Marly51 Posted January 9, 2018 Share Posted January 9, 2018 Track Shack is excellent - friendly and very speedy service. Been using them for a number of orders over the last two years. Living in the Northern Highlands you get used to being told companies who use courier services do not deliver north of Inverness. We are categorised as Highlands and Islands - not mainland, even when items are posted??? However I have challenged a few companies and they changed Sutherland and Caithness to same rate as the rest of the mainland. Nearest model shop is 38 miles away and I try to visit regularly to browse and buy. Link to post Share on other sites More sharing options...
badgerV8 Posted January 31, 2018 Share Posted January 31, 2018 Made a few orders for track over the last year or so - what I would class (financially, at any rate) as reasonable orders. All deliveries have been made in good time to the North of Scotland (Moray), so there's absolutely no complaints from me, only praise for a good service. 1 Link to post Share on other sites More sharing options...
sp1 Posted February 2, 2018 Share Posted February 2, 2018 Made my first order from Track Shack (based on posts on here) at around 1am yesterday (don’t ask - it was a quiet night shift!!) - and it was here for lunchtime today. I was in no rush, but service like this can’t be faulted! 2 Link to post Share on other sites More sharing options...
Guest ShildonShunter Posted February 3, 2018 Share Posted February 3, 2018 Yes brilliant service always shop at trackshack ordered a new Hornby class71 loco on Thursday and received it Friday. Excellent customer service. Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted February 3, 2018 RMweb Premium Share Posted February 3, 2018 Thanks guys - although I can't take any credit as I'm laid up currently after some surgery! John (the boss) and the team no doubt are managing better without me interfering..... Link to post Share on other sites More sharing options...
RMweb Gold 198120 Posted February 14, 2018 RMweb Gold Share Posted February 14, 2018 Thanks guys - although I can't take any credit as I'm laid up currently after some surgery! John (the boss) and the team no doubt are managing better without me interfering..... Link to post Share on other sites More sharing options...
RMweb Gold 198120 Posted February 14, 2018 RMweb Gold Share Posted February 14, 2018 I have used most of the box shifters over the years second time I have used track shack super service great prices I would recommend them to anyone give them a try Neil Link to post Share on other sites More sharing options...
bart2day Posted February 14, 2018 Share Posted February 14, 2018 Absolutely unbelievable service from Trackshack. Ordered a Loco at 4pm on Monday afternoon and came with the postman the following morning at 11am. That is a 19 hour turnaround! Very well packed too. Never received a loco in a tube before but it seemed to work. Haha. 1 Link to post Share on other sites More sharing options...
Lady Jane Posted February 19, 2018 Share Posted February 19, 2018 Thanks guys - although I can't take any credit as I'm laid up currently after some surgery! John (the boss) and the team no doubt are managing better without me interfering..... Not at all, we miss you! Link to post Share on other sites More sharing options...
RMweb Gold Metr0Land Posted February 22, 2018 RMweb Gold Share Posted February 22, 2018 Yet another fast delivery (my 4th?). Ordered yesterday here before lunch today. In fact I think the only time it took another day was when I ordered late in the afternoon. 1 Link to post Share on other sites More sharing options...
Stevelewis Posted February 23, 2018 Share Posted February 23, 2018 Yet another fast delivery (my 4th?). Ordered yesterday here before lunch today. In fact I think the only time it took another day was when I ordered late in the afternoon. In all the years of dealing with track shack,( My first few orders were for Garden Railway locos & Rolling stock that was long before John started to sell 00 & N) I have only had one order which took longer than next day to be delivered, that was when the Plane became unserviceable! I am wondering if I might suggest that 009 ranges could be stocked but perhaps the volume of sales from that sector may not prove it to be viable? Link to post Share on other sites More sharing options...
Unicorn1 Posted February 23, 2018 Share Posted February 23, 2018 Placed my first order with Trackshack on Tuesday thinking it'll be here for the weekend - it arrived Wednesday lunchtime! Excellent service, at a good price too. Les 1 Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted March 23, 2018 RMweb Gold Share Posted March 23, 2018 Having "stalked" deliveries of R 3540 Southern green H all day on Tuesday....my goodness what a wide variation of both pricing and current availability there is on this model........my patience was finally rewarded near to close of play.One finally appeared very late on,on the website.....one and only one at very best price .I did not hang about.There are none now.Usual swift winging over the water followed ensuring delivery yesterday morning.Well done and thanks again Neil and colleagues. A footnote.....prices on this have started off at £84.95 (plus p&p).Rails and Hattons....and others ......are currently asking full rrp of £119.95.My local model shop had two yesterday morning also at that rate. FYI Trackshack price was £90.90 which included delivery. 2 Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted March 23, 2018 RMweb Premium Share Posted March 23, 2018 There was more than one - they just sold immediately! Glad you managed to get one. Popular with the staff too..... ;-) Link to post Share on other sites More sharing options...
Stevelewis Posted April 4, 2018 Share Posted April 4, 2018 Order placed April 3rd at 3-15PM Delivered April 4th 8-00AM Order was mainly Farish items, 1 loco and half a dozen items of rolling stock & a couple of decoders totalling approx. £230, which beat the closest competition (when the FREE shipping is taken into consideration) by around £25! Now totally off topic, for which I offer my apologies! Re my conv with Neil yesterday when placing order, the ship model I purchased from a Charity shop yesterday totally as an impulse buy, was made by Nauticalia of London, Who do a surprising range of products, The ship is a model of HMS Victory listed in their range for £99.99. I paid £4.50 for mine 5 Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted April 4, 2018 RMweb Premium Share Posted April 4, 2018 That is indeed a cut above the Airfix one, Steve! Just managed to get your order out yesterday, one of the busiest days we have ever had. All staff were flat out to the last moment - a great happy team. 3 Link to post Share on other sites More sharing options...
Stevelewis Posted April 4, 2018 Share Posted April 4, 2018 (edited) That is indeed a cut above the Airfix one, Steve! Just managed to get your order out yesterday, one of the busiest days we have ever had. All staff were flat out to the last moment - a great happy team. Thanks Neil Must admit I do not have the slightest clue about ships, it was a pure impulse buy! Although I recall when i was very young my Mum had a model of 'Nina' one of Columbus' 3 ships around 30 " long I was not allowed to even touch it!, I often wonder what became of it' Just had the wonderful experience of fitting headcode discs to the Farish loco, used my (un) usual method of a bright LED light and washing up liquid and the inevitable eye strain! Edited April 5, 2018 by Stevelewis Link to post Share on other sites More sharing options...
coachmann Posted April 5, 2018 Share Posted April 5, 2018 While googling for a 4mm provender store, Trackshack, who I have purchased from before, came up first together with an illustration. No need to go further, as speedy turnaround and competitive price does it for me. Link to post Share on other sites More sharing options...
rencar Posted April 13, 2018 Share Posted April 13, 2018 Second time of using TrackShack and as always a fantastic service. Ordered a new Class 08 TTS DB Schenker loco and some point decoders. Price was excellent on everything and such a quick despatch. Ordered at 11am, and post arrives the same time the following day with my well packaged parcel! Considering the parcel clearly has to fly across to the mainland, free delivery upgraded to special delivery and a great price, exactly what I want. Thanks again Link to post Share on other sites More sharing options...
RMweb Gold greatcoleswoodhalt Posted May 3, 2018 RMweb Gold Share Posted May 3, 2018 Faultless service received from TrackShack this week; placed an order (three Bachmann Branchline wagons) midday Tuesday and was duly delivered early afternoon the following day.As ever they were very competitively priced – having compared costs at a recent show, TrackShack proved cheaper including P&P! Link to post Share on other sites More sharing options...
milepost48 Posted May 23, 2018 Share Posted May 23, 2018 I read a lot of positives about them and prices are ok! But it is a pity that they do not ship to mainland Europe Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted May 23, 2018 RMweb Premium Share Posted May 23, 2018 I read a lot of positives about them and prices are ok! But it is a pity that they do not ship to mainland Europe Sorry, the logistics of shipping outside of the UK are just too awkward and expensive. Link to post Share on other sites More sharing options...
RMweb Gold Enterprisingwestern Posted May 23, 2018 RMweb Gold Share Posted May 23, 2018 I read a lot of positives about them and prices are ok! But it is a pity that they do not ship to mainland Europe Please note, this is an observation, not a criticism. Considering they are marooned on Fraggle Rock, the vast majority of their shipping must to be overseas to Europe. Perhaps when the Ireland to Spain ferry starts they can throw things on it as it passes! Mike. 1 Link to post Share on other sites More sharing options...
RMweb Premium New Haven Neil Posted May 23, 2018 RMweb Premium Share Posted May 23, 2018 Please note, this is an observation, not a criticism. Considering they are marooned on Fraggle Rock, the vast majority of their shipping must to be overseas to Europe. Perhaps when the Ireland to Spain ferry starts they can throw things on it as it passes! Mike. Overseas to the UK, please! Our mail flies though, it only goes by the ferry if the Biggles types are out of order or fog bound! Link to post Share on other sites More sharing options...
RMweb Gold Enterprisingwestern Posted May 23, 2018 RMweb Gold Share Posted May 23, 2018 Overseas to the UK, please! Our mail flies though, it only goes by the ferry if the Biggles types are out of order or fog bound! Is Britain not in Europe any more?, I knew brexit was causing issues, but I didn't realise how serious it's got! Mike. Link to post Share on other sites More sharing options...
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