low and behold, shortly after 1pm today said loco arrived at my door. Excellent service, and well done for using the Royal Mail, as had I not have been in it makes life so much easier to collect than with some couriers. I will definitely be using them again. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted June 11, 2016 RMweb Premium Share Posted June 11, 2016 Having heard nothing but good things about Track-Shack, I thought I'd give them a try and ordered a class 47 from them yesterday afternoon. Low and behold, shortly after 1pm today said loco arrived at my door. Excellent service, and well done for using the Royal Mail, as had I not have been in it makes life so much easier to collect than with some couriers. I will definitely be using them again. I can't take any credit, I'm on holiday as it's TT week! We only use Royal Mail services, never couriers - too much grief. 1 Link to post Share on other sites More sharing options...
RMweb Gold tom shaw Posted June 12, 2016 RMweb Gold Share Posted June 12, 2016 Neil, do you know when the Hornby Q6 is due in stock Tom Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted June 12, 2016 RMweb Premium Share Posted June 12, 2016 No, sorry - crystal ball not tuned in to that! I'll PM you..... Link to post Share on other sites More sharing options...
RMweb Gold Stubby47 Posted June 23, 2016 RMweb Gold Share Posted June 23, 2016 another satisfied customer - ordered some track on Tuesday, it arrived save & sound on Wednesday. Superb service. 1 Link to post Share on other sites More sharing options...
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